House Of Masaba review for DC WhatsApp Marketing+Helpdesk

5 / 5

June 30, 2023

Delightchat has revolutionized the way We handle customer support, making it an absolute joy to provide excellent service. As an e-commerce business Manager, I understand the importance of seamless communication with customers, and Delightchat has truly exceeded my expectations in this regard. One standout feature of Delightchat is its multi-channel integration. It seamlessly brings together all major messaging platforms like Facebook Messenger, WhatsApp, Instagram, and more into a single, unified inbox. This consolidation has eliminated the need for multiple apps and significantly streamlined my workflow. I can now respond to queries and resolve issues promptly, regardless of the channel the customer chooses to contact us through. Kudos to the Delightchat team for creating such a remarkable app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gunjan, Thank you for the fantastic review! We're thrilled that DelightChat has been able to streamline your customer support process and exceed your expectations. It's great to hear that our multi-channel integration has been particularly useful. Your feedback motivates us to keep improving. If you need any assistance or have suggestions, feel free to reach out. Thanks again for being a part of the DelightChat community. Best, - Baz

DC WhatsApp Marketing+Helpdesk for Shopify
DC WhatsApp Marketing+Helpdesk
4.9 star
143 reviews

DelightChat WhatsApp Marketing + Customer Support Software

Developer
Shopify App Store