DC: WhatsApp Marketing + API for Shopify

DC: WhatsApp Marketing + API

DelightChat WhatsApp Marketing + Customer Support Software

Rating

4.9

feedback

111

Reviews

chart

#2,453

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    11%
  • Less than a year
    55%
  • More than a year
    32%

Reviews Summary

DelightChat is highly praised for its usefulness in managing customer interactions, WhatsApp marketing, and social media management. Users appreciate the evolution of the app with new features and the proactive support team that resolves issues promptly. The app is commended for its seamless integration of various communication platforms, powerful automation, and valuable analytics. However, some users have mentioned minor issues like notifications not always working as intended and a learning curve for understanding all features.

Highlights

Usefulness in managing customer interactions, WhatsApp marketing, and social media management
Proactive and prompt support team
Seamless integration of communication platforms and powerful automation
Minor issues like notifications not always working as intended
Learning curve for understanding all features

Rating Breakdown

  • 5
    90% (100 ratings)
  • 4
    7% (8 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 15, 2024

Amazing service Amazingggggggg

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

seamlessly helps us do customer care and customer whatsapp outbound on one platform. i am a satisfied customer.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2024

Been using DelightChat for quite sometime. I think what really shines out is the RESPONSE Speed of the team. Believe it or not, changes and help from the customer service is like really really fast. You have question? Bang! Answered in 10min. So far so good. Keep it up

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Amazing app, helped our team a lot, and the support team is corporative and guided us through many processes.

Store

MITCHA

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Team MITCHA, Thank you for your amazing review! We’re thrilled to hear that our app has been of great assistance to your team. It’s wonderful to know that our support team has been cooperative and able to guide you through various processes. If you have any more questions or need further assistance, please feel free to reach out. Best regards, Thejus

All reviews

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