DC: WhatsApp Marketing + API
AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery
Rating
4.8
feedback
207
chart
#3,642
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
17%
-
Less than a year
60%
-
More than a year
21%
Reviews Summary
DelightChat is highly praised for its excellent customer support, smooth integration with Shopify, and efficient automation capabilities. Users appreciate the WhatsApp integration, flexibility in managing order updates, and the overall ease of use. The support team is highlighted as fast, responsive, and genuinely helpful, quickly resolving complex issues. However, some users have expressed dissatisfaction with the service, mentioning issues with billing transparency, unexpected charges, and difficulties during the cancellation process. Despite these drawbacks, DelightChat remains a recommended solution for streamlining customer communication and enhancing the post-purchase experience.
Highlights
Review RSS Feed
All reviews
May 8, 2026
April 16, 2026
We’ve been using DelightChat for our Shopify store and the experience has been excellent. The WhatsApp integration works smoothly, and the automation capabilities allow us to manage order updates and customer communication efficiently. The setup is flexible and powerful, especially when combined with Shopify Flow. What really stands out is the support team — fast, responsive, and genuinely helpful. They quickly identified and fixed a complex issue related to international phone numbers and delivery events. Overall, this app is a great solution for anyone looking to streamline customer communication and improve the post-purchase experience. Highly recommended.!!
March 23, 2026
good experience
Thank you for sharing this! 😊 Really glad you’ve had a good experience so far. We’re here to support you anytime. – Dharmapriya from DelightChat Support Team
March 23, 2026
very helpful and nice happy to be working with them! :)
Thank you! 😊 We’re really glad you’re enjoying working with us. Looking forward to supporting your growth. – Nithya from DelightChat Support Team
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