DC WhatsApp Marketing+Helpdesk
DelightChat WhatsApp Marketing + Customer Support Software
Rating
4.9
feedback
161
chart
#2,763
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
0%
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Less than a month
9%
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Less than a year
61%
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More than a year
29%
Reviews Summary
The reviews for the DelightChat Shopify App are overwhelmingly positive, with users praising the app's quality, stability, and exceptional customer support. Many users highlight the effectiveness of the app in managing WhatsApp marketing, customer support, and communication channels all in one place. The support team is commended for being accommodating, cooperative, and quick to respond to queries and issues. Users appreciate the user-friendly interface, automation tools, and seamless integration with various customer service channels. However, some users mention occasional delays in response times and suggest improvements in integrating artificial intelligence for enhanced automation processes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 26, 2025
Thank you for your amazing support and service, Prathamesh. Kudos to the entire team. Wish the entire delightchat team the very best in their future endeavors
Feb. 17, 2025
Feb. 6, 2025
I was confused on what kind of WhatsApp marketing tool to use. I came across Delightchat at that moment of confusion. I noticed it had cool reviews. So I decided to check it out. Downloaded and started using and I can certainly say it is a tool that any business owner who wants to win their WhatsApp and customer support game must have. They also have a very functional support team monitoring and ensuring you have a seamless experience in your daily usage of the app.
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