DC WhatsApp Marketing+Helpdesk
DelightChat WhatsApp Marketing + Customer Support Software
Rating
4.9
feedback
128
chart
#3,093
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
9%
-
Less than a year
59%
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More than a year
30%
Reviews Summary
DelightChat is highly praised for its user-friendly platform, excellent customer support, seamless integration with Shopify, and competitive pricing. Users appreciate the ease of use, efficiency in managing customer interactions, and the responsiveness of the support team. The app is commended for its features like WhatsApp marketing, Business API, and automation rules. However, some users have mentioned minor issues like notifications not always working as intended and occasional incorrect order information provided to customers. Overall, DelightChat is recommended for its comprehensive communication solutions and exceptional customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 9, 2024
Hi DelightChat Team, We’ve been using delight chat for customer support, and overall, the experience has been fantastic! Your service and support are excellent, though we feel a few updates could make the software even better.
Oct. 3, 2024
Sept. 26, 2024
La mejor aplicación en términos de precio/beneficio, y probé varias antes. Fácil de instalar, ágil, sencilla y con excelente disponibilidad. El equipo de soporte es amable, atento y te ayuda a conseguir el máximo valor de la plataforma. La integración con shopify es excelente, y las APIs de Delight permiten conversar con flow, lo que es increíble, no tiene limites.
Aug. 24, 2024
Great app, we have been using dialogue for about a year now and it really helped us streamline our support channels. Also, whatsapp marketing has a really good ROI.
Aug. 23, 2024
We have been using the app for more than 2 years. The experience has been nothing short of excellent! The platform is user-friendly, making it easy to create and send emails. What stands out the most is the excellent customer support—anytime I've had a question or needed help, the team has been prompt and helpful. DelightChat has become an essential tool for my day to day office work and I highly recommend it to anyone looking for a reliable and feature-rich email provider.
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