DC: Marketing on WhatsApp API
DelightChat WhatsApp Marketing + AI Customer Support Inbox
Rating
4.9
feedback
183
chart
#3,542
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
14%
-
Less than a year
62%
-
More than a year
21%
Reviews Summary
The reviews for the DelightChat app are overwhelmingly positive, with users praising the excellent customer support, ease of setup, and effectiveness in managing various communication channels like WhatsApp, social media, and email. Users appreciate the quick responses from the support team and the seamless integration with Shopify. However, there are a few mentions of challenges with setting up specific features like Facebook and Instagram integration and some suggestions for improvements in automation and customization options. Overall, the app is highly recommended for streamlining store operations and improving customer experience.
Highlights
Review RSS Feed
All reviews
Nov. 6, 2025
Nov. 6, 2025
Oct. 30, 2025
I’m very satisfied with the support from the DelightChat team. They’re always quick to respond, extremely helpful, and genuinely care about solving my queries. Their guidance has really helped me understand and make better use of the platform. Excellent service overall — highly recommended!
Hi Team maxxspeed, Thank you for the amazing feedback! We’re so happy to hear that our team has been helpful and responsive. It’s great to know we’ve made a positive impact on your experience with our WhatsApp marketing dashboard. We’re always here if you need us! – Balaji from DelightChat Support Team
Oct. 23, 2025
Title: Smooth Setup & Excellent Support Review: We’ve been using this app for our Linen Culture store, and it’s been a great experience so far! The setup was simple, and the support team is quick and very helpful whenever we need assistance. The app works smoothly with Shopify — perfect for managing our orders, customer chats, and automations. Highly recommended for anyone looking to streamline their store operations and improve customer experience. — Linen Culture (www.linenculture.in)
Hi Team Linen Culture, Thank you for such a thoughtful and detailed review! We’re thrilled to know DelightChat is helping your team streamline communication, orders, and automations and that the setup was smooth. It’s a pleasure supporting your journey, and we’re here whenever you need us. – Dharmapriya from DelightChat Support Team
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