DC: WhatsApp Marketing + API
AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery
Rating
4.8
feedback
209
chart
#3,512
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
-
Less than a month
17%
-
Less than a year
61%
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More than a year
20%
Reviews Summary
The reviews for the DelightChat Shopify App are overwhelmingly positive, with users praising the app for its ease of use, helpful customer support, and effectiveness in managing customer communication across various channels like WhatsApp, Instagram, and email. Users appreciate the platform's ability to streamline operations, improve customer engagement, and provide a centralized solution for communication. The support team is highlighted for being responsive, supportive, and proactive in addressing any issues or queries. However, there are a few negative reviews that mention concerns about pricing, lack of innovation, and challenges with setup for certain features like Facebook and Instagram integration.
Highlights
Review RSS Feed
All reviews
April 16, 2026
We’ve been using DelightChat for our Shopify store and the experience has been excellent. The WhatsApp integration works smoothly, and the automation capabilities allow us to manage order updates and customer communication efficiently. The setup is flexible and powerful, especially when combined with Shopify Flow. What really stands out is the support team — fast, responsive, and genuinely helpful. They quickly identified and fixed a complex issue related to international phone numbers and delivery events. Overall, this app is a great solution for anyone looking to streamline customer communication and improve the post-purchase experience. Highly recommended.!!
March 23, 2026
good experience
Thank you for sharing this! 😊 Really glad you’ve had a good experience so far. We’re here to support you anytime. – Dharmapriya from DelightChat Support Team
March 23, 2026
very helpful and nice happy to be working with them! :)
Thank you! 😊 We’re really glad you’re enjoying working with us. Looking forward to supporting your growth. – Nithya from DelightChat Support Team
March 17, 2026
Thank you so much for the 5-star rating! 💛 We truly appreciate your support and look forward to continuing to work together. – Nithya from DelightChat Support Team
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