DC: WhatsApp Marketing + API
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The customer care service is very prompt & helpful.
loving the app!!! just starting but for now super good and all the services here
The team is giving me good help and support on my very difficult step, which I FACE IN DELIGHTCHAT
Thank you Priya Maam for helping and being available throughout to fix the problem, excellent support
dharamapriya was very kind and helpful in settig up. very patient
We’ve been using DelightChat for our Shopify store and the experience has been excellent. The WhatsApp integration works smoothly, and the automation capabilities allow us to manage order updates and customer communication efficiently. The setup is flexible and powerful, especially when combined with Shopify Flow. What really stands out is the support team — fast, responsive, and genuinely helpful. They quickly identified and fixed a complex issue related to international phone numbers and delivery events. Overall, this app is a great solution for anyone looking to streamline customer communication and improve the post-purchase experience. Highly recommended.!!
good experience
Thank you for sharing this! 😊 Really glad you’ve had a good experience so far. We’re here to support you anytime. – Dharmapriya from DelightChat Support Team
very helpful and nice happy to be working with them! :)
Thank you! 😊 We’re really glad you’re enjoying working with us. Looking forward to supporting your growth. – Nithya from DelightChat Support Team
Thank you so much for the 5-star rating! 💛 We truly appreciate your support and look forward to continuing to work together. – Nithya from DelightChat Support Team
Not happy with service
Hi Riddhi, We’re really sorry for your experience, and we sincerely apologize for the disruption this caused to your business. We understand how critical this was for your day-to-day operations, and we regret that we fell short here. The issue has since been resolved, and your WhatsApp setup is now working as expected. We’ve also taken this as a learning to improve how we handle such situations internally, especially around response time and communication. We truly appreciate your patience through this. – Baz from DelightChat Support Team
Thank you so much for the 5-star rating! 🙌 We really appreciate your support and are here whenever you need us. – Balaji from DelightChat Support Team
Thank you for the 5 stars! 💛 Glad to have you with us, always here to help. – Dharmapriya from DelightChat Support Team
one of the best apps i have tried for my whatsapp automation and it also has lot of pluggins included. overall oits a great tool for shopify
Thank you so much for the kind words! 🙌 We’re really glad DelightChat has been helping with your WhatsApp automation and Shopify workflows. Always here if you need anything. – Dharmapriya from DelightChat Support Team
Still testing it. But so far it's one of the better communication hubs I have worked with. Makes it easier to have all our customer messages in one place.
Appreciate you sharing this! 😊 Glad to hear it’s been helpful so far in bringing all customer conversations into one place. We’re here as you continue exploring the platform. – Balaji from DelightChat Support Team
Very helpful and friendly service!
Thank you for the kind words! 💛 Really glad you’ve had a smooth experience with our team. Always here to support you. – Dharmapriya from DelightChat Support Team
Perfect agent , he was super helpful and fast
Thank you so much! 🙌 We’re happy to hear our team could help quickly. Always here whenever you need support. – Balaji from DelightChat Support Team
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