DC: WhatsApp Marketing + API
All reviews
We've been using DelightChat for the past 2.5-3 years, and it's been fantastic. It seamlessly brings all our social media channels and emails into one place, making day-to-day customer support and automations incredibly simple and efficient. What truly stands out is their support team. Whenever we've reached out, they've been prompt, helpful, and have typically resolved our queries within 2-4 hours. It's been a dependable platform that has significantly streamlined our customer support operations.
Hi Team Boldiful, It means a lot to know that DelightChat has been a dependable part of your customer support operations for nearly three years. Thank you for sharing such a thoughtful review and for highlighting the prompt support you’ve received from our team. We’re really grateful for your continued trust and look forward to supporting you for many more years. – Nithya from DelightChat Support Team
We recently started using DelightChat for our WhatsApp automations and broadcast messaging, and it’s been a great addition to our workflow. It has significantly reduced the amount of manual effort involved in customer communication while helping us respond more consistently and efficiently. The automation features have streamlined several repetitive tasks, allowing our team to focus on more meaningful customer interactions. The result has been a noticeable improvement in both customer satisfaction and the overall customer experience. A special mention to the DelightChat support team as well—they’ve been incredibly responsive and helpful whenever we’ve needed assistance, making the onboarding and day-to-day experience smooth and hassle-free. Overall, we’ve had a very positive experience and are happy to recommend DelightChat to businesses looking to streamline their customer communication.
Thank you so much for taking the time to share such a thoughtful review! 💛 We're delighted to hear that DelightChat has helped streamline your WhatsApp automation and customer communication while reducing manual effort for your team. It means a lot to know our support team has been able to make your onboarding and day-to-day experience smooth as well. Thank you for trusting us, and we look forward to supporting your continued growth. – Balaji from DelightChat Support Team
Great assistance
Thank you, Greenfish team! We're delighted to hear that our team was able to assist you. We appreciate your support and look forward to continuing to help your business grow. – Nithya from DelightChat Support Team
Excellent customer support
Thank you so much for your kind words, Jewelpop team! Providing responsive and helpful support is something we care deeply about, and we're glad you've had a positive experience with our team. – Dharmapriya from DelightChat Support Team
easy process
Thank you for the wonderful review! We're happy to hear that your onboarding and setup experience was smooth and easy. We're always here if you need any assistance along the way. – Balaji from DelightChat Support Team
The customer care service is very prompt & helpful.
Thank you for your continued trust in DelightChat over the years! We're thrilled to hear that you've found our customer support prompt and helpful. Your support means a lot to us. – Nithya from DelightChat Support Team
loving the app!!! just starting but for now super good and all the services here
Thank you so much for the lovely review! 😊 We're excited to have you onboard and are glad you're enjoying the platform so far. We look forward to supporting your journey and helping you get even more value from DelightChat. – Dharmapriya from DelightChat Support Team
The team is giving me good help and support on my very difficult step, which I FACE IN DELIGHTCHAT
Thank you so much for your kind review! We're glad our team could support you through the challenges you faced during setup and onboarding. Helping our customers every step of the way is what we strive for. – Balaji from DelightChat Support Team
Thank you Priya Maam for helping and being available throughout to fix the problem, excellent support
Thank you for your wonderful feedback! We're delighted to hear that Dharmapriya was able to assist you and help resolve the issue. Your appreciation means a lot to us, and we'll be sure to share your kind words with her. – Nithya from DelightChat Support Team
dharamapriya was very kind and helpful in settig up. very patient
Thank you so much for the kind words! We're thrilled to hear that Dharmapriya made your setup experience smooth and was able to patiently guide you through the process. We'll be sure to pass along your feedback. – Balaji from DelightChat Support Team
Thank you so much for the 5-star rating! We truly appreciate your support and trust in DelightChat over the past year. We're grateful to be part of your journey and look forward to continuing to support your business. – Dharmapriya from DelightChat Support Team
Thank you! We appreciate your continued trust in DelightChat and are delighted to have supported your brand over the past year. We're always here whenever you need us. – Nithya from DelightChat Support Team
We’ve been using DelightChat for our Shopify store and the experience has been excellent. The WhatsApp integration works smoothly, and the automation capabilities allow us to manage order updates and customer communication efficiently. The setup is flexible and powerful, especially when combined with Shopify Flow. What really stands out is the support team — fast, responsive, and genuinely helpful. They quickly identified and fixed a complex issue related to international phone numbers and delivery events. Overall, this app is a great solution for anyone looking to streamline customer communication and improve the post-purchase experience. Highly recommended.!!
Hi Koshermarket team, Thank you so much for taking the time to share such a detailed review! We're delighted to hear that DelightChat has been helping your team streamline customer communication and automate order updates through WhatsApp. It's especially rewarding to know that our support team was able to quickly identify and resolve the issue around international phone numbers and delivery events. We truly appreciate your kind words about our Shopify and especially Shopify Flow integrations, and we're grateful to be part of your growth journey. Thank you again for your recommendation and support! – Balaji from DelightChat Support Team
good experience
Thank you for sharing this! 😊 Really glad you’ve had a good experience so far. We’re here to support you anytime. – Dharmapriya from DelightChat Support Team
very helpful and nice happy to be working with them! :)
Thank you! 😊 We’re really glad you’re enjoying working with us. Looking forward to supporting your growth. – Nithya from DelightChat Support Team
Thank you so much for the 5-star rating! 💛 We truly appreciate your support and look forward to continuing to work together. – Nithya from DelightChat Support Team
Not happy with service
Hi Riddhi, We’re really sorry for your experience, and we sincerely apologize for the disruption this caused to your business. We understand how critical this was for your day-to-day operations, and we regret that we fell short here. The issue has since been resolved, and your WhatsApp setup is now working as expected. We’ve also taken this as a learning to improve how we handle such situations internally, especially around response time and communication. We truly appreciate your patience through this. – Baz from DelightChat Support Team
Thank you so much for the 5-star rating! 🙌 We really appreciate your support and are here whenever you need us. – Balaji from DelightChat Support Team
Thank you for the 5 stars! 💛 Glad to have you with us, always here to help. – Dharmapriya from DelightChat Support Team
one of the best apps i have tried for my whatsapp automation and it also has lot of pluggins included. overall oits a great tool for shopify
Thank you so much for the kind words! 🙌 We’re really glad DelightChat has been helping with your WhatsApp automation and Shopify workflows. Always here if you need anything. – Dharmapriya from DelightChat Support Team
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