DC WhatsApp Marketing+Helpdesk
DelightChat WhatsApp Marketing + AI Customer Support Inbox
Rating
4.9
feedback
163
chart
#2,942
All reviews
Rating Breakdown
Review RSS Feed
March 26, 2025
Thank you for your amazing support and service, Prathamesh. Kudos to the entire team. Wish the entire delightchat team the very best in their future endeavors
Thank you so much for your kind words! We're thrilled to hear that Prathamesh and the entire team were able to support you effectively. Your appreciation means the world to us, and we’re here whenever you need us. Wishing you continued success in your journey! - Baz from DelightChat Support Team
Feb. 17, 2025
Thank you for choosing DelightChat! We're here to make your communication and support experience seamless. If you ever need any assistance or have any questions, please don't hesitate to reach out. We’re always happy to help!
Feb. 6, 2025
I was confused on what kind of WhatsApp marketing tool to use. I came across Delightchat at that moment of confusion. I noticed it had cool reviews. So I decided to check it out. Downloaded and started using and I can certainly say it is a tool that any business owner who wants to win their WhatsApp and customer support game must have. They also have a very functional support team monitoring and ensuring you have a seamless experience in your daily usage of the app.
Hi Team Dollaholic Hair, Thank you so much for sharing your journey with us! We're thrilled that DelightChat has been a valuable tool for your WhatsApp marketing and customer support. Our team is always here to ensure you have a smooth experience. Feel free to reach out anytime you need help. - Baz from DelightChat Support Team
Jan. 30, 2025
The help desk and team are very accommodating, although there is occasionally a delay in response times. It appears that there is a preference for resolving issues promptly once a ticket is assigned; however, I have higher expectations regarding the integration of artificial intelligence, as they are positioned to enhance automation processes.
Hi Team Mistree Sweets, Thank you for your valuable feedback! We’re glad you find our team accommodating. We’re constantly working on improving our response times and exploring advanced AI features for better automation. Your insights help us get better. Let us know if there's anything else we can assist you with. - Baz from DelightChat Support Team
Jan. 25, 2025
The app is fantastic, and the customer support is exceptional! Always accessible and eager to accommodate every request. Our POC Dharmapriya is always available to assist and help us.
Hi Team Bow & Square, Thank you so much for your wonderful review! We're delighted to hear that our support team, especially Dharmapriya, has been able to assist you effectively. Your satisfaction is our top priority. Please feel free to reach out if you need any further help. - Baz from DelightChat Support Team
Jan. 23, 2025
Great Product and amazing support team
Hi Team Faun Walk, Thank you for the wonderful feedback! We're thrilled to hear you're enjoying the product and that our support team has been helpful. Your satisfaction means a lot to us—we’re always here if you need anything! Regards, Thejus
Jan. 22, 2025
They are very cooperative and quick in their response which is the most important thing you want from an app.
Hi Team Name Strings, Thank you for your kind feedback! We're glad to hear that you've had a positive experience with our team's responsiveness and cooperation. Providing timely support is a top priority for us, and we're happy to know it's making a difference for you. We're here whenever you need us! Regards, Thejus
Jan. 22, 2025
Nithya was extremely helpful and patient. She helped me setup API automation on a step-by-step basis and took time to do her research and get back to me wherever we were stuck. Will definitely ask her for support if required in the future.
Hi Team Mora Taara, Thank you so much for your kind words! We're delighted to hear that Nithya was able to support you effectively with setting up API automations. Her dedication and patience truly reflect our commitment to helping our users succeed. We will pass along your appreciation to her. Don’t hesitate to reach out—she and our team are always here to help! Regards, Thejus
Jan. 21, 2025
for me feels good and all inboxes at once to chat and get good business
Hi Team PINK AND BLUE COSMETICS, Thank you for your feedback! We're glad to hear that having all your inboxes in one place has made things easier and helped you manage your business more effectively. We're here to support you as you grow—thank you for choosing DelightChat! Regards, Thejus
Jan. 21, 2025
The App covers all my WhatsApp requirements, the control panel is simplified and the customer service makes it even easier to reach the provided features.
Hi Team ReStyle, Thank you for your valuable feedback! We're thrilled to hear that DelightChat meets all your WhatsApp needs and that you find the control panel easy to use. It's also wonderful to know our customer service team has helped make your experience even smoother. We're committed to providing both powerful features and excellent support—thank you for being with us! Regards, Thejus
Jan. 13, 2025
Great support team with prompt responses in solving issues.
Hi Team CozyFab, Thank you for your kind words! We're glad to hear that you've had a positive experience with our support team. Providing prompt and effective assistance is a top priority for us, and it’s great to know we’re meeting your expectations. We're always here to help! Regards, Thejus
Dec. 26, 2024
We recently onboarded with DelightChat and have had a positive experience. Their support team is highly responsive and provided swift assistance during the integration process. Whenever an issue arose, they addressed it promptly. We required a platform that could integrate various customer service channels such as WhatsApp, email, and social media inboxes, and DelightChat offers all the essential features we need for our business. Highly recommended!
Hi Team Athletix.ae, Thank you for your kind words and for choosing DelightChat! We’re delighted to hear that your onboarding experience has been smooth and that our support team was able to assist you promptly during the integration. It's great to know that our platform meets your multi-channel support needs across WhatsApp, email, and social media. We truly appreciate your recommendation and look forward to continuing to support your Business! Regards, Thejus
Dec. 7, 2024
We are connected with delightchat from last several months and i think it's much more comfortable and easy to way make a connection with your clients
Hi Team La Brocante, Thank you for your thoughtful feedback. We truly appreciate your continued support over the past several months. It's wonderful to know that DelightChat has helped simplify and enhance your client communication. We remain committed to providing you with the best possible experience and look forward to serving you for many more months to come. Regards, Thejus
Nov. 29, 2024
DelightChat has been an indispensable tool for managing our communication channels for the past couple of years. Its user-friendly interface and marketing features have made handling customer interactions a breeze. From streamlining inquiries across platforms to ensuring every message is addressed promptly, the app has consistently delivered exceptional performance. Apart from that, they have an outstanding team. Their promptness in resolving any queries or concerns is remarkable, ensuring uninterrupted service and peace of mind for businesses like ours. If you're looking for a reliable communication solution that pairs ever-changing digital marketing niche with stellar support, DelightChat is the perfect choice!
Hi Team AllThatGrows, Thank you so much for your kind and detailed feedback! We’re thrilled to hear that DelightChat has become an indispensable tool for managing your communication channels and that our user-friendly interface and marketing features have made customer interactions seamless. It’s wonderful to know that our support team has been able to assist you promptly and effectively. We’re honoured that you trust us to help your business thrive, and we’ll continue to provide the best service possible. Thank you for recommending DelightChat as the perfect solution! Regards, Thejus
Nov. 26, 2024
Delight Chat offers all the whatsapp related functionalities we need- customer service, marketing, automations etc. We've been using it for over a year now, and are very happy with the product and specially their service - which is lightning fast!
Hi Team Flaming Koala, Thank you so much for your kind words and for being a valued customer for over a year! We're thrilled to hear that DelightChat meets all your WhatsApp needs, from customer service to marketing and automations. It’s especially rewarding to know that our fast service has made a positive impact. Your satisfaction motivates us to keep improving and delivering the best experience. Thank you for trusting us! Regards, Thejus
Nov. 21, 2024
Love it
Hi Team Homemonde, Thank you so much! We’re thrilled you love it! If you need any assistance, we’re always here to help Regards, Thejus
Nov. 21, 2024
One of the best, simple & trustworthy app for your customer queries & whatsapp marketing. No fuss, simple & easy to use tools for your team. Their support team is very responsive & solves your doubts quickly. Go for it.
Hi Team Odd Giraffe, Thank you so much for your kind words! We’re thrilled to hear that you find DelightChat simple, trustworthy, and easy to use for both customer queries and WhatsApp marketing. It’s great to know that our support team has been responsive and helpful. We’re here to ensure your experience continues to be seamless. Thank you for recommending us! Regards, Thejus
Nov. 16, 2024
Great app, Great support!
Hi Team Tufanlar Kuyumculuk, Thank you for the great feedback! We’re thrilled you’re happy with the app and our support. We’re always here to help you succeed! Regards, Thejus
Nov. 15, 2024
DelightChat is very effective customer support app, and it combine all channels at one place. The Support are very helpful, and very fast. Just the app configuration and interface is a bit difficult, but it’s just one time to go and everything then goes smooth and easy. Highly recommend.
Hi Team Oshoplin, Thank you for your valuable feedback and recommendation! We're glad to hear that DelightChat has been effective in unifying all your support channels and that our team has been fast and helpful. We appreciate your note on the app configuration and interface—it’s something we’re always working to improve. Once set up, we’re thrilled that the platform has been smooth and easy for you. We’re always here to help if you need any assistance! Regards, Thejus
Nov. 13, 2024
I have been using DelightChat for WhatsApp marketing for a couple of months now and am happy with the experience. The interface is user-friendly and intuitive, making it easy to navigate even without prior training. The onboarding process was smooth, with excellent support from the DelightChat team, who were always just a message away to assist me. DelightChat is super easy to use and reasonably priced, making it a great addition to my WhatsApp marketing toolkit!
Hi Team Angadi of Spices, Thank you for your fantastic feedback! We’re so glad to hear that your experience with DelightChat has been smooth and enjoyable. It’s great that you found our interface user-friendly and that our team provided excellent support during onboarding. We're thrilled that DelightChat has become a valuable addition to your WhatsApp marketing toolkit, and we’ll continue to be here to support your success. Thanks for trusting us! Regards, Thejus