DC WhatsApp Marketing+Helpdesk
DelightChat WhatsApp Marketing + Customer Support Software
Rating
4.9
feedback
161
chart
#3,037
All reviews
Rating Breakdown
Review RSS Feed
Nov. 15, 2024
DelightChat is very effective customer support app, and it combine all channels at one place. The Support are very helpful, and very fast. Just the app configuration and interface is a bit difficult, but it’s just one time to go and everything then goes smooth and easy. Highly recommend.
Hi Team Oshoplin, Thank you for your valuable feedback and recommendation! We're glad to hear that DelightChat has been effective in unifying all your support channels and that our team has been fast and helpful. We appreciate your note on the app configuration and interface—it’s something we’re always working to improve. Once set up, we’re thrilled that the platform has been smooth and easy for you. We’re always here to help if you need any assistance! Regards, Thejus
Nov. 13, 2024
I have been using DelightChat for WhatsApp marketing for a couple of months now and am happy with the experience. The interface is user-friendly and intuitive, making it easy to navigate even without prior training. The onboarding process was smooth, with excellent support from the DelightChat team, who were always just a message away to assist me. DelightChat is super easy to use and reasonably priced, making it a great addition to my WhatsApp marketing toolkit!
Hi Team Angadi of Spices, Thank you for your fantastic feedback! We’re so glad to hear that your experience with DelightChat has been smooth and enjoyable. It’s great that you found our interface user-friendly and that our team provided excellent support during onboarding. We're thrilled that DelightChat has become a valuable addition to your WhatsApp marketing toolkit, and we’ll continue to be here to support your success. Thanks for trusting us! Regards, Thejus
Nov. 12, 2024
We recently began using Delight Chat, and our experience has been exceptional. The platform offers a comprehensive suite of features that we've already started integrating into our operations. From streamlining customer interactions to managing inquiries efficiently, the app’s capabilities have added significant value to our workflow. Additionally, the support team is incredibly responsive and consistently goes above and beyond to assist us whenever needed. We’re confident that Delight Chat will play a key role in enhancing our customer experience and driving overall business growth.
Hi Team Kuuraii, Thank you so much for your detailed and encouraging feedback! We’re thrilled to hear that DelightChat has added significant value to your workflow by streamlining customer interactions and managing inquiries efficiently. It’s wonderful to know that our comprehensive features and responsive support team have contributed to an exceptional experience for you. We’re excited to continue supporting your growth and helping you enhance customer experience. Your success is our top priority! Regards, Thejus
Nov. 12, 2024
The app is very user-friendly, with highly responsive support that helps configure the app to fit your needs. The team’s assistance is prompt and effective.
Hi Team Rönner, Thank you for your kind words! We're delighted to hear that you find DelightChat user-friendly and that our support team has been able to assist you effectively. We're always here to ensure the platform fits your needs perfectly. Your success is what drives us! Regards, Thejus
Nov. 8, 2024
DelightChat is central to our marketing and retention flows. The support team is prompt and helpful.
Hi Team Binks, Thank you for sharing your experience! We're thrilled to be at the heart of your marketing and retention flows. It’s great to hear that our support team has been prompt and helpful—your success is always our priority! Regards, Thejus
Nov. 7, 2024
Great app for whatsapp marketing
Hi team Lattooland, Thank you for your kind words! We're glad you're enjoying DelightChat for WhatsApp marketing. If you ever need assistance or want to explore more features, we're always here to help! Regards, Thejus
Nov. 7, 2024
The user-friendly interface makes it easy to manage campaigns, and the automation tools save us so much time. Their customer support is responsive and helpful, ensuring we get the most out of the platform. We've seen a noticeable increase in engagement and conversions since using DelightChat.
Hi Team Akiiko, Thank you for your wonderful feedback! We're thrilled to hear that DelightChat's user-friendly interface and automation tools have made managing campaigns easier and saved you valuable time. It’s fantastic to know that you've seen a noticeable increase in engagement and conversions. Our team is always here to ensure you get the most out of the platform—your success is our success! Regards, Thejus
Nov. 6, 2024
We've been using this app for 2 stores for many years now. Support is excellent, very well featured for the price. All channels including social comments.
Hi Team iKegger, Thank you for your continued trust and support over the years! We're thrilled to hear that DelightChat has been a valuable solution for both your stores and that you're enjoying the features across all channels, including social comments. It’s always our goal to provide excellent support and value for the price. We look forward to continuing to support your business! Regrads, Thejus
Oct. 29, 2024
We have recently started using Delight Chat and the experience has been very good so far. The team is extremely helpful and always available to help. There are a lot of features in the app, which we have started using. Am sure this will help us improve our business
Hi Team King of Salads, Thank you for sharing your experience! We're delighted to hear that your journey with DelightChat has been smooth so far and that our team has been able to assist you whenever needed. It's great to know you're exploring the app's features, and we're confident they'll help you achieve your business goals. We're here to support you every step of the way! Regards, Thejus
Oct. 23, 2024
Great interface and simple to understand. Would recommend any day.
Hi Team Gro Club, Thank you for your wonderful feedback! We're so glad to hear that you find the interface intuitive and easy to use. Your recommendation means a lot to us! If you ever have questions or need assistance, don’t hesitate to reach out—we’re always here to help. Regards, Thejus
Oct. 18, 2024
I've been using this app to centralize and manage my emails, WhatsApp, and social media, and it’s an absolute game changer! The interface is incredibly intuitive and easy to use, making it seamless to switch between different communication channels. It saves me so much time and hassle by keeping everything in one place. A special shoutout to the support team – they are truly exceptional! Anytime I've had an issue, they've been quick to respond and resolve it with efficiency and professionalism. It’s rare to find such prompt and reliable support these days. 100% recommended for anyone looking for an all-in-one communication solution!
Hi Team CENTRO MÉTODO GREZ, Thank you so much for your amazing feedback! We’re thrilled to hear that DelightChat has been a game changer for centralizing and managing your communications across emails, WhatsApp, and social media. It’s wonderful to know that the intuitive interface is helping you save time and streamline your workflow. We also appreciate your kind words about our support team! They work hard to provide quick and reliable assistance, and they'll be excited to hear your shoutout. Your recommendation means the world to us. If you ever need anything, we’re always here to help! Regards, Thejus
Oct. 16, 2024
great product! effectively helps us market to and communicate with our audiences efficiently
Hi Team FAE BEAUTY, Thank you for your wonderful feedback! We’re delighted to hear that DelightChat is helping you market to and communicate with your audiences efficiently. If there’s anything else we can do to enhance your experience, feel free to reach out—we’re always here to assist! Regards, Thejus
Oct. 16, 2024
Great experience with Delight Chat app. The support team is really helpful and responsive. They resolve all queries quickly. Really happy to have found them for my whatsapp marketing needs. Highly recommended!
Hi Team Chikan Kalakaari, Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with DelightChat and that our support team has been helpful and responsive. It’s wonderful to know we’re meeting your WhatsApp marketing needs. Your recommendation means a lot to us! If you ever need further assistance, don’t hesitate to reach out—we’re always here to help. Regards, Thejus
Oct. 9, 2024
Hi DelightChat Team, We’ve been using delight chat for customer support, and overall, the experience has been fantastic! Your service and support are excellent, though we feel a few updates could make the software even better.
Hi Team Kidulan, Thank you so much for your kind words and for choosing DelightChat for your customer support needs. We’re thrilled to hear that your experience has been fantastic and that our service and support have met your expectations. We’re always looking for ways to improve, so please feel free to share any specific updates or features you’d like to see—we’d love to hear your ideas! Thanks again for your feedback and support! Regards, Thejus
Oct. 3, 2024
Hi Team Masumi Mewawalla, Thank you for your positive feedback! We’re glad to hear that you had a great experience with us. If there’s anything we can do to make it even better, please feel free to let us know. Your feedback is valuable, and we’re here to help however we can! Regards, Thejus
Sept. 26, 2024
La mejor aplicación en términos de precio/beneficio, y probé varias antes. Fácil de instalar, ágil, sencilla y con excelente disponibilidad. El equipo de soporte es amable, atento y te ayuda a conseguir el máximo valor de la plataforma. La integración con shopify es excelente, y las APIs de Delight permiten conversar con flow, lo que es increíble, no tiene limites.
Aug. 24, 2024
Great app, we have been using dialogue for about a year now and it really helped us streamline our support channels. Also, whatsapp marketing has a really good ROI.
Hi Team Plebs en Snobs, Thank you for your positive feedback! We’re thrilled to hear that DelightChat has helped streamline your support channels and that you're seeing great ROI with WhatsApp marketing. It’s fantastic to know the app is delivering value for your business. If there’s anything else we can assist you with to further enhance your experience, feel free to reach out—we’re always here to help! Regards, Thejus
Aug. 23, 2024
We have been using the app for more than 2 years. The experience has been nothing short of excellent! The platform is user-friendly, making it easy to create and send emails. What stands out the most is the excellent customer support—anytime I've had a question or needed help, the team has been prompt and helpful. DelightChat has become an essential tool for my day to day office work and I highly recommend it to anyone looking for a reliable and feature-rich email provider.
Hi Team Hardrock4X4, Thank you so much for your fantastic feedback and for being with us for over two years! We’re thrilled to hear that you’ve had an excellent experience with DelightChat, and it’s wonderful to know that our platform has become an essential part of your daily workflow. We’re especially glad that our customer support has been prompt and helpful whenever you’ve needed assistance. Your recommendation means the world to us! If there’s anything else we can do to enhance your experience, don’t hesitate to reach out—we’re always here to help. Regards, Thejus
Aug. 22, 2024
Have been using DC for sometimes now, very easy to use platform. Great customer support and very competative pricing. Would recommend DC over other platform.
Hi Team Ganga Fashions, Thank you for your kind words! We’re so glad to hear that you find DelightChat easy to use and that our customer support and pricing have met your expectations. Your recommendation means a lot to us! If you ever need anything or have more feedback to share, don’t hesitate to reach out—we’re always here to assist. Regards, Thejus
Aug. 22, 2024
DelightChat's Business API is outstanding! It offers seamless integration, robust features, and exceptional support. The ease of setup and efficiency it brings to customer interactions is impressive. For top-tier performance and reliability, DelightChat’s API is unbeatable!
Hi Team Perfect Computer Agencies, Thank you for your fantastic feedback! We’re thrilled to hear that you’re enjoying the WhatsApp Business API on DelightChat and that its seamless integration and robust features are enhancing your customer interactions. It’s great to know that the ease of setup and our support have met your expectations. We truly appreciate your kind words, and if you ever need further assistance, we’re always here to help! Regards, Thejus