DC: WhatsApp Marketing + API
DelightChat WhatsApp Marketing + AI Customer Support Inbox
Rating
4.8
feedback
192
chart
#3,242
All reviews
Review RSS Feed
May 22, 2025
would like to sincerely thank your team for the exceptional service we have experienced. Your platform has provided everything we need for effective customer service and communication. Whenever we faced technical issues, your team responded promptly and worked efficiently to resolve them. We truly appreciate your dedication and support. Additionally, we hope to see the feature requests we submitted implemented soon, as we’ve come to expect your quick and proactive approach. Thank you once again for your outstanding teamwork and the productive collaboration between our teams.
Hi Team i-Watch Egypt, We’re truly grateful for your kind and detailed feedback. It’s been a pleasure supporting your team, and we’re thrilled that DelightChat has helped streamline your communication and service needs. We also appreciate your feature suggestions and are continuously working to enhance the platform. Thank you for being such a fantastic partner - we look forward to growing together! – Dharmapriya from DelightChat Support Team
May 21, 2025
Great Experience
Hi Team Inka, Thank you for the 5-star rating! We’re so glad to hear you had a great experience with DelightChat. We're always here if you need anything. – Nithya from DelightChat Support Team
May 21, 2025
Great omnichannel marketing tool. Used DelightChat for WhatsApp and Instagram automations. It had all the features that we were looking for and it cost effective too. The support team is very helpful and responds quickly to all queries.
Hi Team Burnlab, Thank you for the amazing feedback! We're delighted that DelightChat ticked all the boxes for your marketing needs and that our support team has been helpful and responsive. We’re always here to help you grow! – Balaji from DelightChat Support Team
May 20, 2025
At ZERO Makeup, DelightChat has proven to be a valuable tool for streamlining our WhatsApp and social media message automation. It serves as an effective one-window solution to manage conversations across multiple stores, improving team efficiency and response times. The platform’s integration with Shopify and automation workflows has enhanced our customer engagement, especially within our community channels. However, we recommend more detailed customization and reporting features to better support growing D2C brands. Overall, a solid solution for centralizing support and scaling communication.
Hi Team ZERO Makeup, Thank you for such a thoughtful review! We’re delighted to know that DelightChat has helped your team improve efficiency and customer engagement across multiple stores. It’s always a pleasure to support forward-thinking teams like yours! – Nithya from DelightChat Support Team
May 20, 2025
Been using this app for a few years now - works really well and the support is also prompt! Would recommend!
Using app
Almost 3 years
Total reviews
8
Average rating
5.0
Hi Team Floral Art, We truly appreciate your continued trust in us over the years. It’s wonderful to hear that DelightChat continues to meet your needs and that our support has been prompt. Thank you for recommending us! – Dharmapriya from DelightChat Support Team
May 19, 2025
Easy navigation , Excellent Service Support, Very useful and Time saving Helpdesk Tool.
Hi Team Romsons, Thank you so much for the wonderful feedback! We’re thrilled to hear that you find DelightChat useful and time-saving. It's great to know our service and interface are helping streamline your support. – Balaji from DelightChat Support Team
May 19, 2025
Useful support team. Easy interface. No issues so far.
Hi Team Modern Quests, Thank you for the kind words! We’re so happy to hear that you’ve had a smooth experience. Our goal is to make support effortless, and we’re here anytime you need us! – Nithya from DelightChat Support Team
May 19, 2025
Excellent customer support.
Hi Team Giftcarnation, Thank you for the lovely review! We're delighted that our support has made a difference. We're always here if you need anything at all. – Dharmapriya from DelightChat Support Team
May 19, 2025
I find this app amazing to fulfil my what's app related requirement and also to track Facebook, instagram and email at one place. Support is superb.
Hi Team Jenni and Janki, Thank you so much! We’re thrilled that DelightChat is helping you manage all your channels in one place. It means the world to us that you’re loving the support too. We’re here for you whenever you need! – Balaji from DelightChat Support Team
May 19, 2025
Hi Team DOG D Originals, Thanks a ton for the 5 stars! If you ever need help or have feedback to share, we’re just a message away. – Nithya from DelightChat Support Team
May 16, 2025
We just started using this application and it's really good. The setup was also very smooth, special thanks to Nithya from the team. Can trust them 100%. Go for it.
Hi Team Nilam India, Thank you so much for your wonderful review! We’re thrilled to hear that you had a smooth setup experience and that Nithya was able to assist you effectively. Your trust means a lot to us, and we’re always here to help you in any way we can. If you ever need further assistance, please don’t hesitate to reach out. - Baz from DelightChat Support Team
April 16, 2025
Hi Team Mima Kids, Thank you for your rating. Let us know if there's anything else we can assist you with. - Baz from DelightChat Support Team
April 1, 2025
Good quality stable app, rarely you will support.
Hi Team HealthFab, Thank you for your feedback! We’re glad to hear that you've found our app to be of good quality and stable. Our team is always here whenever you need support, and we’re constantly working to ensure you continue having a smooth experience. Let us know if there's anything else we can assist you with. - Baz from DelightChat Support Team
March 26, 2025
Thank you for your amazing support and service, Prathamesh. Kudos to the entire team. Wish the entire delightchat team the very best in their future endeavors
Thank you so much for your kind words! We're thrilled to hear that Prathamesh and the entire team were able to support you effectively. Your appreciation means the world to us, and we’re here whenever you need us. Wishing you continued success in your journey! - Baz from DelightChat Support Team
Feb. 17, 2025
Thank you for choosing DelightChat! We're here to make your communication and support experience seamless. If you ever need any assistance or have any questions, please don't hesitate to reach out. We’re always happy to help!
Feb. 6, 2025
I was confused on what kind of WhatsApp marketing tool to use. I came across Delightchat at that moment of confusion. I noticed it had cool reviews. So I decided to check it out. Downloaded and started using and I can certainly say it is a tool that any business owner who wants to win their WhatsApp and customer support game must have. They also have a very functional support team monitoring and ensuring you have a seamless experience in your daily usage of the app.
Hi Team Dollaholic Hair, Thank you so much for sharing your journey with us! We're thrilled that DelightChat has been a valuable tool for your WhatsApp marketing and customer support. Our team is always here to ensure you have a smooth experience. Feel free to reach out anytime you need help. - Baz from DelightChat Support Team
Jan. 25, 2025
The app is fantastic, and the customer support is exceptional! Always accessible and eager to accommodate every request. Our POC Dharmapriya is always available to assist and help us.
Hi Team Bow & Square, Thank you so much for your wonderful review! We're delighted to hear that our support team, especially Dharmapriya, has been able to assist you effectively. Your satisfaction is our top priority. Please feel free to reach out if you need any further help. - Baz from DelightChat Support Team
Jan. 22, 2025
They are very cooperative and quick in their response which is the most important thing you want from an app.
Hi Team Name Strings, Thank you for your kind feedback! We're glad to hear that you've had a positive experience with our team's responsiveness and cooperation. Providing timely support is a top priority for us, and we're happy to know it's making a difference for you. We're here whenever you need us! Regards, Thejus
Jan. 22, 2025
Nithya was extremely helpful and patient. She helped me setup API automation on a step-by-step basis and took time to do her research and get back to me wherever we were stuck. Will definitely ask her for support if required in the future.
Hi Team Mora Taara, Thank you so much for your kind words! We're delighted to hear that Nithya was able to support you effectively with setting up API automations. Her dedication and patience truly reflect our commitment to helping our users succeed. We will pass along your appreciation to her. Don’t hesitate to reach out—she and our team are always here to help! Regards, Thejus
Jan. 21, 2025
for me feels good and all inboxes at once to chat and get good business
Hi Team PINK AND BLUE COSMETICS, Thank you for your feedback! We're glad to hear that having all your inboxes in one place has made things easier and helped you manage your business more effectively. We're here to support you as you grow—thank you for choosing DelightChat! Regards, Thejus