DC: WhatsApp Marketing + API
DelightChat WhatsApp Marketing + Customer Support Software
Rating
4.9
feedback
111
chart
#2,597
All reviews
Rating Breakdown
Review RSS Feed
June 13, 2024
seamlessly helps us do customer care and customer whatsapp outbound on one platform. i am a satisfied customer.
June 13, 2024
We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.
June 11, 2024
Been using DelightChat for quite sometime. I think what really shines out is the RESPONSE Speed of the team. Believe it or not, changes and help from the customer service is like really really fast. You have question? Bang! Answered in 10min. So far so good. Keep it up
June 11, 2024
Amazing app, helped our team a lot, and the support team is corporative and guided us through many processes.
Hi Team MITCHA, Thank you for your amazing review! We’re thrilled to hear that our app has been of great assistance to your team. It’s wonderful to know that our support team has been cooperative and able to guide you through various processes. If you have any more questions or need further assistance, please feel free to reach out. Best regards, Thejus
June 10, 2024
Hi Team Somersault.life, Thank you for your wonderful review! Please feel free to reach out to us if you have any questions or need further assistance. Best regards, Thejus
June 7, 2024
Hi Team Mojaa Maroc, Thank you for your fantastic review! If you have any questions or need further assistance, please feel free to reach out. Best regards, Thejus
June 6, 2024
Really good customer service i recommend it.
Hi Team Verken.cl, Thank you for your kind review! We're elated to hear that you had a great experience with our customer service. If you have any questions or need further support, please feel free to reach out. Best regards, Thejus
June 5, 2024
Amazing Support Team. Easy application. Good videos on you tube. Humble owners.
May 29, 2024
We have been using it from the beginning, very useful, and the team is great. It has also evolved with many new features since we started. Thank you for your great effort.
Hi Team Hatchill, Thank you for your wonderful review! We're thrilled to hear that you've been with us since the beginning and have found DelightChat to be very useful. It's fantastic to know that you appreciate our Team and the effort we put into continuously evolving and adding new features to the platform. Your support means a lot to us, and we're here to assist you every step of the way. If you ever have any questions or need further assistance, please don't hesitate to reach out. Best regards, Thejus
May 28, 2024
Delight Chat has not only played a huge role in our retention success story but also made it very easy for our internal team to organise our every growing consumers.
Hi Team SF HealthTech, Thank you for your fantastic review! We're thrilled to hear that DelightChat has played a significant role in your retention success and made it easy for your internal team to organize your growing consumer base. We appreciate your kind words and are here to support you as you continue to grow. If you ever have any questions or need further assistance, please don't hesitate to reach out. Best regards, Thejus
May 18, 2024
DelightChat is a very useful tool for Live chat and WhatsApp chat. Great experience.
Hi Team Fabcurate, Thank you for your review! We’re glad to hear that you find DelightChat to be a very useful tool for Live Chat and WhatsApp Chat. We're delighted that you've had a great experience with our platform. If you ever have any questions or need further assistance, please feel free to reach out. Best regards, Thejus
May 15, 2024
DelightChat makes WhatsApp marketing & customer support a breeze for small businesses, even for non-techies. Plus, their support is fantastic!
Hi Team Crystal Abaya Studio, Thank you for your wonderful review! We’re thrilled to hear that DelightChat has made WhatsApp Marketing and Customer Support easy for your Business. It's great to know that you find our platform extremely user-friendly. We’re also delighted to hear your positive feedback about our Support Team. If you ever need any assistance or have further feedback, please don't hesitate to reach out. Best regards, Thejus
May 9, 2024
DelightChat has been a lifesaver for getting our social media management in order. The most important advantage is that their support team is very proactive, and most of our issues are resolved within 24 hours or even less. This is a great example of their dedication to customer support. There's definitely a learning curve for our team but the more we understand the features, the easier it gets for us to deliver a better experience for our customers. Great work by the DC team :)
Hi Team Quirksmith, Thank you so much for your wonderful review! We’re delighted to hear that DelightChat has been a lifesaver for your social media management needs. Our Support Team works hard to be proactive, and we're thrilled to know that their dedication is making a positive impact on your experience. We appreciate your patience with the learning curve and are glad to hear that understanding the features is helping you deliver a better experience to your customers. Thank you for your kind words and support. If you have any further questions or feedback, please don't hesitate to reach out. Best regards, Thejus
May 6, 2024
DC's WhatsApp Marketing + API is a game-changer! It's incredibly user-friendly, even for non-techies like me. The features are powerful, with automation and analytics making campaigns a breeze. I've never experienced downtime, and their customer support is top-notch. One standout feature is their app's feature request section, which allows users to suggest and vote on new features. This level of customer engagement shows they truly care about improving their product based on user feedback. Highly recommend DC for anyone serious about WhatsApp marketing!
Hi Team KOOKNN, Thank you so much for your fantastic review! We’re thrilled to hear that you find DelightChat's features to be exceptional and user-friendly. It's great to know that DelightChat's features are making your campaigns effortless. We’re especially glad to hear your positive feedback about our Customer Support and the app's Feature Request section. Engaging with our users and improving based on their feedback is very important to us. Thank you for recommending DelightChat for WhatsApp marketing. If you ever have any questions or additional feedback, please don’t hesitate to reach out. Best regards, Thejus
April 23, 2024
Good experience
Hi Team Aymah, Thank you for sharing your feedback! We're glad to hear that you had a good experience. If there's anything we can do to make your experience even better, please feel free to let us know. We're here to help! Regards, Thejus
April 17, 2024
Been using DelightChat for almost a year now, and we can completely assure you this is the best app out there. Their pricing is so reasonable and no other competitor could match it. If you are a Startup, delight chat will solve your problem from WhatsApp marketing to HelpDesk. Their Support is immaculate have used other apps as well and no one can come close to their support. You don't have to pay for multiple apps. Delight is your one-stop solution. Kudos to the team, curious to see what new feature will they surprise us with.
Hi Team Waywen, Thank you for your glowing review! We're thrilled to hear that DelightChat has been such a valuable asset to your business for almost a year now. It's fantastic to know that you find our pricing reasonable and unmatched by our competitors. We take pride in providing a comprehensive solution for startups, from WhatsApp marketing to HelpDesk, all in one place. We're especially glad to hear that our support has exceeded your expectations and that you consider us your one-stop solution. Our team is continuously working on new features to enhance your experience, and we can't wait to surprise you with what's next. Thank you for your support and for being a part of the DelightChat community! Regards, Thejus
April 15, 2024
Recomiendo la aplicacion primero por el soporte (pese a la diferencia horaria) me atendieron fuera de su horario de trabajo. El equipo es muy amable y siempre estan innovando en nuevas funcionalidades con la comunidad, los precios estan excelentes comparado con la competencia. Y la posibilidad de integrar todos los canales posiblesen una sola plataforma lo convierten en un todo en uno!!! Sigan adelante!!!
April 15, 2024
Good Product. Great Support.
Hi Team MIDORII, Thank you for your feedback! We're delighted to hear that you find our product to be good and that you've had a great experience with our support team. Your satisfaction is our priority, and we're committed to providing excellent service. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support! Regards, Thejus
April 11, 2024
DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment.
Hi Team Purpink, Thank you for sharing your experience with DelightChat! We're thrilled to hear that our platform has revolutionised your approach to customer service. Our goal is to provide seamless integration across various communication platforms, and we're glad to know that you find our centralised solution convenient. We're especially pleased that our internal communication feature has enhanced your team's coordination and alignment. We appreciate your feedback and look forward to continuing to support your business's customer service needs. Regards, Thejus