Guantanamera review for DC WhatsApp Marketing+Helpdesk

5 / 5

July 27, 2024

Broadcasts and Automations to Mexican numbers had a bug due to some Meta issues but customer services from DelightChat help was superb and fixed the issue in less than 2 weeks. I want to thank Priya for her help. I believe the app is very useful with great features, and even though it seems they are still developing new features and some of them may need to be updated/fixed they have a great customer service via whatsapp group and will help you with any issue you may come across.

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Hi Team Guantanamera, Thank you for your detailed feedback! We’re glad to hear that our customer service, especially Priya, was able to assist you in resolving the issue with broadcasts and automations quickly. We appreciate your understanding regarding the Meta-related bug and are happy to know you find the app useful with great features. Your recognition of our ongoing development efforts means a lot to us, and we’re committed to enhancing the platform further. If you have any more questions or need assistance, feel free to reach out—we’re always here to help! Regards, Thejus

DC WhatsApp Marketing+Helpdesk for Shopify
DC WhatsApp Marketing+Helpdesk
4.9 star
142 reviews

DelightChat WhatsApp Marketing + Customer Support Software

Developer
Shopify App Store