Studio Y review for DC: WhatsApp Marketing + API
5 / 5
June 18, 2021
We started using DelightChat to have a multi-channel team inbox to manage every customer query as best as we could. The app has a clean UI. It literally took 15 minutes to be up and running after integrating Email, WhatsApp, Facebook messenger & comments and Instagram comments. We have received prompt responses, on-point clarifications and great support! Also, we have a clear understanding of the roadmap of features they are going to be releasing - which helps us plan better. Our Proprietor was jumping in joy when we walked her through the team inbox and statistics screens. Definitely recommend for businesses with more than one person handling customer service.
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