Plus Curvves review for DC WhatsApp Marketing+Helpdesk

1 / 5

Oct. 11, 2022

Not recommended at all. Their support team is nonexistent and seems overwhelmed. Will commit all sort of deliverables and later no one from the support responds to the messages or queries. The product has many bugs as well, seems like they have launched beta product. When you ask the team to resolve the bugs, they reply that they have other priorities. Infact they asked us to remind them if they forget to respond to our queries. Funny. Anyways, there are way better solutions in the market. Thanks.

Using app

About 2 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi Team, We're truly sorry to hear about the issues you experienced with DelightChat last year. We understand your frustrations and sincerely apologize for any inconvenience caused. Since your review, we've taken significant steps to improve our service, including enhancing our response times and resolving bugs. We're committed to providing a better user experience and your feedback was instrumental in these improvements. We appreciate your patience and understanding. If you ever decide to give DelightChat another try, we're confident you'll notice the improvements we've made. Thank you for your feedback. Best, - Baz Brand Partnerships DelightChat

DC WhatsApp Marketing+Helpdesk for Shopify
DC WhatsApp Marketing+Helpdesk
4.9 star
143 reviews

DelightChat WhatsApp Marketing + Customer Support Software

Developer
Shopify App Store