Zapiet ‑ Rates by Distance
Zapiet - Rates by Distance
Rating
4.6
feedback
73
chart
#1,697
All reviews
Rating Breakdown
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June 24, 2022
This is an excellent app for charging delivery rates based on distance. I have been really happy with this app as well as the Zapiet Store Pick-up & Delivery app, they have allowed us to offer a lot of options and flexibility to our customers and stay competitive. Their customer service is also excellent, with fast response times and helpful explanations! Jessica helped me recently and was great! Everyone who has helped me at Zapiet has been professional and super helpful.
June 2, 2022
Very fast customer support. App is great. Very happy to finally find an app that allows my stores checkout process to go smoothly.
Hi Andrew, Thank you for the amazing review! We're glad to hear that our app has helped with your checkout process. Should you need anything else, you know where to find us. Cheers, Klaudia
May 24, 2022
We had a Shopify Expert code a new cart for us...it didn't work and we spent a lot of money. But we found Zapiet and the app is exactly what we need and wanted. And the customer service is beyond amazing!
March 23, 2022
Klaudia helped me and resolved all issues. Amazing service!! She was kind and professional and we resolved the issue!!
Hi there, Thanks for the lovely review! It was a pleasure addressing your issues one at a time and I'm glad I was able to resolve them. Please do not hesitate to jump back on chat should you need anything else. Cheers, Klaudia
March 20, 2022
great app. this app is really recommend.im very satisfied. keep up the great work. very fast and reliable.
Hi there, Thank you for your review! I am glad I could help you out today on live chat. Wishing you a lovely day. Flora
Jan. 3, 2022
Great customer service and a very functional app! I look forward to working with Zapiet in the future.
Oct. 25, 2021
Customer Service for this app was amazing! I was having some issues with my Shopify shipping over-riding this app and Sandy from Zapiet was beyond patient as we walked through fixing the issues step by step. Thanks so much!
Hello, It was a pleasure to help you configure your store :) We'll be a click away, if you have any more questions ! Thank you, Sandy
Sept. 2, 2021
Special thanks to Sandy for helping to resolve my issue and also educating me on why the issue was occurring.
Hello, It was a pleasure! Don't hesitate to contact us back, if you have any more questions. Sandy
Aug. 16, 2021
Service was patient & excellent - appreciate the assistance. Worked through a number of aspects of the app re: shipping
Hi there, Thanks for the lovely review! It was a pleasure to get you up and running with our app. Should you need anything else, you know where to find us. Thanks and wishing you a wonderful day, Klaudia
July 28, 2021
Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!
Hi there, Thanks for the lovely review! It was a pleasure assisting you with our apps. Should you need anything, you know where to find us Thanks and have a great day, Klaudia
June 19, 2021
We were looking for an App that would specifically allow us to offer delivery to specific areas within our delivery range, without having to enter all of the zip codes we deliver to (which is thousands). We added weights to our products, to further define the delivery rate, which is such a cool feature. When we needed help with a workaround for a very specific delivery need, customer service replied quickly, and helped us helped us find a tailored solution. All customer service have been super-friendly and patient beyond what is expected. We are still using the App and benefitting from it every sale. No glitches, no coding required, etc. This was the perfect solution for our business. Don't hesitate to try this App!
Hi there, Wow! Thank you for your glowing review! We're really happy that the app is helping you to keep things simple & allowing you to focus on what matters most. Best wishes, Bogi
May 4, 2021
This is great. It solved my shipping problem on my shopify store. For weeks I have been battling with the best way to calculate shipping by distance until a friend recommended this app. Super cool
Hi there! Thanks so much for your kind words! We're happy our app could help solve your shipping problem and provide you with the shipping rates you need. Let us know if there's anything else you need. Take care, Marija
April 27, 2021
Great app! Allows us to determine delivery parameters per order. Guys are always there to help and answer questions.
Hi there, Thank you for taking a moment to leave a review, and glad to hear you're enjoying using our app! Best wishes, Bogi
April 5, 2021
The app is great, but I want to highlight the customer service. It is very rare nowadays to run into a problem, and find someone who is genuine about helping. I had the support team wrapped up for three days trying to fix a problem that was actually a shopify problem. They are by far, one of the best support teams (Jessica) I have run across in a very long time. Great job Zapiet. The app works as it should too! :)
Hi R! Thank you so much for your kind words. I'm so glad that we were able to get your store working the way you wanted. I was really lovely chatting with you. If you have any other questions or need any assistance, please do not hesitate to get in touch. Thanks, Jessica
March 15, 2021
This app is worth every penny. You can set multiple conditions and exceptions, sync it with a google maps api and it can be integrated with their other app Store pickup + delivery. I've contacted the team for help and they've set up all that I needed in a few minutes. Highly recommend it!
Hi there, It was lovely chatting with you and helping you set up both of our apps—I'm glad they meet all of your needs. Thank you so much for your 6 stars—we really appreciate it! 🤩 Let us know if there's anything else you need. We're happy to help. 😊 Have a lovely day, Marija
Feb. 17, 2021
We operate a local delivery service in a rural area, where we needed to create specific delivery rates for our customers. The app works perfectly for us and the customer service from the developers of this app are brilliant. They set the app up for us and have fixed any issues we've had along the way with lightning speed. Very impressed.
Hi Will, Thank you very much for your lovely review! I'm glad you enjoy using our app and that we have been able to help you out with setting up. Have a great day! Flora
Jan. 20, 2021
I was struggling with just 1 part of applying the app to our site last Sunday and a simple request to support resulted in the problem being solved in minutes. Quite a result on a Sunday evening. I only wish I had sent the request sooner rather than struggling in the first place. An excellent service and app
Thanks for your review! We pride ourselves on quick resolution times for support so it's great to hear we were able to help you out! Best wishes, Bogi
Dec. 7, 2020
This app has been integral to my online store, Shopify's offering just doesnt cut it. And when I had issues with my delivery rates showing up after I started to offer shipping, I spent 4 hours with Shopify trying to help me and they got me nowhere but when Zapiet came in to help it was solved immediately! SO appreciate their competent customer service agents, especially Charlie!
Nov. 11, 2020
Support team has been extremely helpful!! Managed to get my shop up and running in no time. Thank you team!
Hi there, It was a pleasure to help you get your store up and running! Please reach out if you ever need help with anything else :) All the best and have a great day! Flora
Nov. 4, 2020
I used this app combined with Pickup + Delivery and it is working like a charm. I also want to thank Zapiet's support team for their quick answers every time I had a question or something to fix. I was very unsatisfied with other apps for deliveries and pickup until I start working with Zapiet, I highly recommend their services.
Hi guys, It was a pleasure for me to make sure that your settings was reflecting your needs. Really happy that both our apps are a great help for your store! Don't hesitate to reach back to us, if there is anything else we can help you with. Sandy