Zapiet ‑ Rates by Distance
Zapiet - Rates by Distance
Rating
4.8
feedback
72
chart
#1,413
All reviews
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Oct. 4, 2023
Bonjour Ibrahim, Je vous remercie d'avoir pris le temps de nous laisser un avis sur notre application Zapiet - Tarifs par Distance. N'hésitez pas à nous contacter de nouveau, au besoin ! Au plaisir, Sandy
June 19, 2025
Love this app. We're a business supplying bulky goods to the local area which each order needing a different quote for delivery. It's completely essential to our operation and couldn't speak more highly of it. 19/06/2025 Update - Amazing Support from Ana when we had an issue wiht the app providing rates. The app is invaluable to us. If you're thinking about using it, definitely try it!
Hi Jack, This is Ana, I am glad that all your customers can receive accurate rates for their amazing firewood. Do not hesitate to reach back out to us if anything comes up; we will continue to assist. Thanks, Ana
July 27, 2023
Jessica is the best! Helped me with my issue so fast! I would recommend this app to anyone especially if you are in retail.
Hi there, Thank you for your review, it is much appreciated It was my pleasure helping you with the rates section of our Zapiet Rates by Distance app and ensuring your customers are charged accordingly. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Jan. 18, 2023
After using other delivery apps, Jessica at Zapiet went absolutely ABOVE and BEYOND to get us up and running Zapiet, especially when Shopify was unable to help. When our previously app went down, and Shopify was unable to troubleshoot the issues, Jessica spent hours with me walking through every step until the app was working PERFECTLY. I've never had such helpful, caring, and patient customer service ever. Our store depends on this service working correctly and without her help, it would have completely shut us down. I cannot thank her enough!!!
Incredible to hear how much of a difference Jessica made—she’ll be so happy to see this! We know how critical smooth delivery setup is for your store, and it means a lot that we could step in when you needed it most. We’ve always got your back! – Thanks, Sam
Dec. 6, 2022
Your application is very good and help me every day to send my products. I am very happy to use Zapiet
Love hearing that the app is helping you out every day—it’s exactly what we aim for! Glad Zapiet is making a difference for your business. – Thanks, Sam
Nov. 22, 2022
We've been using this app since forever and we absolutely love it. In all these years we've only had two issues and they were solved very fast. Jessica helped me today and she was amazing! Thank you Jessica!
Hi Christian, Thank you so much for your kind words and review. It was my pleasure helping you today with our Delivery Rates by Distance & Store Pickup + Delivery apps. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
Oct. 26, 2022
The app works with Shopify 2.0. The customer support is great! Very fast and happy to help with implementation in the store. I can only recommend this app!
Great to hear the app’s working smoothly with your Shopify 2.0 setup! Our support team’s always ready to jump in and help, so we’re glad the implementation went well. Appreciate the recommendation! – Thanks, Sam
July 15, 2022
App works great on Shopify and the developer has great add-ons. Maria from support is fantastic anytime you need help.
Really appreciate the kind words! We’re happy to hear the app is working well for you on Shopify, and we’ll be sure to pass your shoutout along to Maria—she’ll love hearing this! Thanks, Sam
June 24, 2022
This is an excellent app for charging delivery rates based on distance. I have been really happy with this app as well as the Zapiet Store Pick-up & Delivery app, they have allowed us to offer a lot of options and flexibility to our customers and stay competitive. Their customer service is also excellent, with fast response times and helpful explanations! Jessica helped me recently and was great! Everyone who has helped me at Zapiet has been professional and super helpful.
Thanks so much for the kind words! I’m really glad to hear the app and the Zapiet integration are working well for you. I'll make sure there is a huge shoutout to Jessica for doing an awesome job—I’ll make sure she sees this! We’re always here if you need anything. – Thanks Sam
May 24, 2022
We had a Shopify Expert code a new cart for us...it didn't work and we spent a lot of money. But we found Zapiet and the app is exactly what we need and wanted. And the customer service is beyond amazing!
Sorry to hear about the trouble with the custom cart—those situations can be frustrating, especially after investing time and money. Really glad Zapiet turned things around for you and gave you exactly what you were looking for. And it’s awesome to hear our support team made the experience even better! – Thanks, Sam
Jan. 3, 2022
Great customer service and a very functional app! I look forward to working with Zapiet in the future.
Awesome to hear the app’s working well for you and that our customer service hit the mark! We’re looking forward to working with you too and supporting you every step of the way. – Thanks, Sam
Sept. 2, 2021
Special thanks to Sandy for helping to resolve my issue and also educating me on why the issue was occurring.
Hello, It was a pleasure! Don't hesitate to contact us back, if you have any more questions. Sandy
Aug. 16, 2021
Service was patient & excellent - appreciate the assistance. Worked through a number of aspects of the app re: shipping
Hi there, Thanks for the lovely review! It was a pleasure to get you up and running with our app. Should you need anything else, you know where to find us. Thanks and wishing you a wonderful day, Klaudia
June 19, 2021
We were looking for an App that would specifically allow us to offer delivery to specific areas within our delivery range, without having to enter all of the zip codes we deliver to (which is thousands). We added weights to our products, to further define the delivery rate, which is such a cool feature. When we needed help with a workaround for a very specific delivery need, customer service replied quickly, and helped us helped us find a tailored solution. All customer service have been super-friendly and patient beyond what is expected. We are still using the App and benefitting from it every sale. No glitches, no coding required, etc. This was the perfect solution for our business. Don't hesitate to try this App!
Hi there, Wow! Thank you for your glowing review! We're really happy that the app is helping you to keep things simple & allowing you to focus on what matters most. Best wishes, Bogi
Feb. 17, 2021
We operate a local delivery service in a rural area, where we needed to create specific delivery rates for our customers. The app works perfectly for us and the customer service from the developers of this app are brilliant. They set the app up for us and have fixed any issues we've had along the way with lightning speed. Very impressed.
Hi Will, Thank you very much for your lovely review! I'm glad you enjoy using our app and that we have been able to help you out with setting up. Have a great day! Flora
Jan. 20, 2021
I was struggling with just 1 part of applying the app to our site last Sunday and a simple request to support resulted in the problem being solved in minutes. Quite a result on a Sunday evening. I only wish I had sent the request sooner rather than struggling in the first place. An excellent service and app
Thanks for your review! We pride ourselves on quick resolution times for support so it's great to hear we were able to help you out! Best wishes, Bogi
Nov. 11, 2020
Support team has been extremely helpful!! Managed to get my shop up and running in no time. Thank you team!
Hi there, It was a pleasure to help you get your store up and running! Please reach out if you ever need help with anything else :) All the best and have a great day! Flora
Aug. 29, 2020
Great app and terrific support! We had some difficulties setting the app (it was an issue caused by our store, not a problem in the app) and the Zapiet support were extremely helpful and also very nice. I felt that they didn't rest until they solved the problem. The distance rates are very accurate and works perfectly. We highly recommend it!!
Hi guys, Thank you so much for leaving a positive review. I am delighted to hear that our app is working well and that you had an awesome experience with our support team. If there is anything we can assist you with in the future just let us know, we are always happy to help :) Have a great day. Kind regards, Ronan
July 22, 2020
Had a few problems integrating this with the Store Pick-up + Delivery app but the support team was able to resolve all the issues we encountered along the way. Response times aren't so bad either. Overall the apps provide the feature set that we need and we're excited to use them with our customers!
June 30, 2020
A bit challenging on the installation, but Zapiet's support team is very patient and super helpful.
Thanks for the feedback! Sorry the setup was a bit tricky, but I’m really glad our support team could help guide you through it. We’re always here if you need anything down the road! – Thanks, Sam