All reviews

Rating Breakdown

  • 5
    82% (60 ratings)
  • 4
    7% (5 ratings)
  • 3
    3% (2 ratings)
  • 2
    4% (3 ratings)
  • 1
    4% (3 ratings)
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5 / 5 Share

Sept. 5, 2020

This is a really good app. i recommend this. i am completey working with this app to bill shipping charges for my clients

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey folks, Thanks a million for leaving a positive review! If there is anything we can help you with going forward, please do not hesitate to get in touch. Have a great day :) Kind regards, Ronan

5 / 5 Share

Aug. 29, 2020

Great app and terrific support! We had some difficulties setting the app (it was an issue caused by our store, not a problem in the app) and the Zapiet support were extremely helpful and also very nice. I felt that they didn't rest until they solved the problem. The distance rates are very accurate and works perfectly. We highly recommend it!!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi guys, Thank you so much for leaving a positive review. I am delighted to hear that our app is working well and that you had an awesome experience with our support team. If there is anything we can assist you with in the future just let us know, we are always happy to help :) Have a great day. Kind regards, Ronan

5 / 5 Share

July 22, 2020

Had a few problems integrating this with the Store Pick-up + Delivery app but the support team was able to resolve all the issues we encountered along the way. Response times aren't so bad either. Overall the apps provide the feature set that we need and we're excited to use them with our customers!

Using app

9 days

Total reviews

2

Average rating

4.5

5 / 5 Share

July 11, 2020

I struggled a bit with getting things exactly as I wanted them but thanks to the tenacity and kindness of the support team at Zapiet, I'm getting there. It's taken over a year to find a solution that meets my specific delivery challenges as a florist in a specifically defined area and this app looks like the ideal solution. I'm thankful I hung in there through the challenges of getting it just right. Class act team - great product. Thank you!

Using app

14 days

Total reviews

2

Average rating

3.0

5 / 5 Share

June 30, 2020

A bit challenging on the installation, but Zapiet's support team is very patient and super helpful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2020

This app, this company, is really good. They do exaclty what they are suppose to do. The customer care is outstanding, I mean it and I know well about how to take care of customers. They will halp you until you have everything done e ready to go online. It worth every penny.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2020

I use this app to solve the problem of calculating delivery rates based on distance. Finding a comprehensive list of postcodes and entering them into a delivery rates app is painful. I found this solution to be accurate and easy to set up, plus the support Zapiet provides is timely and efficient.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

All I can say is the time and effort that goes into not only the app and the back end, but the customer service has been fantastic. I run a local business utilising Shopify and I wanted to charge free delivery up to 3 miles, £3 delivery between 3-10 miles and over 10 miles it will add £0.10 pence per mile! Delivery by distance made this happen with ease and efficiency and it is so simple for my customers at checkout. I had an issue, (Not with the app) where i accidentally deleted some settings and the team at Zapiet resolved my issue within less than 12 hours with minimal to no implication on my customers. I want to say a massive thank you to Andy Cargill! We're making it happen! If you run a business that offers delivery and you need custom settings, this is the app you need!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

The app does exactly what I was looking for, allowing us to set up a shipping zone by Miles. When I was having trouble configuring it Sam was here to help, and he quickly got everything working good.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

May 22, 2020

Excellent customer support. App serves exactly what our shop needs for pickup and delivery services.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2020

IT's great.I just make the new website with shopify. needing app for delivery furniture depend on miles. This app is really matching up my need. Actually so far I can't looking for other app same this. Wonderful. IF don't have this app. I Can't make checkout for customer. Because the distance is very important and give the shipping fee. also the fee is quite cheap. I RECOMMEND using this , especially for Furniture or Big product like this. Thanks developer.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

The app does exactly what we were looking for, allowing us to set up a shipping zone by radius. Their customer service has been great and when I as struggling their team was there quickly and got everything working just right.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2020

The app is working just as described for us, no issues as of now and the team got us running very quickly. We appreciate the help we were given and the staff is very friendly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2020

Does exactly what it says. You can created rates by the distance away from your locations. Really simple User interface. The support is great as well. I couldn't find something on their support pages and they helped me and even fixed the support pages all within a few minutes.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2020

Great customer service and fast communication! App is a great add on to manage custom delivery rates.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2020

Great Customer service they call me in the morning to resolve my problem. I would say they are best.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

I was looking for a simple way to allow a shopper to estimate the Delivery fee and then add it to their shopping cart. I found Delivery by Distance and I thought it could accomplish half of that goal. But it would not work initially. Zapiet continued to follow up with me, and even went onto my store to identify the issue. Upon fixing, it actually was better than expected! It not only calculates the Delivery Fee based on how we want it set, but also gives the shopper the option to proceed with Delivery (automatically adding that Fee to the Cart) or select Store Pickup. Saved me hundreds of dollars in custom programming and is exactly what I was wanting!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2019

I use zapiet to charge my local customers within 10 miles free delivery and others $9.95. It did exactly what I needed and I get amazing support from zapiet when I need it!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2018

This app was just what I needed. We build and deliver caskets locally. (https://simplecasketshop.com) and we need to be able to charge a fee based on the distance we drive. We couldn't find any other app that would do this. Everything else is based on using a third party for shipping, or free delivery. We were considering using apps based on postal codes, assigning an average fee for each code manually, when we found Delivery Rates by Distance. We were also able to set 2 zones, so we can have free delivery in our home town of Wichita, and charge mileage further out. We had a couple of issues; one was a bug in the app which Andy promptly fixed for us and installed the new settings, and the other was on Shopify's end, which they notified Shopify of, and they quickly fixed it. I know Andy and Sam work on some much larger projects and with other much larger developers, but they were quick to help the little guy, and I really appreciate it. I would recommend them and whatever they do, anytime.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2018

This app is exactly what I've been looking for! We mill, sell and deliver hardwood lumber products, both locally and regionally, using our own trucks and drivers (https://croleyhardwoods.com). I have tried several other shipping rate apps searching for this simple function and none of them offer the ability calculate your own rates by distance. All the other apps just assume you use third party shipping companies. I had a few questions about functionality while setting up the app and testing it and support was all over it. They responded quickly and answered all my questions. Highly Recommended App & Developer!

Using app

4 months

Total reviews

1

Average rating

5.0