Deposit & Partial Payment Depo for Shopify

Deposit & Partial Payment Depo

Manage partial payment split payment, pre-order, and deposit

Rating

4.7

feedback

104

Reviews

chart

#2,859

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    11%
  • Less than a month
    24%
  • Less than a year
    44%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are quite polarized, with a mix of extremely positive and negative feedback. On the positive side, customers praise the exceptional customer service provided by the team, mentioning quick responses, personalized assistance, and going above and beyond to solve issues. Users appreciate the ease of setting up the app and its functionality, especially in terms of taking deposits and managing payments. The app is also commended for its user-friendly interface and customizable features. However, on the negative side, some users express frustration with technical issues, lack of response from the support team, and the app not working properly on their websites. There are complaints about delays in getting solutions and feeling like their time was wasted.

Highlights

Exceptional Customer Service and Support
User-Friendly Interface and Functionality
Technical Issues and Lack of Response
Ease of Setting Up and Customizability
Polarized Reviews

Rating Breakdown

  • 5
    89% (93 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2024

Deposit and partial payment options provide flexibility and security, allowing customers to make manageable upfront payments and pay off the balance over time. This approach makes larger purchases or bookings easier to commit to without financial strain. It's a convenient way to handle payments, offering both ease and clarity for both parties.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 15, 2024

It doesn't work well on my website. It's always garbled and it doesn't work every time I refresh it, affecting the normal operation of the website. I waited for them to provide a solution and there was no response for a long time. If it is an unreasonable APP, please don't waste customers' time.

Store

Hasthip

Using app

About 6 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 3, 2024

Their customer service team was very helpful. They helped us solved our logo issue to be placed in the invoice every time we send invoice reminder to customers.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

This was way easier than I anticipated plus someone contacts you right away to meet and help you with any questions you have in the app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

I have to give Karan full marks for his quick response to my customization requirements. He went above and beyond what most developers would do in my situation. Definitely get this app as it works just as described, and if you need some modifications they can look after you.

Using app

1 day

Total reviews

2

Average rating

5.0

All reviews

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