Deposit & Partial Payment Depo

UPDATE: The app developer is not telling the truth in their reply. We never asked for a refund and we never threatened their staff. Please contact me directly and I can send you screenshots of the conversation. If I could leave zero stars, I would. The app used to be subscription only. Now their billing is $15 / month PLUS 1.5% of the revenue of the sale. Why?? What additional value are they bringing to their service? The app has already been built and nothing has changed in the app. What entitles this company to 1.5% of all revenue ran through the app? They are a parasitic company that hopes you do not see that you can just upgrade to Shopify Plus. Shopify Plus offers the same features without ahving to upgrade to Depo's "Enterprise" version to eliminate the 1.5% (B.S.) Revenue Share. Again, what value does this company bring that entitles them to 1.5% of orders? This company hopes you have a "Set it and forget it" mentality and don't come back to check. The best way to effect change is to uninstall the app until they correct their pricing to be FAIR.

I didn’t give this a 1-star review because I did successfully use this plugin to process hundreds of pre-order payments. However, the plugin has a lot of serious bugs. First, the loading speed is extremely slow. If users quickly click “Buy” or “Add to cart” before the pre-order script fully loads, they may end up being charged the full price instead of the pre-order price. Second, even after I disabled the plugin, as long as it wasn’t fully uninstalled, it still randomly created pre-order orders using Depo. Third, all pre-orders created through Depo could not properly trigger confirmation emails when users paid the remaining balance. This may be due to a logic conflict where a confirmation email was already sent after the initial deposit payment. As a result, none of my customers received a final confirmation email after completing the full payment. I contacted support about all of these issues, but none of them were resolved. Because of that, I’m giving this a 2-star review. Honestly, I wanted to give it 1 star, but I’m being generous here.

This App is brilliant; I can now offer payment plans and have increased sales since implementing them. Also, their support is amazing if you need it. I would definitely recommend using Depo.

I love the app and speaking with Bhagya and shubhankar when needing help has been most helpful!

Super user friendly. solved all my issues

This was the only Shopify app that would work with my clients business model. This is a simple, straightforward plugin for anyone that needs a deposit system. The team greatly helped me to fix any errors that came up when developing my site.

Just installed, very impressed with the quick support on a saturday

The support is top tier. Very quick reply. They really do their best to find solutions. Really recommend.

Great support and team thank you!

Assistenza da parte di Karan, impeccabile. Neavy seal!

Customer support is prompt and excellent. Got help every step of the way!

The app has improved significantly and has been providing more help. It still has a few tweaks, but the staff has been present throughout the entire process.

Absolutely amazing! Super useful app and does exactly what I needed for partial payments. The support team is — fast, helpful, and super professional. They solved every request I had with clarity and speed. Honestly, it’s the full package. Highly recommended!

Fantastic app, Perfect for stores looking to take deposits or part payments. Supportive team really responsive and super helpful at getting things sorted, overall a really great app and a great team to work with, thank you so much!

Wow, just noticed someone else mentioned that their description is misleading regarding free plan available. that is very true, there is not free app available, I am removing app. and have asked them to edit their description and state that there is NO FREE PLAN. THIS IS FAKE!!!!!

This app has so many issues it is virtually unusable.