Deposit & Partial Payment Depo

Overall, the reviews for this Shopify app are strongly positive, with many merchants praising its usefulness for deposits, partial payments, pre-orders, and split-payment workflows. A recurring highlight is the quality of customer support: reviewers frequently mention fast replies, patient guidance, personalized help, and staff members who go out of their way to troubleshoot issues or make custom changes. Several users also say the app is easy to set up, straightforward to use, and effective at improving sales, reducing COD returns, and streamlining payment handling for their business. That said, there are some notable negative experiences. A few reviewers report serious bugs, slow loading, unreliable behavior, and issues with order processing or confirmation emails. Others complain about billing concerns, including unexpected charges, fees on manual orders, and dissatisfaction with the pricing model or revenue share. There are also complaints about misleading claims regarding a free plan and about support not resolving certain technical problems. In short, the app is valued for its core functionality and especially its support team, but some merchants are frustrated by pricing transparency and occasional stability issues.