DHL Express Commerce
Ship your Shopify orders with DHL Express
Rating
4.8
feedback
13
chart
#582
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
8%
-
Less than a month
54%
-
Less than a year
23%
-
More than a year
0%
Reviews Summary
The reviews for the DHL Express Commerce app are overwhelmingly positive, with users praising the excellent support and knowledgeable customer service provided by the team. Many users mentioned specific team members like Karim, Joe, Jack, and Hari who went above and beyond to assist with the setup and integration of the app with their Shopify store. The support team was described as great, knowledgeable, and always available to help, making the process of using the app much easier for the merchants. However, there were a few mentions of difficulties in reaching support or specific feature requests like the ability to attach personal invoices quickly.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 21, 2024
Hi all, the seems great, but it is not possible to reach any support! Where can you find support for DHL express ecommerce??
July 15, 2024
Had the privilege of being set up with Karim and I could not speak more highly of his knowledge base and level of customer service. His main focus is making sure the system runs as it should for the clients and to eliminate any ineffienices. Thank you Karim and team.
June 24, 2024
brilliant support - very knowledgable about every aspect of the platform - all issues resolved super fast.
May 30, 2024
Joe Darbon took myself and a colleague through the set and implementation of the DHL Express Commerce integration with our Shopify site today. He was very knowledgeable of the set up requirements, options and functionality of DHL's application. We are new to DHL and the app, but so far we are off to a good start.
May 29, 2024
Set up was talked through via Team Meet with the very helpful Joe. Managed to get it set up quickly and all my questions answered.
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