DHL Express Commerce
Ship your Shopify orders with DHL Express
Rating
4.8
feedback
14
chart
#616
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
7%
-
Less than a month
57%
-
Less than a year
29%
-
More than a year
0%
Reviews Summary
The reviews for the DHL Express Commerce app are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users mentioned specific team members like Joe, Karim, Jack, and Hari who were extremely helpful, knowledgeable, and efficient in resolving issues and guiding them through the setup process. The app was described as making the shipping process easier and more efficient for businesses, with users appreciating the quick response times and personalized assistance. However, there were a few mentions of difficulties in reaching support or specific feature requests like the ability to attach personal invoices.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 3, 2024
Simply amazing!! Wow Joe was very very helpful, patient and quick. All issues were resolved so efficiently I'm super grateful
Oct. 21, 2024
Hi all, the seems great, but it is not possible to reach any support! Where can you find support for DHL express ecommerce??
July 15, 2024
Had the privilege of being set up with Karim and I could not speak more highly of his knowledge base and level of customer service. His main focus is making sure the system runs as it should for the clients and to eliminate any ineffienices. Thank you Karim and team.
June 24, 2024
brilliant support - very knowledgable about every aspect of the platform - all issues resolved super fast.
May 30, 2024
Joe Darbon took myself and a colleague through the set and implementation of the DHL Express Commerce integration with our Shopify site today. He was very knowledgeable of the set up requirements, options and functionality of DHL's application. We are new to DHL and the app, but so far we are off to a good start.
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