DHL Express Commerce
Ship your Shopify orders with DHL Express
Rating
5.0
feedback
11
chart
#302
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
9%
-
Less than a month
45%
-
Less than a year
27%
-
More than a year
0%
Reviews Summary
The reviews for the DHL Express Commerce Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team. Many users mentioned specific team members like Joe, Jack, Joel, and Hari who were extremely helpful in guiding them through the setup process and addressing any questions or concerns. The app was described as easy to use and effective in streamlining the shipping process, allowing businesses to ship worldwide stress-free. However, some users mentioned a minor drawback of not having a quick way to attach personal invoices, suggesting it as an area for improvement. Overall, the app received high recommendations for its functionality and the exceptional support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 24, 2024
brilliant support - very knowledgable about every aspect of the platform - all issues resolved super fast.
May 30, 2024
Joe Darbon took myself and a colleague through the set and implementation of the DHL Express Commerce integration with our Shopify site today. He was very knowledgeable of the set up requirements, options and functionality of DHL's application. We are new to DHL and the app, but so far we are off to a good start.
May 29, 2024
Set up was talked through via Team Meet with the very helpful Joe. Managed to get it set up quickly and all my questions answered.
May 24, 2024
DHL Express Commerce is the best thing to happen to my business!! After speaking to somebody at Shopify, they said that I couldn’t use DHL Express Commerce on my basic account. After speaking to Jack (sales executive) at DHL he said this wasn’t the case and that they were be able to do this. The following day Jack put me in touch with a guy called Joel (technical team). He had a teams call with me and showed me everything on Shopify and how it is all links together. I can now ship worldwide and stress free. I would recommend DHL To any small business.
May 23, 2024
Dealt with Joe who assisted promptly with integration to Shopify store. Always there to assist and couldn't have done any more. Great service.
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