Pell Wall review for DHL Express (Official)
March 4, 2025
Impossible to install. Errors at every juncture - no support email or link to reach out, just error pages that say simply ‘there’s been an error’.
Hi Pell Wall Perfumes. We’re sorry to hear about the trouble you faced installing the DHL Express Commerce (DEC) app and the errors you encountered. It seems you were possibly trying to set it up on a phone, which might have contributed to the issue – our team is looking into this. We see you reached out to our support email too, and our UK team has been following up with you directly. If you haven’t connected yet, please check your inbox (or spam) for their response, or feel free to email us again ([email protected]). If you are still having issues with registering to DHL Express Commerce, please follow this link: https://dhlexpresscommerce.com/Account/DHLRegister.aspx and register with your existing DHL Account Number. You can then connect your store from inside the app, following the instructions on our support hub: https://support.dhlexpresscommerce.com/hc/en-gb/articles/360036286731-Set-up-Shopify-Integration. We’re here to get this sorted for you.