All reviews

Rating Breakdown

  • 5
    97% (752 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Nov. 20, 2024

Great app and easy to get started. Also very helpfull staff. :)

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Easy to set up and the support is very helpful!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Awesome app and developer. Best one out there

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Customer service is quick and responsive and very helpful haven't used it that long but so far so good.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Shoutout to Mateo and Leo for their top-tier support - they're super fast with their response times, quick with solutions, and even quicker with the jokes. Very pleasant experience so far and it's easy to see why this app is already so highly-rated. They've really thought of every feature. 10/10!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Great experience so far, helpful support team. I previously was using the free Shopify downloads app, but switched mostly due to it frequently failing to send files post purchase.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Good

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2024

Chatted with Theo this morning and I was very impressed. I'm not tech-savvy so he had to walk me through a few things and not once did he make me feel stupid. Theo was very patient, thorough, and kind. The issue was handled quickly and efficiently! Super happy that I chose this app. If I could give Theo a gazillion stars, I would! Thanks for your help. gta

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Excelente servicio!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Sofia a su m'aider et répondre à toutes mes questions. Parfait....

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

This app actually works when sending files to people and I can actually put it in my checkout page unlike the original shopify downloads app. Their support was pretty fast and helped me with what I needed. Definitely the best app for this right now.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Haben sofort geantwortet und waren sehr hilfreich. Danke :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Léo at BIG DD is great, very personable and helpful with new players to the eCommerce world. I like the simplicity and guided steps even as a techie. I look forwards to working with him and BIG DD going forwards. Thanks Stuart Prints to Frame

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Really good customer service, especially from Mateo. Would recommend to anyone adding a digital product to their store.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

The nicest dev ever, personally supporting you. Recommended!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Great app

Using app

2 days

Total reviews

5

Average rating

5.0