All reviews

Rating Breakdown

  • 5
    95% (700 ratings)
  • 4
    2% (14 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 83% (597)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2025

Excellent and quick customer service from Mateo and Anna. Definitely worth the paid plan!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

I've recently downloaded this app and needed assistance with some of the settings. The online chat service was beyond helpful with all of my questions! I highly recommend this app.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2025

Wonderful support - quick to respond and easy to follow along with. Thank you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

I tried another app before this one and BIG has turned out to be so much easier to use, with great customer service. My initial impression is a good one!

Using app

37 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

March 11, 2025

Very quick customer service

Store

tasmap

Using app

About 23 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

April 30, 2025

I'm overall very happy with this app. It was easy to set up, works perfectly, and fully meets my needs. I especially appreciate the ability to add a watermark to the PDFs sent to customers. The only minor improvement I’d suggest is adding multilingual support for the download interface, as it’s currently only available in English. Other than that, I highly recommend this app to any store selling digital files.

Store

Kandix

Using app

About 2 months

Total reviews

7

Average rating

4.7

5 / 5 Share

March 9, 2025

J'ai eu besoin d'aide sur l'application. Avec le chat on m'a répondu en moins de 2 minutes. Mon problème a été réglé en moins de 4. Je suis très satisfaite et la personne était très sympa. Je me sens soutenue et je peux avancer dans mon projet plus sereinement en sachant qu'il y a des personnes prêtes à aider.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

Using app

About 20 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

March 6, 2025

simple to use and helpful

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

Customer service is quick to respond, and setting up a product is straightforward. However, a bulk editing feature would be a valuable addition.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

Very good app, extremely user friendly!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2025

The app is great, works perfectly and does what it's supposed to, it's even free to start with and the support is great. I've had a question late at night twice and I've been helped within a few minutes each time. Rarely have I seen such good service!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2025

Very helpful and friendly... easy to use

Using app

38 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2025

Sofia was great, prompt and friendly! I found the email I needed. Thanks

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

This is a really easy app to use and the customer service is incredible!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

So far it feels like a much more advanced/tidy app than the one I had previously downloaded. Very happy!

Using app

About 6 hours

Total reviews

10

Average rating

4.6

5 / 5 Share

Feb. 25, 2025

muy amables, sirbve mucho el plugin y dan soporte 100%

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Easy to install and set-up for my needs and a very quick, friendly and helpful response from Mateo on the support team.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

Using app

About 1 hour

Total reviews

2

Average rating

5.0