All reviews

Rating Breakdown

  • 5
    96% (644 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 85% (562)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2024

No issues so far. Anna was very friendly and responsive and helped me verify my store quickly.

Store

LongRun

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

LOVING this app! Super user friendly and easy to use! I am a super new user to uploading digital products to my store and BIG Digital Downloads made it SOOOOOO easy to just get started! Highly recommend!

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

It was so nice to be able to use the chat feature and connect with someone who could immediately answer my questions. Sofia helped me and she was amazing! She went above and beyond to help make sure my questions were throughly answered.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

great app thank you for the founder to creat this app

Store

Bi Flex

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Excellent user experience and extra super friendly and fast customer support from Anna, much appreciated!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Any issues I have customer service have been excellent at resolving it quickly and efficiently!

Using app

2 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 21, 2024

great experience made everything easy for me

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

This is a great app if you're selling digital files on Shopify! And if you have any issues at all, they have a great support team to help!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Great app and easy to get started. Also very helpfull staff. :)

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Easy to set up and the support is very helpful!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Awesome app and developer. Best one out there

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Great experience so far, helpful support team. I previously was using the free Shopify downloads app, but switched mostly due to it frequently failing to send files post purchase.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Excelente servicio!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

This app actually works when sending files to people and I can actually put it in my checkout page unlike the original shopify downloads app. Their support was pretty fast and helped me with what I needed. Definitely the best app for this right now.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Using app

6 days

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Haben sofort geantwortet und waren sehr hilfreich. Danke :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Really good customer service, especially from Mateo. Would recommend to anyone adding a digital product to their store.

Using app

About 2 hours

Total reviews

4

Average rating

5.0