All reviews

Rating Breakdown

  • 5
    97% (736 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 84% (633)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2025

Customer service is amazing. App is fantastic.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2025

I tried another app but was too awkward to install, so I switched to BDD. Easy to install for a beginner like me. Great online chat support as well - so helpful and polite. :)

Store

Lambies

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Love chatting with REAL people!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

The best app for delivering digital products. We used it extensively over the last year. The customer support is also great. Reliable and fast.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2025

Very helpful and engaging support. So far the product does exactly what we need it to.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Customer support was easy to work with. The app works. Theo helped us set up a download button directly on our 'Thank you' page for a better instant download experience.

Store

SVOLTA

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

product: so far, so good, does its job service: excellent and nothing else. anna does her job (and even more than "shes paid for" i think) like no customer service worker ive been with so far (quite a few). shes very nice, not too boring, super competent and doesnt let me feel like our chat is a waste of time (which it honestly was from time to time because of my stpd questions :D). thanks a lot!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Fast customer support! Anna was extremely helpful in resolving my setup questions. I’ve tried most of the apps, and this one is exactly what I needed—intuitive and simple, just as it should be. It works perfectly for delivering my digital products. Highly recommend it to anyone looking for a reliable digital download solution!

Using app

10 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 2, 2025

Merci à Anna pour son aide précieuse !

Store

Netjer

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

Great Support. Thanks.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2024

Love it, it's doing amazing and is suitable for all my needs!, customer service chat are extremely helpful !, Thank you Theo !!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Having language resources that are old and no longer published, this is a great source to share information. The chat help was great and quick. Easily allows me to share files to community.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

SOFIA provided exceptional customer service, guiding me through the app download process effortlessly and ensuring everything worked perfectly. Her patience and expertise made the experience smooth and stress-free! In regard to the BIG Digital Downloads Products app, it is so convenient and easy to use, highly recommend for all other business owners out there.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Easy to use compare to many others apps...

Store

3pleone

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Amazing end easy

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Great. Responsive, supportive and reliable experience.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

I would highly recommend this app. I'm not the most tech savvy person but this app is really user friendly, quick to set up and I'm looking forward to adding more digital downloads to my shop!

Using app

About 22 hours

Total reviews

2

Average rating

5.0