Digital Downloads PDF file BIG

Just getting started with Big Digital and so far it's great. Very easy setup. We use "Nofraud" to screen our orders due to a super high rate of fraud. We had an issue with the integration between NoFraud and Big Digital and the developer responded very quickly, made a change to their app and it's all good. As a business we need developers that respond fast to tech support - we can't afford to wait days for responses and these guys top notch. Highly recommended!

very good chat support

Good app. Does what it says.

John helped me find a small bug on my order page and helped me fulfill the order to the customer's satisfaction.

Very quick responses to messages and everything works as it should!

THANK YOU THEO! You are awesome! You answered all my questions and was kind and caring and very helpful!

Just started using the app. So far it is working just as I need it to. Customer support is amazing! I had issues with the link on my customers account page and they stuck with me until it was resolved.

This app is great. We were able to set it up very quickly — literally in 2 minutes. We also had one question, and the support team responded immediately, clearly and precisely, without wasting our time. We’re very satisfied and will definitely continue using it in the future. -------------------------------- Adding a second review because I simply can't not do it. We had an issue caused by another app – and Milo from the team, who is incredibly kind, spent probably around two hours with us until he managed to find the error. It's unbelievable that this other app had messed things up so badly and caused us to lose orders. The support from BIG Digital Download is the best support we've ever had. I 100% recommend them!

Support is quick and amazing for sure. Its early usage but the product looks great so far. Will use more and update!

So far so good, that app looks really promising. I wish it had a few more customizations for email and branding, but its good enough to get started. Amazing idea and great integration with Shopify's new features. If this changes I'll update my review.

love it so far

Wunderbar!

Everything has worked great so far. It has been a simple, seamless migration from other digital download apps that have recently raised their prices. I highly recommend Big Digital Download. Their chat help is instantaneous and everything works great! Thank you Big Digital Download for making an affordable, digital store possible! THANK YOU!!

very easy to use

Thank you very much to Sofia for her help :)

Easy to use and great customer service

Anna was great - highly recommend

Fantastic app! Super easy to use, intuitive, packed with features and customization options. I'm honestly really impressed and completely satisfied. Huge shoutout to the customer support team—quick, helpful, and ready to solve any issue within seconds. Thank you so much for the amazing service! Kristyna

Einfach zu installieren und einzustellen, top Kundensupport!