BIG Digital Downloads Products
Sell digital product, PDF, license key and eBook with ease
Rating
5.0
feedback
672
chart
#409
All reviews
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May 29, 2024
Just made the switch from another digital download app thats no longer supported by Shopify. The process is seamless so far and Theo was instantly very helpful so I have high hopes for this one!
May 29, 2024
Hands down the best app for digital downloads. We sell sound libraries with a total size of over 30 GB and all works very smoothly. Besides the app itself, Leo from support quickly responds to any questions within the hour, definitely recommend this app if you are selling digital products.
May 28, 2024
Great experience so far! Thanks for your help Theo. Looking forward to working with this app for a long time. :-)
May 28, 2024
Theo was a great help with onboarding. Def don't have customer service like this on the internet these days. The reviews werent joking about the customer service. Theo was awesome!
May 28, 2024
I used the chat to Verify my store and spoke with THEO. Very easy to speak to and was no hassle at all!
May 23, 2024
The support guy was great! Answered all of my questions and they are able to support exactly what I am trying to do.
May 22, 2024
Working really well so far! Support was quick to help us with setting up the app. Keep up the good work :)
May 19, 2024
I recently downloaded the Big Digital Downloads and I like it so far. I had a few questions about my settings regarding a personalized email and Mateo helped me to resolve my issue quickly. He was very helpful in making sure I was all set before our session ended. Thank you!
May 18, 2024
The application runs incredibly smoothly, and the customer service is top-notch. Thanks to Theo's assistance, I was able to get my store verified in just a few minutes!
May 17, 2024
Mateo was excellent and was able to help me with all my questions, the app is super easy to use and great support and customer service! Highly recommend!
May 12, 2024
Amazing team running this company! Worked with me for over an hour on a Sunday even though I was still on the Free Plan! I had no hesitation upgrading when I realized I wasn't speaking with a bot and Leo was quick to offer his help, even when he didn't need to! Thank you! Love this service! I can't wait to see our businesses all grow!
March 25, 2025
Anna was very quick and helpful, and my issue was solved right away. Thanks!
May 9, 2024
Mateo was awesome! Really appreciate the help setting up the app. Among the apps I've tried so far for digital downloads, I like the interface on this one the best.
May 9, 2024
Overall, this app has worked great. I recently had a issue and used their chat help. Leo, their founder, was awesome in his patience in helping me resolve this small issue. Definitely an app with excellent customer service!!