BIG Digital Downloads Products
Sell digital product, PDF, license key and eBook with ease
Rating
5.0
feedback
782
chart
#377
All reviews
Rating Breakdown
Aug. 18, 2023
Leo quickly replied and answered my questions. The downloads work fast and instant. The setup was easy and straightforward. Try it out!
Aug. 17, 2023
Questa applicazione è davvero fantastica, perfetta per la gestione di file molto grandi. La configurazione è davvero semplice. Sono molto molto soddisfatto
Aug. 17, 2023
App is really easy to use, and once its all set up there is nothing more for me to do - fulfilment is easy and quick. Support is almost immediate and always friendly.
Aug. 12, 2023
So far so good :D We plan to use them very long term and customer support helped us resolve our issue with ease.
Aug. 12, 2023
Good support which guided me to end up in the right place. If you wan't to sell e-books it's perfect. Just remember that you need a paying option to sell an unlimited number of books.
Aug. 7, 2023
Thank you very much for the fantastic app, which allows us to easily assign digital files to our products and send them to our customers fully automatically. The app is easy to install and immediately usable without much training time. The user interface is intuitive and easy to use. The layout can also be adapted to the Corporate Design of our store. Excellent also the possibility to analyze the sales and downloads of the individual digital products. The upload speed also leaves nothing to be desired. Overall, I am absolutely satisfied with the app and would recommend it without reservation. However, we did need support at one point. They responded immediately and resolved our issue to our utmost satisfaction. Therefore, 5 stars with pleasure!
July 31, 2023
I've only used this app for a short time, but at the first sign of any issue, contacted the owner, who was SUPER helpful and nice. He got my issue resolved within a couple minutes. Definitely some of the best customer service I've received, especially for someone who, like me, is running things all on their own! Keep it up!
July 27, 2023
I am not the most tech savvy person in the world but this app is very easy to use and understand. I was a little confused when it came to entering the code into my template and Leo was great and very patient with me. Excellent customer service and an really great app. I am a customer for life!
July 21, 2023
Experience a seamless user experience with this easy-to-navigate app, backed by fast and responsive support services!
July 17, 2023
Buena app, pero con las últimas actualizaciones dejo de funcionar, tal vez incompatibilidad con el tema de nuestra tienda o shopify en general. Por otra parte, falta: versión mobile ya que no es funcional con shopify app, que se puedan borrar productos digitales porque solamente puedes cambiarlos pero no eliminarlos, que el mailing se pueda mandar una vez pagada la compra y no en proceso de pago ya que hay problemas de entrega (mas con las licence Key), traducción al Español.
Muchas gracias por su opinión. ¿Tiene un momento para enviarme un correo electrónico a [email protected]? He estado intentando ponerme en contacto contigo pero hasta ahora no lo he conseguido jaja "pero con las últimas actualizaciones dejo de funcionar": Estoy 100% disponible para solucionar cualquier problema. Te he enviado un email, ¿puedes responderme para que pueda solucionar lo que no funcione? <3 "que se puedan borrar productos digitales": Añadí esta función hace unas 2 semanas. Puedo enviarte una captura de pantalla de dónde encontrarla si quieres :) "que el mailing se pueda mandar una vez pagada la compra" en mi opinión esto ya es posible en la app pero es posible que no nos entendamos en este punto
July 11, 2023
App has one of the best interfaces of all digital product apps and everything works smooth. Sadly I wasn't able to use the app because I need very specific functions, but Leo was even kind enough to help me out even though I'm not even going to use his app, and the response time was incredibly fast too. 11/10 would recommend to anyone
July 1, 2023
This app streamlined my digital hustle on Shopify. There's still room for improvement but Leo seems to be a founder that wants to make things perfect so if you're reading this review, you can download it and won't be disappointed
June 28, 2023
Customer Service answered to me within 30 seconds and I was sure he was a bot haha. Mad props to this game-changing app! Made my digital biz on Shopify pop off big time.
Store
My Store
Using app
4 months
June 27, 2023
Exactly what I need and easy to use. Leo is friendly, professional, and prompt. I would recommend this app for any business that does digital downloads.
June 23, 2023
In my quest to optimize digital sales on Shopify, I have journeyed through countless apps. However, none have matched the efficiency and functionality of BIG digital download. Its user-friendly design, packed with features like auto-delivery and customizable links, is unparalleled. Leo, the founder, has set an incredible customer service standard. After navigating the Shopify app landscape, I can confidently recommend this app as the premier choice.
June 23, 2023
Beyond the functionality, there's Leo. His outstanding dedication to customer service ensures a smooth and reliable experience for all users. With Leo at the helm, the service is as exceptional as the app itself. I highly recommend BIG Digital Downloads for your digital sales needs.
June 22, 2023
I can't say enough good things about my experience with this app. It is very user friendly and easy to setup. Leo has been incredibly helpful with my help requests - always responding within minutes of me starting a chat on the chatbot. We had quite a complicated use case, and he's gone out of his way to help us come to a solution that works. They know the bounds of Shopify and are extremely knowledgeable in what they do. 100% recommend
June 19, 2023
they have great service, fast customer service and they are very friendly. I would highly recommend them
June 15, 2023
Die App ist sehr übersichtlich. Ich konnte innerhalb weniger Minuten mein erstes digitales Produkt erstellen und verknüpfen. Die Integration mit dem Checkout und Mail hat sofort geklappt. Die Anpassungen in Deutsch waren schnell erledigt. Der kostenlose Plan ist fair mit 3 Produkten etc. Damit kann man erstmal entspannt testen, ob Kunden kaufen. Das Beste ist der Support von Leo, dem Entwickler. Er hat mir bereits zweimal schnell geholfen. Das ist ein exzellenter Service.
June 15, 2023
Great experience! Leo is always on top of it and quick to help where needed. Well worth it! Perfect for my store.