All reviews

Rating Breakdown

  • 5
    97% (752 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Oct. 25, 2024

So far is great!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Works flawlessly with my store and customer service is quick and helpful!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Great service!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

really easy to use - Theo was really helpful on the chat when I needed to ask a question. really recommend!!

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

As a newcomer to selling digital downloads, I reached out to BIG Digital for help setting up my first product on Shopify. Leo, the founder, was incredibly personable and delivered outstanding customer service! I highly recommend BIG Digital for all your digital product needs—whether you're just starting out or looking to grow.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Mateo was very helpful and handled all of my needs

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Theo from customer support was very helpful, thank you for everything!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

it's amazing. I learned how to make a digital product in less than 10 minutes. Theo from digital products was amazing. He helped me really fast to verify my store, and he is very very sweet.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

great and helpful

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Very easy to understand, that makes the whole process easier. A great app if yyou want to sell digital products. Enjoy!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Really easy to use and customer service (Leo) is quick to respond

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

The response time and help on this app is unbelievable. I live in australia and within a few minutes I was talking to Leo. He was switched on and helped me set up the email test, as well as getting the download on the purchasing page. Excellent product, excellent service.

Store

MechSN

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Such an amazing app, it offers all important features. Easy to use communication templates to send to customers. And great customer service. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

good customer service

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Very responsive, even on a Sunday! Mateo helped me through site verification and eliminating the Big Digital watermark.

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Great!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Fantastica app, mi sta aiutando a gestire i prodotti digitali del mio store.

Using app

8 days

Total reviews

1

Average rating

5.0