Commercium : Sell MultiChannel
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Update! If you leave a bad review, the management team will send you a threatening email, as if leaving a negative review violates their policy, which proves they actively manipulate their reviews. The level of aggression to get you to talk over the phone just to integrate their app is incredible, and honestly, it's not surprising. They repeatedly urge you to speak with a representative over the phone before attempting to resolve issues through chat support. Support is slow and seems designed to frustrate you, pushing you toward a call with them. Avoid this app; it feels like a call center nightmare.
Thank you for updating your review. We respect every customer's right to leave honest feedback, whether positive or negative, and we have never asked customers to remove genuine reviews simply because they are unfavorable. The reason we contacted you privately was because your review contained a specific factual allegation that our team repeatedly attempted to upsell you instead of providing support. After reviewing our communication records, we could not find evidence supporting that allegation. Our emails requested technical onboarding and configuration calls intended to help you complete your integration and resolve the issues you reported. At no point did we request a sales call or attempt to sell you additional services. We therefore asked whether you could provide any communication supporting that claim or, if not, consider amending that specific statement. We believe it is reasonable for any business to seek correction of factual inaccuracies while fully respecting a customer's right to express their opinions and experiences. Our support team remains committed to helping customers through both chat and scheduled technical calls. Many integration issues can be resolved more efficiently in a live session, which is why we often offer that option. Customers are never required to purchase additional services to receive technical support. We remain disappointed that your experience did not meet your expectations and sincerely wish you and your business every success.
I'm not a very technical person, but the Commerium team helped us set everything up and understood exactly what we needed. They are a great team to work with
Thank you for your kind feedback! We're delighted we could make the setup process simple and support you every step of the way. We truly appreciate your trust and look forward to helping you continue to grow!
Awesome app, and great service!!
Thank you for your wonderful feedback! We're delighted you're enjoying Commercium and our support. We truly appreciate your trust and look forward to continuing to serve you!
Great experience with set up excited to get everything done.
Thank you for your kind feedback! We're glad your setup experience has been a great one. We look forward to supporting you as you get everything up and running!
I'm so impressed with the service. They've been extremely responsive, They have support for all the marketplaces so if you need help with ebay there's someone to talk to. Good support is everything and they nailed it.
Thank you for your amazing feedback! We're delighted to hear our team could provide the support you needed. Your kind words motivate us to keep delivering the best possible service!
Really happy with DisConnect so far. It’s made managing our Discogs and Shopify inventory way easier and has saved us a lot of time from having to manually update listings. Everything stays synced pretty smoothly, which is a huge help when selling across multiple platforms. The support team has also been great anytime we’ve needed help or had questions. Definitely worth checking out
Thank you for your wonderful feedback! We're delighted to hear DisConnect is making it easier to manage your Discogs and Shopify inventory while saving you valuable time. We truly appreciate your trust and recommendation, and we're always here to support your success!
Commercium by Constacloud Great Team to Work With! I really pushed them with a tight deadline and they came through! Well Done!
Thank you for your fantastic feedback! We're glad we could meet your deadline and deliver the support you needed. We truly appreciate your trust and look forward to working with you again!
Kogan Integration with Shopify - The amount of support we received and the communication was amazing. They kept us in loop at every step. They fixed all errors and always went above and beyond. Well done team and keep up the good work.
Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our team. Your appreciation means a lot to us, and we look forward to continuing to support your success!
The team at Commercium has been outstanding to work with. They are incredibly responsive, professional, and highly skilled at solving more complex integration challenges. Because we operate multiple stores and marketplaces, our setup involves complicated mapping across several channels, and their team has been extremely patient and effective in helping us work through every detail. Special thanks to Debashis, Sneha, Tehziba, and the rest of their hardworking team for their excellent support and commitment.
Thank you Chic Teak for your kind words and thoughtful feedback! We're thrilled to hear that our team could support your complex multi-store and marketplace setup. Your appreciation means a lot to us, and we'll be sure to share your kind words with Debashis, Sneha, Tehziba, and the entire team. We're grateful for your trust and look forward to continuing to support your success!
Mahima was patient as she helped me install. I think this app is going to really help our business. We are looking forward to working with them.
Thank you The Record Loft ATL for your kind feedback! We're so glad Mahima could make your setup experience smooth and enjoyable. We truly appreciate your trust and look forward to supporting your business every step of the way!
Have just set up within the past couple of days. The experience has been incredible, easy to setup and intuitive. For anything I needed help with the customer service has been outstanding and very quick. Thanks
Thank you for your kind feedback! We're so glad your setup experience has been smooth and that our team could provide quick, reliable support. We truly appreciate your trust and look forward to supporting you as you grow!
Looks solid and is affordable
Thank you for your feedback! We're glad to hear you find Commercium reliable and affordable. We appreciate your support and look forward to helping your business grow!
Great service and great people, very easy to work with! My discogs to shopify connection is working great!
Thank you for your wonderful feedback! We're thrilled to hear your Discogs–Shopify integration is working smoothly. We truly appreciate your trust and look forward to supporting your continued success!
Great app and support team. It really helps us maintain our inventory and sync our store across different platforms.
Thank you for your wonderful feedback! We're delighted to hear Commercium is helping you manage your inventory and keep your stores in sync. We truly appreciate your trust and look forward to continuing to support your business!
The app advertises that it connects Mercari to shopify store and it does not. This integration is difficult to find so I was ecstatic when I found it. I could not find Mercari in their list of available sales channels to connect. I then contacted support and was told that the integration was in beta testing and was asked if I would like to test it. So I did. After giving them access to both my shopify store and mercari account I was told it would take a couple days for them to set up and they would keep me updated. After 2 weeks of not hearing anything, I sent a message asking for an update (i'm not real fond of giving access to my accounts in the first place). I was told the integration was still being developed and would not be available for a while. I do not agree with asking for access to my accounts if you know you don't have a finished product. This is not a good business practice. I will not be using them for any integration and would recommend that others consider other options as well
Hi, Thank you for sharing your feedback, and we apologize for the confusion and poor experience. We would like to clarify that the Mercari integration was not advertised without any existing work behind it. We previously had a working Mercari integration, but due to recent changes in Mercari’s policies/API, the existing connection stopped functioning as expected. Our team was actively working with Mercari to find a solution and restore the integration. When you contacted us, we believed the required updates could be completed and offered beta access to validate the updated connection. Unfortunately, due to dependencies and delays outside our control, we were unable to complete the update within the expected timeframe. We also understand your concern about providing account access. Access was requested only for integration testing and troubleshooting purposes, never with any other intention. However, we agree that we should have communicated the status and delays more proactively instead of leaving you waiting for an update. We appreciate your feedback and will use this experience to improve how we communicate beta availability and integration timelines going forward.
Commercium by Constacloud is a great integration saving a lot of time once set up. Set up is quite simple and offers different ways to map products to your secondary channel which provides flexibility on what items you want to sync. Currently using it with OnBuy and eBay and would be looking to add Amazon as a third Channel in the future. Additionally, looks like once setup settings do no require to be looked at again as new products are synced automatically if they match the criteria present. In addition, support is almost instant and professional, been supported every step of the way and any issues are addressed quickly.
Thank you for your detailed feedback! We're delighted to hear Commercium is saving you time and that our team has been there to support you throughout your journey. We truly appreciate your trust and look forward to supporting your expansion to even more marketplaces!
Amazing product works really well I use this for Temu, the range and Mirakl and it's exceed expectations and works automatically saving hours Equally the customer service is top tier! 10/10
Thank you for your fantastic feedback! We're thrilled to hear Commercium is saving you hours through automation across Temu, The Range, and Mirakl. Your kind words about our support team mean the world to us, we truly appreciate your trust!
Very helpful team. Really good dedicated, professional and knowledgeable customer service (with live chats, whatsapp support). We use an ominchannel marketplace strategy in the UK such as Etsy, Ebay and others. Any issue is dealt with straight away - it is almost as if we have our own IT team. Thanks team!
Thank you so much for your wonderful feedback! We’re glad to hear that our team has been providing dedicated, professional, and knowledgeable support across live chat and WhatsApp. It’s great to know that we’ve been able to quickly resolve issues and make managing your omnichannel marketplace strategy across Etsy, eBay, and other platforms easier. We truly appreciate your trust and kind words!
The Constacloud Team have been absolutely amazing. They supported us every step of the way in setting up the integration of our Shopify store, helping us streamline and manage our inventory seamlessly across online marketplaces. They are extremely knowledgeable, quick to respond, and highly professional throughout the entire process. Everything was explained clearly, and any issues were resolved efficiently. We couldn’t have asked for better support and would highly recommend them to anyone looking to scale and automate their marketplace operations.
Thank you for your incredible feedback! We're thrilled to hear our team could support you every step of the way. Your trust and recommendation mean a lot to us, and we look forward to continuing to help you grow and automate your marketplace operations!
One of my Top Apps on my Shopify store. It connects Trendyol to my Shopify store seamlessly managing inventory, product creation and orders. More importantly the customer service was top notch, responding to my many questions quickly. Can't wait to now get them to implement Noon for us.
Thank you for your amazing feedback! We're delighted to hear Commercium has become one of your top Shopify apps. We truly appreciate your trust and look forward to helping you expand with your Noon integration!
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