Discount Ninja Promo Engine
Discount Ninja - A powerful promotion engine for Shopify
Rating
4.4
feedback
242
chart
#1,695
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
2%
-
Less than a month
21%
-
Less than a year
48%
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More than a year
27%
Reviews Summary
Discount Ninja is highly praised for its robust features and excellent customer support. Users appreciate the ability to create complex promotions and the responsiveness of the support team. The app is described as a game-changer and invaluable for running promotions effectively. However, some users mention challenges with the initial setup and a learning curve. Issues with certain promotions not working as expected and delays in support response are also highlighted. Despite these drawbacks, Discount Ninja is recommended for its versatility and helpful features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 4, 2024
Just started using the app and am impressed. The support is top notch which is priceless. We have so many more promotion options with which to engage our customers. I love the automation and ease once the promotion is set up. Look forward to learning and applying more!
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the Discount Ninja app and finding our support helpful. It’s great to know that the automation and promotion options are making a difference for you. We're excited to continue helping you grow 📈 and can't wait to see how you explore and apply more features. If you ever need assistance or have any questions, we're always here to help!
Nov. 4, 2024
We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.
Oct. 10, 2024
Overall, this is nice app with a lot of functionality. There's a little more to the initial setup than I thought, and a small learning curve once you get in there, but not too bad. Support has been good about getting back to me pretty quickly. I wish they had a bundled item feature, but they say it's coming. Also, the free shipping for spending $X option didn't work properly when I excluded certain hazmat products from applying. Their support team was going to look into that, and I have yet to hear anything. That was probably 2 weeks ago now.
Thank you so much for the amazing feedback! The free shipping issue has been resolved mid October! 🙌 We're grateful for your patience and excited to continue helping you grow with Discount Ninja!
Oct. 8, 2024
We've been working with Discount Ninja for a few months now and have found the promo engine very intuitive, a lot of the features are super straight forward to configure and easy to manage too. Would highly recommend
Wow, thank you for such an incredible review! 🌟 We're excited to hear you're finding the promo engine easy to use 💪
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