Discount Ninja Promo Engine
Personalized Promotion Platform. Special Offers & Secret Deals
Rating
4.4
feedback
178
chart
#1,600
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
8%
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Less than a month
29%
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Less than a year
40%
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More than a year
20%
Reviews Summary
Discount Ninja is highly praised for its powerful features in creating promotions and discounts, as well as for its exceptional customer support. Users appreciate the app's flexibility, advanced promotion logic, and the ability to handle complex campaigns. The support team, particularly highlighted members like Jaypee, Dennis, Manuel, and Marcus, is commended for being knowledgeable, responsive, and helpful in resolving issues quickly. However, some users have mentioned challenges with the initial setup, slow support responses during peak times, and difficulties in understanding certain promo features. Despite these drawbacks, Discount Ninja remains a recommended choice for brands seeking comprehensive discounting solutions and top-notch customer service.
Highlights
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All reviews
Nov. 28, 2025
App that offers many options for creating promotions, combining discounts, etc. Very good and always available support.
Nov. 23, 2025
We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns. I also want to highlight Jaypee from their support team - incredibly professional, knowledgeable, and consistently helpful. Every time we needed assistance, Jaypee provided fast, clear, and expert guidance that made a real difference. Outstanding customer service. Highly recommended for any brand looking for advanced promotion capabilities and exceptional support.
Thank you so much for the amazing review! We’re thrilled to hear that Discount Ninja has been a strong fit for your high-volume setup, that’s exactly what we aim for. And a huge shout-out from our side to Jaypee as well! We’re lucky to have him, and it means a lot to know his support made a difference for your team. We truly appreciate you taking the time to share this!
Nov. 22, 2025
Wonderful app and great customer service!
Thank you for the kind words! We’re really happy to hear you’re enjoying the app and our support. 😊
Nov. 20, 2025
Dennis helped me to set-up everything up for our combination discounts, very helpful and responsive. Everything seems to be working perfectly, thank you Dennis!
Thank you for taking the time to share this! Great to hear everything is running smoothly with your combination discounts. Dennis will be thrilled to hear your feedback. He puts a lot of care into making sure merchants get set up the right way!
Nov. 19, 2025
Great customer service, they always make sure your issue is resolved and in a timely manner. This app allows for promotions other apps do not support. 100% recommend.
Thank you for the wonderful review! We’re really glad to hear that Discount Ninja has been able to cover the promotion types you need. Our support team will be happy to hear your comments. They work hard to make sure every issue is resolved quickly and thoroughly. Thanks again for recommending us!
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