Discount Ninja Promo Engine
Personalized Promotion Platform. Special Offers & Secret Deals
Rating
4.5
feedback
178
chart
#1,353
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
8%
-
Less than a month
29%
-
Less than a year
40%
-
More than a year
20%
Reviews Summary
Discount Ninja is highly praised for its powerful features, flexibility, and exceptional customer support. Users appreciate the ability to create complex promotions and the ease of integration with Shopify. The support team, particularly individuals like Jaypee and Manuel, is highlighted for being knowledgeable, responsive, and helpful. Positive themes include the app's functionality, customer service, and the value it provides for the cost. However, some users have mentioned challenges with initial setup, slow support responses during peak times, and issues with theme updates affecting the app's performance. Despite these drawbacks, Discount Ninja remains a popular choice for ecommerce merchants seeking advanced promotion capabilities and reliable support.
Highlights
Review RSS Feed
All reviews
Jan. 25, 2026
Manuel and Jaypee were absolutely amazing! For the small amount of money a month this app costs me, I am blown away by the collaboration and partnership DN invests in its customers. Thanks so much for all the help!
Nov. 28, 2025
App that offers many options for creating promotions, combining discounts, etc. Very good and always available support.
Nov. 23, 2025
We’ve been using Discount Ninja for a while now and the experience has been excellent. The app is powerful, flexible, and truly enables complex promotion logic that other apps simply can’t handle. It integrates smoothly with our Shopify setup and has been a reliable solution for our high-volume campaigns. I also want to highlight Jaypee from their support team - incredibly professional, knowledgeable, and consistently helpful. Every time we needed assistance, Jaypee provided fast, clear, and expert guidance that made a real difference. Outstanding customer service. Highly recommended for any brand looking for advanced promotion capabilities and exceptional support.
Thank you so much for the amazing review! We’re thrilled to hear that Discount Ninja has been a strong fit for your high-volume setup, that’s exactly what we aim for. And a huge shout-out from our side to Jaypee as well! We’re lucky to have him, and it means a lot to know his support made a difference for your team. We truly appreciate you taking the time to share this!
Nov. 22, 2025
Wonderful app and great customer service!
Thank you for the kind words! We’re really happy to hear you’re enjoying the app and our support. 😊
Nov. 20, 2025
Dennis helped me to set-up everything up for our combination discounts, very helpful and responsive. Everything seems to be working perfectly, thank you Dennis!
Thank you for taking the time to share this! Great to hear everything is running smoothly with your combination discounts. Dennis will be thrilled to hear your feedback. He puts a lot of care into making sure merchants get set up the right way!
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