Discount Ninja Promo Engine
Discount Ninja - A powerful promotion engine for Shopify
Rating
4.4
feedback
241
chart
#1,455
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
2%
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Less than a month
21%
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Less than a year
48%
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More than a year
27%
Reviews Summary
The Discount Ninja app has received mostly positive reviews from users. Many appreciate the app's functionality and the ease of configuring various promotions. The support team is highlighted as responsive and helpful, with users mentioning quick responses to inquiries and efficient issue resolution. Users also praise the app for its ability to handle complex discount setups and the promptness of the customer service team. However, some users have mentioned challenges with the initial setup process, a learning curve, and occasional glitches in the interface. There are also concerns about certain features not working as expected, such as the bundled item feature and free shipping options. Overall, Discount Ninja is recommended for its comprehensive promotion capabilities and strong customer support.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 4, 2024
Just started using the app and am impressed. The support is top notch which is priceless. We have so many more promotion options with which to engage our customers. I love the automation and ease once the promotion is set up. Look forward to learning and applying more!
Nov. 4, 2024
We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.
Oct. 10, 2024
Overall, this is nice app with a lot of functionality. There's a little more to the initial setup than I thought, and a small learning curve once you get in there, but not too bad. Support has been good about getting back to me pretty quickly. I wish they had a bundled item feature, but they say it's coming. Also, the free shipping for spending $X option didn't work properly when I excluded certain hazmat products from applying. Their support team was going to look into that, and I have yet to hear anything. That was probably 2 weeks ago now.
Oct. 8, 2024
We've been working with Discount Ninja for a few months now and have found the promo engine very intuitive, a lot of the features are super straight forward to configure and easy to manage too. Would highly recommend
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