Dcode ‑ Discount codes in Cart
Discount box on the cart page shopify store
Rating
4.3
feedback
218
chart
#1,044
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
25%
-
Less than a year
55%
-
More than a year
17%
Reviews Summary
The reviews for this Shopify app are quite polarized, with a mix of positive and negative feedback. On the positive side, many users appreciate the app's functionality in adding a discount code field to the cart page and its ability to help increase conversions. The customer support team is highlighted for being responsive, helpful, and willing to customize the app to match the store's theme. However, on the negative side, there are consistent complaints about the app randomly stopping working, causing issues with discount code recognition, and lack of support responsiveness. Some users have experienced significant business impact due to the app's malfunction.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 16, 2023
The app doesn't seems to work properly, it doesn't recognize active discounts as valid. After I contacted support team about the issue, they replied me at least one time asking me disc. codes for testing purposes then they disappeared, leaving me without any further answer. A bit unreliable,I don't recommend it.
Feb. 6, 2023
It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.
Oct. 28, 2022
1. The app does not work and its damaging my business 2. I raised the issue twice but have had no customer support 3. In summary this is a terrible app with even worse customer service.
Oct. 27, 2022
After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again
Oct. 10, 2022
Customers constantly complained that the discount code box gets stuck in an endless loading loop and never actually applies the code. Reached out multiple times with no resolution. Decided to try a different app that seems to have all good reviews. Such a shame as this app looked great and was easy to install but again was not reliable for us at all.
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