Dcode ‑ Discount codes in Cart
Allow customers to enter discount codes before checkout
Rating
4.3
feedback
99
chart
#6,613
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
53%
-
Less than a year
29%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include the app's ability to help increase conversions, the great customer service provided by the support team, and the ease of installation and customization. Users appreciated the quick responses and assistance in setting up the app to match their store's design. However, negative feedback focused on issues such as the app randomly stopping working, lack of response from the support team, and problems with discount codes not applying correctly, leading to customer dissatisfaction and lost sales. Some users mentioned having to uninstall and reinstall the app multiple times to keep it working.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2023
It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.
Oct. 27, 2022
After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again
Oct. 10, 2022
Customers constantly complained that the discount code box gets stuck in an endless loading loop and never actually applies the code. Reached out multiple times with no resolution. Decided to try a different app that seems to have all good reviews. Such a shame as this app looked great and was easy to install but again was not reliable for us at all.
June 30, 2022
Does not work so far. requested handmade design 2 times within the past 4 weeks - no answer so far.
April 21, 2022
Great app, it does what it says and im sure it will help to convert more. The support is great and helped me to install it so it looks good on the site!
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