Dcode ‑ Discount codes in Cart
Allow customers to enter discount codes before checkout
Rating
4.3
feedback
99
chart
#5,326
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
53%
-
Less than a year
29%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify app are quite mixed, with a significant number of 1-star and 5-star ratings. One common theme in the negative reviews is the app's unreliability, with customers reporting that it stops working randomly, causing issues with discount codes and customer experience. Support responsiveness is also a recurring problem, with many users expressing frustration over the lack of communication and assistance from the app's support team. On the positive side, users who gave 5-star ratings praised the app for its functionality, ease of use, and the helpfulness of the support team in customizing the app to fit their store's theme and needs.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2023
It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.
Oct. 27, 2022
After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again
Oct. 10, 2022
Customers constantly complained that the discount code box gets stuck in an endless loading loop and never actually applies the code. Reached out multiple times with no resolution. Decided to try a different app that seems to have all good reviews. Such a shame as this app looked great and was easy to install but again was not reliable for us at all.
June 30, 2022
Does not work so far. requested handmade design 2 times within the past 4 weeks - no answer so far.
April 21, 2022
Great app, it does what it says and im sure it will help to convert more. The support is great and helped me to install it so it looks good on the site!
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