Dcode ‑ Discount codes in Cart
How to add a discount box on the cart page...
Rating
4.3
feedback
102
chart
#7,065
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
11%
-
Less than a month
52%
-
Less than a year
29%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, many users appreciate the functionality of the app in adding a discount code field to the cart page, which helps in increasing conversions. The customer support team, particularly Ashrit, is praised for being responsive, helpful, and quick in assisting with installations and customizations. Users also like the ease of use and customization options provided by the app. However, on the negative side, there are recurring complaints about the app randomly stopping working, causing issues with discount code application, and lack of responsiveness from the support team. Some users have faced challenges with communication, unresolved issues, and poor support responses, leading to frustration and ultimately uninstalling the app.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2023
It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.
Oct. 27, 2022
After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again
Oct. 10, 2022
Customers constantly complained that the discount code box gets stuck in an endless loading loop and never actually applies the code. Reached out multiple times with no resolution. Decided to try a different app that seems to have all good reviews. Such a shame as this app looked great and was easy to install but again was not reliable for us at all.
June 30, 2022
Does not work so far. requested handmade design 2 times within the past 4 weeks - no answer so far.
April 21, 2022
Great app, it does what it says and im sure it will help to convert more. The support is great and helped me to install it so it looks good on the site!
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