Dcode ‑ Discount codes in Cart
Allow customers to enter discount codes before checkout
Rating
4.3
feedback
98
chart
#6,728
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
10%
-
Less than a month
53%
-
Less than a year
30%
-
More than a year
5%
Reviews Summary
The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the functionality of the app in adding a discount code field to the cart page, which helps in increasing conversions. The customer support team is praised for being responsive and helpful, with some users mentioning quick responses and assistance in customizing the app to match their store's theme. However, on the negative side, there are complaints about the app randomly stopping working, causing issues with discount code application, and lack of communication from the support team. Some users mentioned having to repeatedly uninstall and reinstall the app to make it work. Overall, while the app provides a useful feature for ecommerce stores, there are concerns about its reliability and support.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2023
It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.
Oct. 27, 2022
After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again
Oct. 10, 2022
Customers constantly complained that the discount code box gets stuck in an endless loading loop and never actually applies the code. Reached out multiple times with no resolution. Decided to try a different app that seems to have all good reviews. Such a shame as this app looked great and was easy to install but again was not reliable for us at all.
June 30, 2022
Does not work so far. requested handmade design 2 times within the past 4 weeks - no answer so far.
April 21, 2022
Great app, it does what it says and im sure it will help to convert more. The support is great and helped me to install it so it looks good on the site!
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