Dcode ‑ Discount codes in Cart for Shopify

Dcode ‑ Discount codes in Cart

Allow customers to enter discount codes before checkout
Rating
4.4
Feedback
97
Reviews
Chart
#4,323
Shopify

All reviews

1 / 5 Share
Feb. 6, 2023

It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.

Store Using app Total reviews Average rating
frontierenaturalmeats Over 1 year 5 4.2
1 / 5 Share
Oct. 27, 2022

After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again

Store Using app Total reviews Average rating
Prochocs About 2 years 2 3.0
1 / 5 Share
Oct. 10, 2022

Customers constantly complained that the discount code box gets stuck in an endless loading loop and never actually applies the code. Reached out multiple times with no resolution. Decided to try a different app that seems to have all good reviews. Such a shame as this app looked great and was easy to install but again was not reliable for us at all.

Store Using app Total reviews Average rating
Magic Candle Company About 1 month 10 3.7
1 / 5 Share
June 30, 2022

Does not work so far. requested handmade design 2 times within the past 4 weeks - no answer so far.

Store Using app Total reviews Average rating
fyss About 2 months 1 1.0
5 / 5 Share
April 21, 2022

Great app, it does what it says and im sure it will help to convert more. The support is great and helped me to install it so it looks good on the site!

Store Using app Total reviews Average rating
Meloqdevices 14 days 5 5.0
5 / 5 Share
April 11, 2022

Absolutely a great app! They have already created for me twice a customized design for the shopping cart page. Definitely worth it and they are really great.

Store Using app Total reviews Average rating
PyroProducts About 2 months 8 3.8
1 / 5 Share
March 16, 2022

This app used to work fine, but as some others reviews here say, one day it just stopped working. All our active and advertised discount codes suddenly started appearing as "invalid" in the cart, despite working in checkout. Obviously it affected our conversion on that day and we had loads of customers contacting us. The app support is non-existent. Same as below - we had NO REPLY IN DAYS! Deleting the app now and going with an alternative.

Store Using app Total reviews Average rating
Lullalove UK 7 months 5 4.2
Developer Reply

I'm very sorry you had a bad experience. Unfortunately I can't find your support ticket in our system, but since you were not satisfied with our service, I would like to refund you your app charges. Please send me an email to [email protected]. The issue you experienced with the app is now fixed and there are measures in place to prevent the app from failing in the future. If you're willing to give it another try, I'd be happy to personally assist you to make sure everything is working correctly.

5 / 5 Share
March 15, 2022

I had specific requirements regarding snippet placement. App consultant helped me in that really quick! Fast and helpful support! Recommend!

Store Using app Total reviews Average rating
Buttercloth About 22 hours 13 5.0
1 / 5 Share
March 2, 2022

Stopped Working a week ago... No reply from the support. Sadly, this needs to be uninstalled after a good run!

Store Using app Total reviews Average rating
Zeitgeist Recycling Studio About 1 year 4 3.5
Developer Reply

I'm sorry that you had a bad experience. The app stopped working for your store due to the phased rollout of the new Shopify Checkout. Our app is now compatible with the new Checkout version and and there are security measures in place to prevent the app from failing in case of an incompatible update in the future. I'm happy to personally assist you set up the app again if you're willing to give it another try and refund you the last three months of app fees.

5 / 5 Share
Feb. 24, 2022

Amazing service and given me support much much more the expected, thanks Ashrit for you help, I will be looking forward working on future projects.

Store Using app Total reviews Average rating
Vapeslough Almost 2 years 5 5.0
Developer Reply

Thank you, looking forward to working with you in the future!

1 / 5 Share
Feb. 17, 2022

Poor service. The app has stopped working for last 5 days and there is no reply from the support team. Eventually had to uninstall the app.

Store Using app Total reviews Average rating
MonViso Water Store About 1 year 3 3.7
Developer Reply

I'm sorry that you had a bad experience. The app stopped working for your store due to the phased rollout of the new Shopify Checkout. Our app is now compatible with the new Checkout version and and there are security measures in place to prevent the app from failing in case of an incompatible update in the future. I'm happy to personally assist you set up the app again if you're willing to give it another try and refund you the last three months of app fees.

5 / 5 Share
Dec. 20, 2021

I installed the app to add coupon field on our website. The support team (Ashrit) was SO helpful, and he made the process very easy for me.

Store Using app Total reviews Average rating
Petite Hailey 4 days 4 5.0
Developer Reply

Thanks a lot :)

5 / 5 Share
Dec. 20, 2021

Super application, simple d'utilisation,pas besoin d'aller dans le code du theme, facilement customisable et en plus le support est très réactif

Store Using app Total reviews Average rating
Soin de Toi 12 days 4 4.8
5 / 5 Share
Nov. 24, 2021

great & fast support. easy installation with the support of the chat. lets hope the app doesnt crash during black friday.

Store Using app Total reviews Average rating
Vertere Berlin About 1 hour 5 4.8
1 / 5 Share
Nov. 10, 2021

run away from these guys, the app stopped working for 3 months and they still took the money when I asked them to fix it and refund me the 3 months they said they cannot do either. I won't recommend this app to anyone

Store Using app Total reviews Average rating
Luxus Car Mats About 1 year 4 4.0
5 / 5 Share
Nov. 9, 2021

Awesome customer service! Helped with issues almost immediately and was able to get everything looking the way we wanted.

Store Using app Total reviews Average rating
TWELVElittle Over 1 year 2 5.0
3 / 5 Share
Nov. 2, 2021

Hi, We have seen that there is an error in the application when a discount that has no amount is displayed. For example, a free shipping discount. The error (Nan) not a number in javascript occurs when the discount applied is free shipping. Can we correct it and bring up "Free Shipping"?

Store Using app Total reviews Average rating
Komvida 27 days 3 4.3
5 / 5 Share
Sept. 10, 2021

Love this app. We wanted to offer the discount section in our cart drawer. Customer service was very helpful!

Store Using app Total reviews Average rating
Bijou Candles About 1 year 13 5.0
1 / 5 Share
Sept. 2, 2021

The app started to play up, refresh the page multiple times and show incorrect calculations. Support just brushed it off, now won't reply. Looking for an alternative. Don't waste your time.

Store Using app Total reviews Average rating
Printed Memories About 2 months 3 2.7
5 / 5 Share
Aug. 26, 2021

Really easy to use and does exactly what we need. Bespoke styling offered by the team is perfect and customer service is fantastic. Highly recommend.

Store Using app Total reviews Average rating
We Are Paradoxx 2 days 3 5.0
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