Dcode ‑ Discount codes in Cart
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the functionality of the app in adding a discount code field to the cart page, which helps in increasing conversions. The customer support team is also praised for being responsive and helpful, especially in customizing the app to match the store's theme. However, on the negative side, there are recurring issues mentioned by users regarding the app randomly stopping working, causing customer frustration and loss of sales. The lack of communication and slow response from the support team is a common complaint, with some users mentioning long wait times for assistance and unresolved issues.
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It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.
After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again
Customers constantly complained that the discount code box gets stuck in an endless loading loop and never actually applies the code. Reached out multiple times with no resolution. Decided to try a different app that seems to have all good reviews. Such a shame as this app looked great and was easy to install but again was not reliable for us at all.
Does not work so far. requested handmade design 2 times within the past 4 weeks - no answer so far.
Great app, it does what it says and im sure it will help to convert more. The support is great and helped me to install it so it looks good on the site!
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