Dcode ‑ Discount codes in Cart for Shopify

Dcode ‑ Discount codes in Cart

Allow customers to enter discount codes before checkout

Rating

4.4

feedback

97

Reviews

chart

#5,887

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    10%
  • Less than a month
    53%
  • Less than a year
    30%
  • More than a year
    5%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the app's ability to help increase conversions, the great customer service provided by the support team, and the ease of installation and customization. Customers appreciate the quick responses and assistance in styling the discount code box to match their store theme. However, negative reviews highlight issues such as the app randomly stopping working, lack of communication and support from the author, and problems with discount codes not applying correctly. Some users experienced frustration with unresolved issues and poor support responses, leading them to seek alternative apps.

Highlights

Mixed feedback with positive and negative aspects
Positive customer service and support
Ease of installation and customization
Issues with app functionality and reliability
Frustration with lack of communication and unresolved problems

Rating Breakdown

  • 5
    84% (81 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (15 ratings)

Reviews with Text

  • 100% (97)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 6, 2023

It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

1 / 5 Share

Oct. 27, 2022

After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again

Using app

About 2 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Oct. 10, 2022

Customers constantly complained that the discount code box gets stuck in an endless loading loop and never actually applies the code. Reached out multiple times with no resolution. Decided to try a different app that seems to have all good reviews. Such a shame as this app looked great and was easy to install but again was not reliable for us at all.

Using app

About 1 month

Total reviews

10

Average rating

3.7

1 / 5 Share

June 30, 2022

Does not work so far. requested handmade design 2 times within the past 4 weeks - no answer so far.

Store

fyss

Using app

About 2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 21, 2022

Great app, it does what it says and im sure it will help to convert more. The support is great and helped me to install it so it looks good on the site!

Using app

14 days

Total reviews

5

Average rating

5.0

All reviews

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