Dcode ‑ Discount codes in Cart
Discount box on the cart page shopify store
Rating
4.4
feedback
218
chart
#10,540
All reviews
Rating Breakdown
Review RSS Feed
March 16, 2023
The app doesn't seems to work properly, it doesn't recognize active discounts as valid. After I contacted support team about the issue, they replied me at least one time asking me disc. codes for testing purposes then they disappeared, leaving me without any further answer. A bit unreliable,I don't recommend it.
Feb. 6, 2023
It works for a month or two then stops working. You won't even realize that customers are having a terrible experience and abandoning their orders during the cart step. The easiest way to work with this app is to repeatedly uninstall and reinstall. The author rarely communicates or follows up with support issues.
Oct. 28, 2022
1. The app does not work and its damaging my business 2. I raised the issue twice but have had no customer support 3. In summary this is a terrible app with even worse customer service.
Oct. 27, 2022
After 2 messages I got no reply from the support. The app randomly stopped working, I installed it again, worked for a couple of days, then stopped working again
Oct. 10, 2022
Customers constantly complained that the discount code box gets stuck in an endless loading loop and never actually applies the code. Reached out multiple times with no resolution. Decided to try a different app that seems to have all good reviews. Such a shame as this app looked great and was easy to install but again was not reliable for us at all.
Aug. 8, 2022
I dont know why this APP have so many good reviews. It happens often that it shows that the discount code is not valid. You get no notifications from the App that the App is not working.
July 29, 2022
Excellent app, great support. They customized the integration for me free of charge! It was super easy
June 30, 2022
Does not work so far. requested handmade design 2 times within the past 4 weeks - no answer so far.
April 21, 2022
Great app, it does what it says and im sure it will help to convert more. The support is great and helped me to install it so it looks good on the site!
April 11, 2022
Absolutely a great app! They have already created for me twice a customized design for the shopping cart page. Definitely worth it and they are really great.
March 16, 2022
This app used to work fine, but as some others reviews here say, one day it just stopped working. All our active and advertised discount codes suddenly started appearing as "invalid" in the cart, despite working in checkout. Obviously it affected our conversion on that day and we had loads of customers contacting us. The app support is non-existent. Same as below - we had NO REPLY IN DAYS! Deleting the app now and going with an alternative.
I'm very sorry you had a bad experience. Unfortunately I can't find your support ticket in our system, but since you were not satisfied with our service, I would like to refund you your app charges. Please send me an email to [email protected]. The issue you experienced with the app is now fixed and there are measures in place to prevent the app from failing in the future. If you're willing to give it another try, I'd be happy to personally assist you to make sure everything is working correctly.
March 15, 2022
I had specific requirements regarding snippet placement. App consultant helped me in that really quick! Fast and helpful support! Recommend!
March 2, 2022
Stopped Working a week ago... No reply from the support. Sadly, this needs to be uninstalled after a good run!
I'm sorry that you had a bad experience. The app stopped working for your store due to the phased rollout of the new Shopify Checkout. Our app is now compatible with the new Checkout version and and there are security measures in place to prevent the app from failing in case of an incompatible update in the future. I'm happy to personally assist you set up the app again if you're willing to give it another try and refund you the last three months of app fees.
Feb. 26, 2022
great app, great service, recommended for all shop owners it helps a lot for improve conversions , thanks again
Thanks a lot for your review!
Feb. 24, 2022
Amazing service and given me support much much more the expected, thanks Ashrit for you help, I will be looking forward working on future projects.
Thank you, looking forward to working with you in the future!
Feb. 17, 2022
Poor service. The app has stopped working for last 5 days and there is no reply from the support team. Eventually had to uninstall the app.
I'm sorry that you had a bad experience. The app stopped working for your store due to the phased rollout of the new Shopify Checkout. Our app is now compatible with the new Checkout version and and there are security measures in place to prevent the app from failing in case of an incompatible update in the future. I'm happy to personally assist you set up the app again if you're willing to give it another try and refund you the last three months of app fees.
Feb. 11, 2022
The plug-in works perfectly. The support helped us in configuring the plug-in in our custom theme within a day! It was a perfect experience and we are happy to have the discount code in our cart slider.
Thanks a lot for your review!
Dec. 20, 2021
I installed the app to add coupon field on our website. The support team (Ashrit) was SO helpful, and he made the process very easy for me.
Thanks a lot :)
Dec. 20, 2021
Super application, simple d'utilisation,pas besoin d'aller dans le code du theme, facilement customisable et en plus le support est très réactif
Dec. 7, 2021
I have downloaded the app since I needed to add it to the cart page (especially for the mobile customers that couldn't find it). Super fast support! Great design. Loved their help with the customization and installation of the app, directly from the app itself.