Rating

4.9

feedback

944

Reviews

chart

#630

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    33%
  • Less than a month
    30%
  • Less than a year
    26%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by agents like Nilou, Grace, Harry, Sam, Max, Stella, Moj, and others. Customers appreciate the quick and helpful responses they receive, especially during busy times like Black Friday. The app itself is described as easy to use, with seamless integration and effective discount management features. Users highlight the app's ability to automate discounts, create tiered discount offers, and customize campaigns. However, there are a few negative reviews mentioning issues with pricing display and compatibility with certain themes.

Highlights

Positive customer service experience with agents like Nilou, Grace, Harry, Sam, Max, Stella, and Moj
Ease of use and effective discount management features
Quick and helpful responses, especially during busy periods like Black Friday
Appreciation for automation of discounts, tiered offers, and campaign customization
Negative feedback on pricing display and compatibility issues with certain themes

Rating Breakdown

  • 5
    94% (890 ratings)
  • 4
    3% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 95% (896)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 4, 2025

its super easy to use but if you have any problem the team its always there for you, it makes so easy to make discounts, by the way stella from the team its super kind

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Rick was very helpful and the app was great during black friday! Now that I upgraded my plan I'm hoping the new features will replace some of the other shopify apps I utilize.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Discounty is a fantastic app. If you're a store that has a lot of sales I would highly recommend it, as it simplifies the process greatly. rather than having to perform several steps through the main shopify store. Their customer serviced is also great, with Pearl being of great assistance when I had a display error occur with the application.

Store

Solbina

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Thank you Pearl for your great support. Awesome app, does exactly what it states, very quick and easy to set up.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

I’ve had a great experience with this app and the support team. Special thanks to Harry, who was incredibly patient, helpful, and responsive throughout the entire process. He made everything smooth and easy, and I really appreciate his professionalism and kindness. Amazing customer service — thank you, Harry!

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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