Rating

4.9

feedback

1,020

Reviews

chart

#354

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    32%
  • Less than a month
    29%
  • Less than a year
    27%
  • More than a year
    1%

Reviews Summary

The reviews for Discounty are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team members such as Pearl, Dela, Mason, Nilou, and Sam. Customers appreciate the ease of use of the app, the helpfulness of the support team in resolving issues, and the seamless integration with Shopify. The app is described as user-friendly, efficient, and effective in managing discounts and promotions. However, there are a few negative reviews mentioning issues with pricing display and frustration with customer service in some cases.

Highlights

Excellent customer service and quick support
User-friendly and efficient app
Seamless integration with Shopify
Issues with pricing display
Mixed experiences with customer service

Rating Breakdown

  • 5
    93% (949 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (21 ratings)

Reviews with Text

  • 95% (951)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 16, 2026

Great customer support! The app works great.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

We just installed Discounty and based on our initial experience, it looks very promising and works exactly as expected. It’s still too early to comment on results, but the installation process itself was smooth and straightforward. Special thanks to Pearl for the outstanding support - very helpful, knowledgeable, and genuinely pleasant to work with. That alone made the setup feel easy and professional. Looking forward to seeing the results and using Discounty more extensively!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Store

LA HAYA

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

I have only been using it for one day and the customer service is excellent! thank you Harry!

Using app

5 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 13, 2026

This app has been working great for running our bulk product sales. Very configurable and easy to manage. I had a support issue, and they were super responsive. Mason was on it, even providing help over the weekend!

Using app

8 months

Total reviews

3

Average rating

5.0

All reviews

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