Rating

4.9

feedback

1,056

Reviews

chart

#783

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    31%
  • Less than a month
    29%
  • Less than a year
    27%
  • More than a year
    2%

Reviews Summary

The app has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlighted the quick response times, knowledgeable staff, and efficient problem-solving abilities of support agents like Stella, Miles, Harry, Sam, Nilou, and Pearl. The app itself was commended for its ease of use, flexibility in creating different types of campaigns, and the helpful AI Assistant for basic troubleshooting. However, there were a few negative reviews mentioning issues with uninstalling the free trial and occasional pricing concerns.

Highlights

Excellent customer support and quick problem resolution
Ease of use and flexibility in creating campaigns
Positive feedback on specific support agents like Stella, Miles, Harry, Sam, Nilou, and Pearl
Negative reviews on uninstalling free trial and pricing concerns

Rating Breakdown

  • 5
    93% (984 ratings)
  • 4
    3% (30 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 95% (986)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 7, 2026

Great support, very helpful and supportive

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Thanks Miles you are the best ! I was stuck in circles trying to fix something and he just fixed it like magic haha wonderful service !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Miles and the Discounty team are super helpful and made the app super easy to use.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Easy to use, the staff and service are super nice

Store

BK Case

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Goede service! Meteen iets intern aangepast voor ons.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

All reviews

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