Rating

4.9

feedback

975

Reviews

chart

#357

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    32%
  • Less than a month
    30%
  • Less than a year
    27%
  • More than a year
    1%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by agents like Nilou, Grace, Harry, Sam, Max, Stella, Moj, and others. Customers appreciate the quick and helpful responses they receive, especially during busy times like Black Friday. The app itself is described as easy to use, with seamless integration and effective discount management features. Users highlight the app's ability to automate discounts, create tiered discount offers, and customize campaigns. However, there are a few negative reviews mentioning issues with pricing display and compatibility with certain themes.

Highlights

Positive customer service experience with agents like Nilou, Grace, Harry, Sam, Max, Stella, and Moj
Ease of use and effective discount management features
Quick and helpful responses, especially during busy periods like Black Friday
Appreciation for automation of discounts, tiered offers, and campaign customization
Negative feedback on pricing display and compatibility issues with certain themes

Rating Breakdown

  • 5
    94% (921 ratings)
  • 4
    3% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (21 ratings)

Reviews with Text

  • 95% (924)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 26, 2025

Good app overall. I needed assistance, and Nilou was incredibly helpful, providing clear and easy-to-follow guidance. Great experience!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2025

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Amazing customer service. Stella was very kind and helpful! I am excited to start using this app:)

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2025

Staff were very kind and helpful helping me correct an issue I was having

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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