Discounty: Bulk Discount Sales
Discounty Shopify App: Boost Sales with Discount Campaigns
Rating
4.9
feedback
943
chart
#630
All reviews
Review RSS Feed
Nov. 25, 2025
La voy a tener que borrar, no me sirvió, estaría bien que agregaran desde el inicio en los precios de producto tachado el precio regular y el precio nuevo en rojo. Tira muchas ventas porque el descuento se ve hasta el carrito
Nov. 25, 2025
I had an extremely frustrating experience with the customer service. Unfortunately, it was disasterously poor. When I reached out for assistance, I was met with unhelpful responses and a rude attitude that suggested a complete lack of understanding of their own system. It felt like I was talking to a robot rather than a person who could assist me. I expected much better support, but this experience has left me thoroughly disappointed. I hope they address these issues soon!
Nov. 17, 2025
Horrific!!! I installed it to try it. The app was not compatible with my theme apparently, since it didn't function as it was supposed to or as advertised. I set up one campaign and soon enough disabled it. Was a simple teired discount. I changed nothing else. It was only a 3-day trial, and I missed the window to delete/uninstall before they charged me the $49. Then, because I missed it and thought, "I can't get my money back now, I'll let it sit there and see if I can figure something out in a few days... go back to it later, maybe..." BUT I've just uninstalled it now because it short-circuited the site and allowed for FREE overnight shipping. This error cost me: $238 in 2 days! Not happy!
Nov. 17, 2025
verry bad, changes all prices to a wrong discount. when you delete the discount and unabled the spp it still shows the discount. need to chsnge it manualy
July 16, 2025
...The App is great and can do great stuff. However, I had a problem with different markets and contacted the support. Instead of stating the app can't do this in the way I thought it could, support started to change all my fixed secondary market prices without letting me know or backing up anything beforehand, resulting in random product prices with discounts that were higher prices than before the sale. I ended up in the chat with the support for 3 hours with no clear answer or solution, with me having to revert the mess she created. So as I said. the app is great. But support tonight was the worst ever. Not only wasn't she able to clearly communitcate what the situation was, but also she put the shop upside down without realizing what she was doing. Please educate your staff before they are allowed to work on shops that are actually selling products! Going to bed now 4 hours after a simple question in the support chat, fixing the mess and finding a workaround.
We’re really sorry for how this was handled. Your feedback is completely fair, and we take full responsibility for the frustration and extra work it caused you. We’re already working on improving our support processes to make sure this doesn’t happen again. Thank you for your honest feedback, and we hope we can earn back your trust in the future.
April 6, 2025
It got really annoying. Constant errors with dynamic categories, terrible loading times, no reasonable selection with many variants but doom scrolling (search function unusable). Campaigns virtually impossible to edit once they are live.
March 11, 2025
Tiene muchos problemas , para quitar campañas es muy complicado ya que se quedan activas en algunos productos y no hay manera de quitar el descuento , su servicio de soporte pesimo , no te da respuesta y tienes que mandar correos , se pierde dinero ya que tienes que eliminar tus productos .
Feb. 25, 2025
worst app
We appreciate your feedback and sincerely regret any frustration you’ve experienced. We will contact you directly to better understand your concerns and work toward a solution. We’re dedicated to resolving this for you.
Feb. 25, 2025
Thank you for your feedback. We’re truly sorry to hear about your experience. We will reach out to you directly to better understand your concerns and work towards a resolution, and we are committed to making things right.
Feb. 4, 2025
Slechte service, niet aanbevolen.
We're really sorry to hear about your experience and truly apologize for any inconvenience caused. Your feedback means a lot to us and helps us make Discounty better for everyone. We’d love the chance to make things right for you, so we’ll be reaching out directly to see how we can help moving forward.
Nov. 21, 2024
it didn't work
Thank you for your feedback. We’re sorry to hear the app didn’t meet your expectations. We take concerns like this very seriously. While we couldn’t find a support request from you, we’d love to understand what happened and resolve this quickly. Your success is important to us, and we’re committed to providing the best experience with our app. We’ll reach out directly, but please feel free to contact us anytime at [email protected] - Let’s get this sorted together!
Nov. 16, 2024
The function I needed to trial was going to cost over $70 USD so I disabled the app. The discounts still appeared incorrectly on the website even after disabling. Their chat AI bot was of no help and I couldn't find any articles in their help section on how to fix this.
Thank you for your feedback. We sincerely apologize for the issues you've encountered and fully understand your frustration. To clarify, our ‘General discount campaigns’ adjust product and compare-at prices. If these campaigns aren’t deactivated before uninstalling the app, the discounts may remain active. It appears the app was uninstalled without deactivating the campaign, which caused the issue you experienced. While our AI bot forwarded your request to our team, we recognize that our response time didn’t meet your expectations, and for that, we apologize. We’re actively working to improve the AI bot’s efficiency, shorten response times, and ensure the app more clearly communicates essential steps—like deactivating campaigns before uninstallation—to prevent similar issues for future users. We truly value your feedback and will follow up privately to ensure everything is fully resolved on your end.
Nov. 14, 2024
1. Installed and 2nd discount wouldn't work. 2. Messaged help desk. 3. Next day they apologized in email for not responding saying they were helping black Friday customers and couldn't get to our concerns. 4. Then they explained that their app isn't working with Shopofy collections despite being advertised and an option. 5. They asked us to handle the discount by either individually tagging or selecting all 2500+ items... by hand... Requested refund and deleting app as they have no resolution planned.
June 26, 2024
App dont work, the ap load and load and load and nothing. im try it 2 days 3 hours
Store
Mein Shop
Using app
About 12 hours
May 17, 2024
Very disappointed with this APP. Could not get a simple % off discount to work. The support team was not helpful.
Thank you for your feedback and for giving us the opportunity to improve. We are truly sorry to hear about your experience with our app and support team. We understand how frustrating it can be when things don't work as expected. According to our logs, the discount feature appeared to be working correctly, but it seems there was a miscommunication that may have led to the issue or your requirement not being fully understood. We apologize for any confusion this may have caused. We will reach out to you via email to offer our assistance and ensure everything works smoothly if you give Discounty another try. We are committed to making this right and would love the opportunity to help you set up your discount campaign successfully.
April 23, 2024
Uninstalled the app and the discounts have not been removed from our store - we manually have to adjust the prices, we have also been overcharged from the plan price.
Thank you for your feedback. We deeply regret the issues you've encountered with Discounty. To clarify, our 'General discount campaigns' adjust product and compare-at prices. If these are not deactivated before uninstalling the app, discounts may remain active. It appears the app was uninstalled without deactivating your campaign. For resolution, please reinstall our app temporarily, allowing us to access your store and quickly rectify this. Regarding billing, Shopify apps recurring charges are generated at the start of each billing cycle. It seems that you uninstalled the app after this cycle. We have confirmed no further payments were processed post-uninstallation. Despite this, we recognize the inconvenience caused and are prepared to issue a refund. We have reached out via email to resolve these issues promptly. Your satisfaction and trust are paramount to us.
Oct. 10, 2023
Code still on my website now I have to find a way to remove it. I don't recommend this service.
We're sorry for the inconvenience you're facing. It appears there may be a misunderstanding. Our app doesn't make changes to your store, and we do not leave any code on your website. To provide some context, our 'General discount campaigns' adjust product prices and compare-at prices. If the campaign isn't deactivated before uninstalling the app, it can lead to remaining discounts. It seems that you have uninstalled our app without deactivating your discount campaign. Therefore, the discounts are still active on your store. In order to remove the discounts, we kindly ask you to reinstall our app, and we'll resolve this matter quickly.