Rating

4.9

feedback

1,135

Reviews

chart

#804

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    31%
  • Less than a month
    29%
  • Less than a year
    28%
  • More than a year
    3%

Reviews Summary

The reviews for the Discounty app on Shopify are overwhelmingly positive, with users praising the exceptional customer support provided by team members like Nilou, Grace, Harry, Mason, Pearl, and Miles. Customers appreciate the quick responses, helpfulness, and knowledge of the support team in resolving issues and customizing the app to suit their needs. The app itself is described as easy to use, effective for running promotions and bulk discounts, and providing a significant boost to revenue for online stores. Users also highlight the app's user-friendly interface, flexibility in creating discount campaigns, and the ability to display discounted prices on product pages.

Highlights

Exceptional customer support
User-friendly interface
Effective for running promotions and bulk discounts
Revenue boost for online stores
Flexibility in creating discount campaigns

Rating Breakdown

  • 5
    95% (1,073 ratings)
  • 4
    3% (32 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 94% (1,072)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2026

Amazing customer service! The app itself is very easy to use and provides a lot of great features. Seems like it may be a little pricey, but it will 100% increase your conversion when people are on your site and can see the live discounts and set up any other features you may want. We have seen a noticeable increase in revenue during our sales period and are extremely happy with it.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2026

Grace gave us very professionnel and fast assistance

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

Sempre disponibili e professionali, inoltre l'app funziona davvero molto bene

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Had a small issue with one of the widgets but Mason was extremely quick to sort this with me on the live chat and my website was back to normal within minutes! Great customer service!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2026

Dela was absolutely wonderful to work with! I reached out to Discounty support and Dela found an issue that I never would have caught on my own. She was helpful, knowledgeable, and made the whole process so much easier. I truly appreciate the extra care and attention to detail. Excellent support experience — thank you, Dela!

Using app

About 1 year

Total reviews

3

Average rating

5.0

All reviews

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