Rating

4.9

feedback

488

Reviews

chart

#101

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    24%
  • Less than a month
    36%
  • Less than a year
    30%
  • More than a year
    1%

Reviews Summary

The reviews for the Discounty app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the support team. Many users highlighted the quick and helpful assistance they received from team members like Melika, Hasti, Stella, Miles, and Pearl. The app was particularly useful during Black Friday sales, with users appreciating its ease of use and effectiveness in running discount campaigns. Customers also mentioned the app's versatility in creating different types of discounts and the ability to personalize badges.

Highlights

Positive customer service experience and quick resolution of issues
Ease of use and effectiveness during Black Friday sales
Versatility in creating different discount campaigns
Personalization options for badges
App functionality and helpful support team

Rating Breakdown

  • 5
    95% (463 ratings)
  • 4
    3% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 6, 2024

Just in testing mode! But an extra star should be included for the help of Pearl. She is super super helpful (funny and smart!) I found out I used this app back in April but then did not had the feautre I looked for. Now they expanded and it looks good. And this app was recommende to me by some other happy users. Pearl went a distance to help me get out of a bug that was caused by the campaign I forgot to switch of in April before I deinstalled. That is now solved and I go test like a crazy banana to start my campaigns soon!

Using app

--

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 6, 2024

Very friendly and fast replies. Was helped almost instantly with widgets that weren't showing up. Thank you!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Definitely impressed by their timely support. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 5, 2024

A simple, intuitive, and very practical application that works perfectly. On top of that, the customer service is excellent: after a specific request related to my store, I contacted support and received a response in less than 10 minutes. Pearl was very efficient and flexible in addressing my needs.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 5, 2024

Absolutely stellar work from the Discounty team. We're not great at Shopify integration and had some really tricky issues to contend with, but they took care of everything for us and explained everything at each step along the way- I wish I could add an extra star for the quality of support they offered; it was that good!

Using app

--

Total reviews

2

Average rating

3.5

All reviews

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