PLP Battery Supply review for Discounty: Bulk Discount Sales

Sept. 15, 2024

I have just installed Discounty and set up my first product discounts. Since I haven't used Discounty for long, this review is focused on the outstanding support I received during the process of setting up my first product discount with the app. I have many years of experience and am fairly tech-savvy, so my comments are colored by both my customer experience and my knowledge of the work that the support tech was actually doing on my behalf. I needed to display a discount table on the product page and I wasn't happy with the initial formatting, probably due to my theme. I also had other questions, so I contacted support via the chat and received a response from Dela within minutes - on a Saturday afternoon. She stayed with the chat, modified the app to my satisfaction, and answered all of my questions to the point that my first product discount table was at 100% of where I wanted it to be within hours of installation. I cannot express how impressed I am with the support I received. These folks have earned my respect and my business. Now I only have to cross my fingers and hope the app functions as well as the support! Having said all of the above, I have one minor disappointment/suggestion about the app - for my discount tables, I need to display a qty purchased and a corresponding discounted price rather than a percentage discount. Discounty does this and it looks good, but I have to enter those price numbers in the campaign tiers. I would prefer to calculate these discounted prices using a percentage off method to arrive at a price, in order to automate the update process. It's certainly not a dealbreaker, but would be nice. In summary, 5 stars and keep up the outstanding work. I'm on board.