Discounty: Bulk Discount Sales
Boost sale with volume discount, Buy X Get Y and...
Rating
4.9
feedback
1,119
chart
#471
All reviews
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April 29, 2026
Wouldn't let me use the app because they claim my site sells alcohol, which it does not. Then they claimed well it's alcohol intent. Whatever. I can't sell Wine glasses? Useless. Find a better app
Dec. 3, 2025
When you frequently experience Discounty reverting the product price back to a wrong price point, then trust in the app vanish. The app notifies about issues regarding this topic, but they somehow blame Shopify. If that's the case, I don't understand why Discounty even offers use of this app, when it's apparently not stable.
Nov. 25, 2025
La voy a tener que borrar, no me sirvió, estaría bien que agregaran desde el inicio en los precios de producto tachado el precio regular y el precio nuevo en rojo. Tira muchas ventas porque el descuento se ve hasta el carrito
Nov. 25, 2025
I had an extremely frustrating experience with the customer service. Unfortunately, it was disasterously poor. When I reached out for assistance, I was met with unhelpful responses and a rude attitude that suggested a complete lack of understanding of their own system. It felt like I was talking to a robot rather than a person who could assist me. I expected much better support, but this experience has left me thoroughly disappointed. I hope they address these issues soon!
Nov. 17, 2025
verry bad, changes all prices to a wrong discount. when you delete the discount and unabled the spp it still shows the discount. need to chsnge it manualy
Oct. 2, 2025
July 16, 2025
...The App is great and can do great stuff. However, I had a problem with different markets and contacted the support. Instead of stating the app can't do this in the way I thought it could, support started to change all my fixed secondary market prices without letting me know or backing up anything beforehand, resulting in random product prices with discounts that were higher prices than before the sale. I ended up in the chat with the support for 3 hours with no clear answer or solution, with me having to revert the mess she created. So as I said. the app is great. But support tonight was the worst ever. Not only wasn't she able to clearly communitcate what the situation was, but also she put the shop upside down without realizing what she was doing. Please educate your staff before they are allowed to work on shops that are actually selling products! Going to bed now 4 hours after a simple question in the support chat, fixing the mess and finding a workaround.
We’re really sorry for how this was handled. Your feedback is completely fair, and we take full responsibility for the frustration and extra work it caused you. We’re already working on improving our support processes to make sure this doesn’t happen again. Thank you for your honest feedback, and we hope we can earn back your trust in the future.
April 6, 2025
It got really annoying. Constant errors with dynamic categories, terrible loading times, no reasonable selection with many variants but doom scrolling (search function unusable). Campaigns virtually impossible to edit once they are live.
March 11, 2025
Tiene muchos problemas , para quitar campañas es muy complicado ya que se quedan activas en algunos productos y no hay manera de quitar el descuento , su servicio de soporte pesimo , no te da respuesta y tienes que mandar correos , se pierde dinero ya que tienes que eliminar tus productos .
Feb. 25, 2025
worst app
We appreciate your feedback and sincerely regret any frustration you’ve experienced. We will contact you directly to better understand your concerns and work toward a solution. We’re dedicated to resolving this for you.
Feb. 25, 2025
Thank you for your feedback. We’re truly sorry to hear about your experience. We will reach out to you directly to better understand your concerns and work towards a resolution, and we are committed to making things right.
Feb. 4, 2025
Slechte service, niet aanbevolen.
We're really sorry to hear about your experience and truly apologize for any inconvenience caused. Your feedback means a lot to us and helps us make Discounty better for everyone. We’d love the chance to make things right for you, so we’ll be reaching out directly to see how we can help moving forward.
Jan. 14, 2025
If I could give zero stars I would. We have 3 elements we need to work for our product page, we asked if these 3 elements were possible in the app, we were told yes. We began to set up, ran into issues straight away - app wouldnt work due to issues with their date layout. Waited 24 hours for an update, then told the other elements we were after werent possible in their app..... waste of time
Thank you for your feedback, and we’re really sorry about the confusion caused by our AI assistant. It gave you incorrect information about the features, and we understand how frustrating that must have been. We've since worked to improve its accuracy and are continually refining it to ensure this doesn’t happen again. We also see how useful the features you were looking for could be, and we’re hoping to offer them in the future. We truly appreciate the time you spent with Discounty, and we hope you’ll consider giving us another chance to improve your experience down the line.
Nov. 21, 2024
it didn't work
Thank you for your feedback. We’re sorry to hear the app didn’t meet your expectations. We take concerns like this very seriously. While we couldn’t find a support request from you, we’d love to understand what happened and resolve this quickly. Your success is important to us, and we’re committed to providing the best experience with our app. We’ll reach out directly, but please feel free to contact us anytime at [email protected] - Let’s get this sorted together!
Nov. 16, 2024
The function I needed to trial was going to cost over $70 USD so I disabled the app. The discounts still appeared incorrectly on the website even after disabling. Their chat AI bot was of no help and I couldn't find any articles in their help section on how to fix this.
Thank you for your feedback. We sincerely apologize for the issues you've encountered and fully understand your frustration. To clarify, our ‘General discount campaigns’ adjust product and compare-at prices. If these campaigns aren’t deactivated before uninstalling the app, the discounts may remain active. It appears the app was uninstalled without deactivating the campaign, which caused the issue you experienced. While our AI bot forwarded your request to our team, we recognize that our response time didn’t meet your expectations, and for that, we apologize. We’re actively working to improve the AI bot’s efficiency, shorten response times, and ensure the app more clearly communicates essential steps—like deactivating campaigns before uninstallation—to prevent similar issues for future users. We truly value your feedback and will follow up privately to ensure everything is fully resolved on your end.