Discounty: Bulk Discount Sales
Discounty Shopify App: Boost Sales with Discount Campaigns
Rating
4.9
feedback
530
chart
#107
All reviews
Rating Breakdown
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Nov. 1, 2024
Excellent and professional assistance from Miles. Quick response to the questions asked and resolution of problems. Highly recommended!
Nov. 1, 2024
Dela spent nearly 3 hours with me going through the changes I needed. I was at work, so my replies were very slow; she was patient and read and tried to understand what I needed. Nothing seemed too complicated. I was honestly highly impressed with the level of customer service; it was the best. But most importantly, all the issues were sorted!
Nov. 1, 2024
bonjour, je recommande cette application car c 'est elle qui me donne l 'envie de la recommander ! dès que j 'ai installé cette application, j 'ai pu être en contact avec un conseillé de Discounty . Et pas n 'importe lequel conseiller ! une personne qui a tout de suite mis une ambiance de confiance . et c 'est très important la confiance ... donc cette personne m 'a apporté toutes les réponses auxquelles je voulais un éclaircissement. Et je remercie donc cette personne qui se nomme : Monsieur MILES. très motivé à m 'aider à réussir mes actions dans le cadre de mon activité en Drop shipping via la vente et ses promotions. donc merci beaucoup encore à Monsieur MILES . cordialement .
Nov. 1, 2024
it was great to use discounty whenever I ask to adjust the display of widget the agent fix it clearly
Oct. 31, 2024
Works as promised. Even if you don't 100% understand it they have great customerservice.
Oct. 29, 2024
I actually LOVE THIS APP! The customer service reps are extremely helpful and will assist you by adding the discounts to your website, which makes it very easy to apply your sales. This app has also increased my sales volume and in which customers are buying more products during checkout. Thank you so much, im glad i decided to keep this app!
Oct. 28, 2024
Did exactly what we needed and support staff were available and on top of it to help make sure it's working.
Oct. 26, 2024
Installing and uninstalling this app removed the capability of displaying badge or strike-through pricing metadata. If you embedded this app, there two more toggle switches you never touch and if you turn it on accidentally, that will be your fault. I don't know why they don't hide this feature. I do not recommend this app.
Thank you for your feedback, and we’re truly sorry for the trouble you’ve experienced. We understand how frustrating unexpected changes can be. To clarify, Discounty doesn’t have direct access to your theme code. Our app adjusts only the price and compare-at price, while your theme controls their display. Our embeds are designed for tiered discount widgets and don’t interact with sale badges or strikethrough pricing. The two embeds you mentioned are from an older version, and activating them won’t cause any issues—they just aren’t the latest version. That said, we'll definitely work on improving the experience based on your feedback to prevent similar misunderstandings for other merchants. Your satisfaction is our priority, and we’re here to help. We’ll reach out directly to offer support, including a developer review of your theme code if you provide access.
Oct. 25, 2024
We have been searching for an App that gives us the flexibility and control to run our sales campaigns as the standard settings in Shopify were a bit limited. Discounty has given us that capability, but more importantly they SUPPORT their product. We struck an issue and the Discounty team spent hours helping us work through it. They were super helpful and responsive. Highly recommend the product and most importantly their service. Richard
Oct. 25, 2024
100% would recommend this app. The tech team were amazing and contacted us immediately after we encountered an issue, then stayed with us in real time throughout the whole process. We've used a number of sales driven apps before that have been super glitchy, but Discounty is in a league of its own. Don't bother with other apps, do yourself a favour and use Discounty!
Oct. 23, 2024
Great app, really use to use and does what it says. We are launching a new campaign in 24 hours, so it was important to get it right, and understand it, pdq. Excellent service from Dela and the team.
Oct. 22, 2024
I had the best customer service from Miles, very helpful and useful answers.
Oct. 18, 2024
Oct. 16, 2024
Discounty app has been brilliant! Helped me getting all my offers done and schedule the offers as and when I want to, by creating the campaigns. Most importantly, saves a lot of my time of manual work. Also, no bugs or any spam or adware. Love this app. Thanks a lot
Oct. 15, 2024
Très satisfait du service ! J'ai testé l'application hier et j'ai rencontré un bug qui n'était pas lié à Discounty, mais ils ont tout de même pris les mesures nécessaires pour que ma boutique revienne à la normale. Je recommande fortement pour le design intuitif et la prise en charge technique ultra-rapide de la part des développeurs. Merci à vous et continuez comme ça !
Oct. 7, 2024
Miles was extremely helpful and supportive and helped me with all my questions.
Oct. 6, 2024
I love this app. It has done everything I've needed to do, so far... And when there was issue, Nareh helped me fix it in no time. Definitely recommend this app.