All reviews

Rating Breakdown

  • 5
    94% (894 ratings)
  • 4
    3% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 95% (900)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2025

I had a fantastic experience with Discounty! Miles was incredibly helpful and attentive throughout the process. His professionalism and friendly approach really stood out. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Thank you Miles for the prompt support in resolving the refund issue and for even providing a better option to ease the refund process. Overall, it has been a great experience not only with the app’s features but also with the excellent service from your team.

Store

Cudor

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

The app support agent was super helpful in helping me setup my campaigns correctly! They not only made sure my campaigns in the app were setup properly, but help me troubleshoot and correct how I set up my smart tags in Shopify.

Store

ÉTERNE

Using app

11 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 9, 2025

Harry resolved my issue very quickly.

Store

Hoplark

Using app

37 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Customer service is excellent. Thank you Stella! you save my day!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

I installed the app an hour ago, just before a sales campaign. I got everything I needed. The app is extremely easy to implement and use, and the customer support is really helpful and fast. I recommend!

Using app

About 8 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

I was setting up the app on Sunday and got stuck, but the live chat team jumped in right away. Grace was super helpful and even customised the discount display position for me on the spot. Such amazing support — thank you so much, Grace! The app itself is really easy to use too.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

3 / 5 Share

Sept. 5, 2025

The app still needs a bit more development and there are limitations, but the support is fantastic. Thank you Harry

Using app

2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 5, 2025

5* fast realible help. use them and you can sleeep well!.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Help was super fast and proactive, they gave suggestions how to make the discount stand out and Pearl was so helpful all throughtout the process. Great experience!

Store

Le Mot

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Prompt and accurate. Thankful for the help.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Herzlichen Dank für den äusserst schnellen und kompetenten Support. Ein besonderes Dankeschön an Stella, die das Anliegen prompt und reibungslos gelöst hat.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 3, 2025

A bit pricey, but the service is quite good, with a friendly attitude and quick responses.

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 2, 2025

Apenas la estoy probando pero tiene muchas cosas a favor, es lo que se necesita, muy facil de configurar y lo mejor es su soporte, esa atención al usuario que todos queremos, muy atentos a solucionar e incluso hacer personalizaciones del widget para que vaya más acorde a la tienda, muy agradecido por la atención de Dela, amé su ayuda. Pdta: se que soporte habla en ingles pero Dela me pudo guiar y asesorar en español sin ningun problema , tuvimos una buena comunicación en mi idioma, pocas personas en soporte se preocupan por eso.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Dela was awesome!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

I’ve never experienced customer support this fast and seamless. Even though I just installed the app, the onboarding has already been the best compared to any other Shopify app I’ve used. From the AI bot to the real humans, everything was smooth and incredibly helpful. A special shoutout to Pearl, who personally guided me step by step and set everything up for me. Truly outstanding support — it made getting started effortless!

Store

iGOLD

Using app

About 1 hour

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 29, 2025

Perfect! 100% for customer support!

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Perfecto para aplicar descuentos en bulk, flexible y con un equipo de Soporte increíble. Recomendado 100%.

Using app

3 days

Total reviews

1

Average rating

5.0