All reviews

Rating Breakdown

  • 5
    94% (1,059 ratings)
  • 4
    3% (33 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 95% (1,061)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 9, 2025

The app support agent was super helpful in helping me setup my campaigns correctly! They not only made sure my campaigns in the app were setup properly, but help me troubleshoot and correct how I set up my smart tags in Shopify.

Store

ÉTERNE

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Harry resolved my issue very quickly.

Store

Hoplark

Using app

37 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Customer service is excellent. Thank you Stella! you save my day!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

I installed the app an hour ago, just before a sales campaign. I got everything I needed. The app is extremely easy to implement and use, and the customer support is really helpful and fast. I recommend!

Using app

About 8 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

I was setting up the app on Sunday and got stuck, but the live chat team jumped in right away. Grace was super helpful and even customised the discount display position for me on the spot. Such amazing support — thank you so much, Grace! The app itself is really easy to use too.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 5, 2025

5* fast realible help. use them and you can sleeep well!.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Help was super fast and proactive, they gave suggestions how to make the discount stand out and Pearl was so helpful all throughtout the process. Great experience!

Store

Le Mot

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Prompt and accurate. Thankful for the help.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Herzlichen Dank für den äusserst schnellen und kompetenten Support. Ein besonderes Dankeschön an Stella, die das Anliegen prompt und reibungslos gelöst hat.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Apenas la estoy probando pero tiene muchas cosas a favor, es lo que se necesita, muy facil de configurar y lo mejor es su soporte, esa atención al usuario que todos queremos, muy atentos a solucionar e incluso hacer personalizaciones del widget para que vaya más acorde a la tienda, muy agradecido por la atención de Dela, amé su ayuda. Pdta: se que soporte habla en ingles pero Dela me pudo guiar y asesorar en español sin ningun problema , tuvimos una buena comunicación en mi idioma, pocas personas en soporte se preocupan por eso.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

I’m very impressed with Discounty so far—it does everything I hoped for and more! The setup was quick and easy, and I was able to get started right away without any hassle. What really stood out was the support: Pearl reached out to me unexpectedly during setup and even added some custom changes to the look of my page that I absolutely love. That personal touch made the experience even better. Highly recommend this app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

I’ve never experienced customer support this fast and seamless. Even though I just installed the app, the onboarding has already been the best compared to any other Shopify app I’ve used. From the AI bot to the real humans, everything was smooth and incredibly helpful. A special shoutout to Pearl, who personally guided me step by step and set everything up for me. Truly outstanding support — it made getting started effortless!

Store

iGOLD

Using app

About 1 hour

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 29, 2025

Perfect! 100% for customer support!

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Perfecto para aplicar descuentos en bulk, flexible y con un equipo de Soporte increíble. Recomendado 100%.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

This app is really good for creating bulk discounts. It’s straightforward, flexible, and easy to customise to our needs. The support team deserves special mention, and they quickly address any problems and provide excellent guidance. Overall, a fantastic experience!

Using app

About 3 hours

Total reviews

23

Average rating

4.8

5 / 5 Share

Aug. 26, 2025

Excellent customer support. Harry helped us out with our issues so quickly.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Store

YUVEA

Using app

2 months

Total reviews

3

Average rating

5.0