All reviews

Rating Breakdown

  • 5
    94% (910 ratings)
  • 4
    3% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (21 ratings)

Reviews with Text

  • 95% (915)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2024

Using app

9 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 30, 2024

This app is new to me and let me tell you that their customer service rocks. Their agent Miles walk me through the setup of my black Friday sales step by step, tested it for me and even contacted me on Saturday to ask how things were doing. I fully recommend this app, and Miles! Sara Bergeron

Store

Kalibou

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

Quick & actually helpful costumer service, they even follow up!? Kisses to Dela, thank you honey!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Aliya is super helpful and goes above and beyond! A great app to display discount and will definitely explore more other functions in the app. Highly recommended!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

I’m beyond impressed with the service from this team! They went above and beyond to help me with my issue and provided outstanding support. The response time was fast, and their attention to detail made all the difference. I truly appreciate their dedication and expertise. Highly recommend this app and team to anyone looking for reliable and responsive support! Thank you so much Sam!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Customer Service popped right up to see how the app was working for me. They were there to answer questions and walked me through setting up my sales.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Really helpful staff who responded quickly to every issue I add when adding campaigns. Great app when has made this BFCM much easier!

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 28, 2024

Pearl is so nice and very helpful, thank you so much for doing your best!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Super App für schnelle und einfache Discount Kampagnen. Der Support ist sehr schnell und hilft bei allen Fragen und setzt alles direkt um. Nur zu empfehlen.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Very easy to use for when we wanted to get a storewide discount up from scratch for BFCM. When we needed some assistance for the countdown timer, Miles from Discounty assisted promptly and with courtesy!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Exceptional Service! I’ve been impressed with the level of professionalism and attention to detail. The communication was clear, and every question I had was answered promptly. The customization suggestions were thoughtful, and I appreciate the time taken to make sure everything was perfect. Highly recommend!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Brilliant app to schedule my black friday sales. I was having issues with my theme display (not related to this app) but Stella was also able to help me with this, fixing the issue really quickly. I'm really happy with the service and the functionalities - allows you to get organised a lot in advance, which is brilliant for a small business.

Store

LUCID

Using app

2 days

Total reviews

17

Average rating

4.8

5 / 5 Share

Nov. 28, 2024

I had an issue right before Black Friday and Pearl from the chat team was able to help me within minutes. She even took the hard work off my hands while I was busy fulfilling orders and fixed the issue on my site herself. Thanks so much <3

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Great and easy to use! And great customer service! Would highly recommend!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Had an issue with sale campaing creating and adding newitems, Malika helped me to resolve this problem asap, cause i was short in time. She was patient and attentive.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Discounty is a game-changer! The app itself is awesome—so many features and endless ways to customize discounts. But honestly, the customer service is what sold me. Mason, you’re a legend! I hit him with a million questions and requests, and he helped with everything super quickly, no hesitation, and was genuinely friendly the whole time. It’s such a good feeling knowing there’s 24/7 support from people who actually care. Hands down the best experience I’ve had with any Shopify app. Thanks again, Mason!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

I just downloaded the app and had some small issues with setting it up, but I got assisted very quick through the chat thanks to Samin!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Super simple and great app. Exactly what I needed. Support from Mason was great. The only recommendation for the app would be the ability to self move Blocks on the Products page, for example, the Countdown timer. Other than that, perfect!

Store

LOBOCKI

Using app

About 17 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

I had an issue with my campaigns not returning products correctly due to a bug on Shopify's side. The Discounty support team, especially Harry, provided outstanding assistance. He suggested using product tags as a workaround and guided me through the process patiently. Their responsiveness and professionalism made a frustrating situation manageable. Highly recommend!

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 27, 2024

Extremely helpful customer service team! Sam helped me fix two small problems (my errors, not the app's) on the spot right before Black Friday. I am so grateful!!

Using app

5 days

Total reviews

1

Average rating

5.0