All reviews

Rating Breakdown

  • 5
    94% (1,007 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 95% (1,007)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2025

It's my first time trying this app and so far the experience has been great. Especially the proactive support from Emma who discovered a mistake in my setup (my own mistake), and guided me to fix it so all discounts were applied properly. Great experience with this support - and we cannot wait for our first campaign to go live within the next couple of hours with this new discount system.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Pearl was really helpful in our onboarding process

Using app

About 2 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 21, 2025

Great support from Dela! Everything was setup quickly!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

If you need more complex discount structures than are available natively from Shopify then this is the app to use. Better than the app is the support team - super focused on customer success and really willing to go deep. Stella was able to figure out that the reason Discounty wasnt working as expected was because of a mistake I made on the Shopify side. That’s real customer support. Thanks Stella. You’re a rockstar.

Using app

7 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 18, 2025

best custmor service.specially emma is very patient and good employee.she help me a lot

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Pearl was on it. She responded to every question and made customizations on the fly. Unfortunately, Discounty does not enforce minimum order quantities.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Super snelle hulp gekregen, zelfs in de avonduren! Ze weten precies wat er gedaan moet worden bij een vraag en handelen alles vriendelijk af. Echt een top service, ik ben zeer tevreden!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

Customer service is OUTSTANDING. Particularly Pearl - she is amazing!

Using app

About 2 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Great app, definitely good for promotions and sales. The support is awesome, Miles was super helpful and resolved any issue with set up

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Miles was so helpful and supportive

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Very helpful!

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Love the widget and ease of use. The Pearl in customer support is really fast and good, within seconds she resolved the issue I was having with the widget. Thanks

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Service is very good! Melika helped me out with my issue very quick and gave me the solution I expected/needed.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

The App is very good, the support of Nareh was super. She was very nice and helpful.

Using app

43 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

This app, Discounty, is the best discount and combination app ever! It's the only app that allows me to set discounts for each product variation. I mean it—it's truly the best! Especially, Mason was incredibly helpful in setting up a complex discount for me. I really appreciate his support. Thank you so much again, Mason!

Store

TORICA

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Pearl is very helpful in answering my queries and checking out all the detailed answer that Im looking for. Good work Pearl!

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 8, 2025

very helpful. thank you @Dela for your professionalism. regards,

Store

Sapiato

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

This has been the best way for our online store to display our current sales and discounts! We love the set up - it's easy to see what we need to modify to make sure we're showing the right promotion. Being able to schedule out our promotions and add them to specific SKUs has been a godsend. Customer support is readily available and works quickly to give you the resolution you need while being friendly! I would highly recommend and look forward to using more of Discounty in the future.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

The app is simple and very useful. Never had a problem and the customer service is very quick and kind (shoutout to Troye that customized the widget for me very quickly)

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

This is undoubtedly an excellent app to run discount campaigns. Easy to manage and they have a highly efficient live chat support. They patiently and kindly solved my doubts about the app working. Frankly very recommendable

Using app

2 months

Total reviews

6

Average rating

5.0