All reviews

Rating Breakdown

  • 5
    94% (1,009 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 95% (1,008)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2025

Thanks Lina.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 7, 2025

Setting up my first campaign was very easy. The products on my page were updated with the discounted price quickly and there was just a minor bug with the cart not showing the money saved. I reached out to their support and Pearl was able to solve the issue within 2 minutes. Now customers can see the discount and saved amount in the cart as well. I am impressed!

Using app

6 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 7, 2025

Great app and support! You're lucky if you get Dela from the support :) Very efficient!

Store

KNAJFI

Using app

3 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 7, 2025

Very helpful customer service and very knowledgeable... Pearl was very helpful.

Using app

2 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 5, 2025

I am very satisfied with the Discounty app which allows sellers a lot of flexibility and imagination in their commercial strategy. In addition, customer service and especially Nilou are top notch. Nilou knows the app perfectly and gives excellent advice. I recommend.

Store

Kazed

Using app

4 months

Total reviews

3

Average rating

4.7

1 / 5 Share

Feb. 4, 2025

Slechte service, niet aanbevolen.

Using app

3 months

Total reviews

1

Average rating

1.0

Developer Reply

We're really sorry to hear about your experience and truly apologize for any inconvenience caused. Your feedback means a lot to us and helps us make Discounty better for everyone. We’d love the chance to make things right for you, so we’ll be reaching out directly to see how we can help moving forward.

5 / 5 Share

Feb. 4, 2025

perfect support from dela. thanks!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

Emma @ Discounty - what a STAR. Wee hiccup with our theme and the app..all resolved within an hour an driving volume sales to our cart with bundle deals. Highly recommend this intuitive app, which performs everytime as described - with excellent support included.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 30, 2025

App molto semplice ed intuitiva. L'Assistente Miles davvero gentile e disponibile. Consigliata

Using app

21 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Works like it should, and it has the best support. Miles is great and responds fast! Helped with everything we needed.

Store

Biovera

Using app

35 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Setting up was nice and easy, and having help from Miles has made it a very welcoming experience. Working exactly as needed and was set up in very little time. Thanks Miles!

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

The Discounty app worked perfectly for our various tiered discounts and promotions offered during the Black Friday Cyber Monday sales period. Set up and installation was super easy. We were helped by Pearl who made the process seamless and smooth. Pearl also helped us recently with a billing request, which was resolved immediately. Highly recommend and will be using for our Black Friday sale periods moving forward!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2025

An easy to setup and use app, providing straightforward discounting options for your store. Great for a simple, visual way to boost AOV. Needed a little guidance with initial setup but Sam was prompt and super helpful.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Great app! Stella and Miles were very helpful in getting initial set up completed. Thank you!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

El asistencia por chat funciona de 10, la app es la mejor que he encontrado para mi objetivo. La recomiendo 100%

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

I've had such a great experience with the Discounty app, and I want to give a huge shoutout to Miles from the Customer Care team. I had some trouble displaying the countdown timer on my product page, and Miles fixed it in no time. He even adjusted the position and color exactly how I wanted it—right below the price and in the same blue as my header! The support was quick, friendly, and incredibly efficient. Miles truly went the extra mile to make sure everything worked perfectly, and he even gave me helpful tips for future campaigns. If you're looking for an app with fantastic functionality and stellar customer support, look no further. Highly recommend Discounty and their awesome team! Thank you, Miles, for making this such a smooth and pleasant experience. Keep up the fantastic work!

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

It's my first time trying this app and so far the experience has been great. Especially the proactive support from Emma who discovered a mistake in my setup (my own mistake), and guided me to fix it so all discounts were applied properly. Great experience with this support - and we cannot wait for our first campaign to go live within the next couple of hours with this new discount system.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Pearl was really helpful in our onboarding process

Using app

About 2 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 21, 2025

Great support from Dela! Everything was setup quickly!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

If you need more complex discount structures than are available natively from Shopify then this is the app to use. Better than the app is the support team - super focused on customer success and really willing to go deep. Stella was able to figure out that the reason Discounty wasnt working as expected was because of a mistake I made on the Shopify side. That’s real customer support. Thanks Stella. You’re a rockstar.

Using app

7 months

Total reviews

6

Average rating

4.3