All reviews

Rating Breakdown

  • 5
    94% (1,059 ratings)
  • 4
    3% (33 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 95% (1,061)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2024

Discounty is a game-changer! The app itself is awesome—so many features and endless ways to customize discounts. But honestly, the customer service is what sold me. Mason, you’re a legend! I hit him with a million questions and requests, and he helped with everything super quickly, no hesitation, and was genuinely friendly the whole time. It’s such a good feeling knowing there’s 24/7 support from people who actually care. Hands down the best experience I’ve had with any Shopify app. Thanks again, Mason!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

I just downloaded the app and had some small issues with setting it up, but I got assisted very quick through the chat thanks to Samin!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Super simple and great app. Exactly what I needed. Support from Mason was great. The only recommendation for the app would be the ability to self move Blocks on the Products page, for example, the Countdown timer. Other than that, perfect!

Store

LOBOCKI

Using app

About 17 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

I had an issue with my campaigns not returning products correctly due to a bug on Shopify's side. The Discounty support team, especially Harry, provided outstanding assistance. He suggested using product tags as a workaround and guided me through the process patiently. Their responsiveness and professionalism made a frustrating situation manageable. Highly recommend!

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 27, 2024

Extremely helpful customer service team! Sam helped me fix two small problems (my errors, not the app's) on the spot right before Black Friday. I am so grateful!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Discounty has been incredibly easy to set up and use. Any questions I had were quickly resolved. Hasti has been so helpful!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Sam was great helping us get started with Discounty. We were on Propel but they discontinued their app so we had to search for a new bulk editor. I talked with Miles via email and he reassured us that Discounty would work for us great and now Sam has shown that they provide excellent customer service help vis the chat. We've run our first test sale and everything looks great! Thank you for the excellent customer service.

Using app

About 1 hour

Total reviews

18

Average rating

4.9

5 / 5 Share

Nov. 27, 2024

Good functionality, easy to use and support was very quick and helpful. Pearl, helped a lot in figuring out an issue I had when setting up a campaign.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Good app ,it gets the job done an very good support team

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

I recently installed the app and encountered some issues with the badge. I wasn't able to figure it out on my own, but I reached out to the support team and had the pleasure of working with Pearl. She was incredibly professional, attentive, and kind, and resolved my issue quickly. Highly recommend the app and their fantastic customer service.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Excellent app! Easy to manage and runs flawlessly. The support team is fantastic—any issues or misunderstandings were handled quickly and effectively. I just searched for an bundle discount or an discount for all products without having to manually change all prices and they even got more Feautures. Would recommend

Using app

About 21 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 26, 2024

The app and my website theme weren't totally compatible and were both showing the "savings" in the cart (ie: the "savings" under the Subtotal were appearing twice, once from my theme and once from the Discounty App. I spoke with Nareh via chat and had it sorted within a few minutes. This is my first time using this app, but so far my experience has been good.

Using app

16 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 26, 2024

Nareh gave me amazing service, and we’ll definitely recommend the app!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Perfect app and features. And super fast super nice service. Special thanks to Sam who saved my day today, implementing and even customizing the countdown banner for me. great customer service! thank you! xxx Bey

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

This is the easiest solution we've found for tiered discounts without a lot of custom coding. We did have a small issue with our setup, but Miles was able to fix it (literally within minutes of submitting the request). A+ experience overall

Using app

About 23 hours

Total reviews

10

Average rating

5.0

4 / 5 Share

Nov. 26, 2024

Great customer service and pretty easy! Just make sure to read carefully and disable any other apps that affect pricing.

Using app

About 21 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 26, 2024

I’ve been using the app for a while now, and I’m really satisfied with how handy it is for my business. The only issue I faced was resolved quickly, and Miles, the assistant, has been incredibly helpful and speedy in providing accurate, detailed responses. Highly recommend!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

App is great and works really fast . Very user friendly. Stella was fantastic help . Thank you

Store

CHIC

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Really easy to use software, and Customer service has been fabulous! Dela has been such a great help, getting back to me so quickly and solving any and all issues I had. Thank you Dela.

Using app

11 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 26, 2024

L'app è un po' macchinosa da usare, ma una volta imparato il metodo di utilizzo va bene. Il servizio clienti è efficiente ed affidabile (specialmente Pearl, davvero gentile e disponibile). Consigliata!

Using app

6 months

Total reviews

2

Average rating

4.5