All reviews

Rating Breakdown

  • 5
    94% (1,060 ratings)
  • 4
    3% (33 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (25 ratings)

Reviews with Text

  • 95% (1,062)
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5 / 5 Share

May 27, 2024

This app is great, and so is the customer service. Easy to use even for un-tech savvy people without needed to code.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2024

I was having a minor issue setting up my Bulk Discount campaign and decided to use the chat feature for assistance, not expecting help so late in the day. To my pleasant surprise, I received immediate assistance from Nareh, a chat team member. She quickly resolved my issue and provided wonderful service. This level of support is highly appreciated. Thank you, Nareh!

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

May 22, 2024

It's a very nice application with a lot of features! Especially, very nice customer support, very helpful and to the point of what you need. Thank you Melika, you were very helpful. We hope to do more business in the future. Thank you!

Using app

5 days

Total reviews

16

Average rating

5.0

5 / 5 Share

May 20, 2024

Great discount app with good looking widgets for product and cart page – better than the standard discount integrations. Great service too, thanks for the help setting up :)

Using app

36 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

she was very nice and did everything i told her

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2024

Sam was quick to respond and very helpful.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

Much easier than other app I've been used! It took some time to complete the campaign since my shop has large amount of products, but the team, especially Mason helped me to complete real quick! Definitely recommend this app!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2024

This company came to the rescue and really stepped up to the plate at last minute to support my business webpage when another app closed up without notice. Setarah was phenomenal and extremely knowledgeable about how to resolve our issues, help with setup, and make some modifications to code to help make sure things matched our branding. It's hard to find good help. This team has definitely shown what it means to have good customer service! Thank you so much for the amazing help and for setting me up for success for our forthcoming Memorial Day Sale! We can't wait to work with your team again! PS: Add the savings feature to the customer checkout screen, this will help the customer see the savings throughout the entire sale process. :-)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2024

great service

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 15, 2024

Excelente App, muy práctica y sencilla de usar. Además el soporte al cliente es muy atento.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Good app and very good support!!!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 14, 2024

App erfüllt ihren Zweck! Alles was nicht vorprogrammiert ist, kann mit Hilfe vom Support eingestellt und programmiert werden! Support sehr sehr schnell, höflich, verständnisvoll und Hilfsbereit!!! Ich liebe diese App!!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2024

Starting on the basic plan and it serves me well at the moment for a simple bulk buy discount offer. The service is absolutely first class though. Very helpful and get the job done quickly and professionally.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2024

Great app and very easy to use. Also, the support team is incredibly helpful. Highly recommended!

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 4, 2024

Good app for bulk product discount and also chat support available any time to solve problems

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2024

Very good app and very easy to set it up. Depending on the amount of products you have it can be time consuming but it's still very straightforward process but you need to know your stock levels, as it won't show so make sure you know this. Other than that good service on support they reply fast. Price of the app is good, as you can also customize the layout looks with brands colours etc which is a nice feature that shopify don't do. The most important reason i got this app was due to Shopify lack of knowing on average the amount of products a company has so they limit the amount of products that can have a discount. This app has no limit in the sense of the plan you need.

Using app

About 3 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 1, 2024

Great service given and Melika helped me with my query promptly.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2024

The app is very clear & well structured. They couldn't fulfill their purpose any better! Special praise must be given to the support team, fast response times! Keep up the good work, I can recommend it with a clear conscience!

Store

SNUSBOX

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 29, 2024

Fantastic and quick support, every time. They help with custom CSS code, you can just ask if you need something fixed and they do it most often in 24 hours. I have gotten help every time theme got updated.

Using app

23 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 23, 2024

I recently integrated Discounty into my highly customized Shopify framework, and I must say, the experience was nothing short of fantastic. Right from the get-go, I was impressed with the swift and supportive response from the app's customer service team. Despite the complex customizations of my online store, they provided prompt assistance, ensuring a smooth and hassle-free setup. The app itself is a dream to use—intuitive and user-friendly, which is a breath of fresh air in a sea of over-complicated tools. It's packed with robust features that have added immense value to my store without overwhelming the interface. The ease of navigation and the seamless functionality of the features have made day-to-day operations more efficient. I can't recommend this app enough, especially if you're dealing with a customized setup. The level of support and the quality of the app are truly top-notch. It's not just a tool; it's an upgrade to your entire e-commerce experience!

Using app

About 14 hours

Total reviews

3

Average rating

5.0