Disney Design Collection
Officially Licensed Disney Apparel Drop Shipping Shopify APP
Rating
1.8
feedback
4
chart
#13,187
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
75%
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Less than a year
25%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App highlight both positive and negative aspects. On the positive side, users appreciate the fast loading of products, simple layout, and efficient sort functions. They were able to quickly install the app and start using it to add products to their store. Additionally, the quality of the products, particularly the apparel, is praised for being good. However, the main negative theme that emerges from the reviews is the poor customer service. Users have reported significant delays in responses to their inquiries, with some waiting over a week without any resolution. This has led to issues with order processing and potential delays in shipping to customers.
Highlights
Review RSS Feed
All reviews
Nov. 14, 2023
I kept hovering between a 3-4 for this review when I originally had thought about a 4-5. The main reason is due to the customer service. If you're able to get someone, it used to take a couple days. I've been waiting 9 days for an email back with multiple emails since. Which also means it's taken over 9 days for the shirts to be printed and shipped to my customer. The only reason, I decided to give a 4 instead of a 3 is because of the shirts themselves and the previous track record. The shirts are pretty decent quality for the price and TYPICALLY ship pretty quickly. I hope all is okay over there but it's causing delays leading up to the busiest time of the year and I could only imagine what other sellers are going to face.
March 9, 2023
I've been having an issue with getting orders accepted by the Marvel app. one customer's order sat in processing for 9 days without being accepted by the app. when I personally order a product it goes through within a day or 2. the product quality is really good when it arrives but the customer service seems to be non-existent. I have been trying to contact them about the issue for over a week now without a response. The app is easy to install. It has a good variety of products and the garment quality is good. The customer service is broken.
Nov. 3, 2022
Loads products super fast! I like the simple layout and the functionality of the sort functions. Was able to get up and running quickly.
Oct. 31, 2022
App works exactly as intended! I was able to install the app and ingest products directly into my catalog immediately. I had officially licensed Marvel apparel in my Shopify store in 10 minutes! Shipping is flat rate, which is great to accommodate my current shipping set up.
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