Disney Design Collection

March 23, 2026

This app needs some updating. First of all, you can't reach anyone about anything, so I hope you don't need help. Second of all, there is no product updating. You just have to hope that the item is still being manufactured if someone orders it. An item comes back? You won't know. Again, zero communication. Third, the products list is so clunky that I wonder if it was an afterthought. You see something you need to add or remove and you click on it. But then when you try to go back to the menu, you have to completely start over at the DDC Products page. There are some good things. They are good about updating prices so you can adjust accordingly, but you have to notice them. They don't tell you. They also don't provide a size chart or any "in use" photos. It's not a bad app, but it's not a great app either. Some of my complaints are probably more specifically with Mad Engine than the developer, but I can't seem to get in touch with anyone to let them know.

Dec. 28, 2024

The idea is there but the execution is not. I have an order that’s aging a week and I’ve sent out multiple emails to support with no reply’s. Seems as if all the SKUs from my website to theirs were changed causing an issue with my order being processed. Now I’m afraid to try to market my website as the lead times for shipments seem way too extensive. 2-3 business days I get but any more than that and the customers start to get upset. Hoping they can flip this around as they billed me immediately but have yet to ship.