Berbax review for Disputifier: Smart Chargebacks

1 / 5

May 29, 2024

Don't bother with these thieves. They overbilled me $600 and refunded me. But had I not brought it up there is no way to know if they would've refunded those at all. Sad that I had to reach out to get it refunded. Don't see this app lasting much longer.

Store

Berbax

Using app

3 months

Total reviews

2

Average rating

1.0

Developer Reply

You received 320 chargeback alerts between 2/14 and 5/3. 23 of your alerts (7%) were not refunded due to issues like "can't find", "duplicate", and "already a chargeback". We refunded these alerts to you promptly and we also proactively flagged these alerts for credits with Ethoca. As we explained to you, these alerts are automatically submitted to Ethoca for credits. We apply refunds/credits once Ethoca approves them. This article has more info on alert credits: https://disputifier.crunch.help/en/general-faq-s/what-are-alert-credits This is 1/3 reviews left by the same merchant for the same concern.

Disputifier: Smart Chargebacks for Shopify
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Disputifier - Automated Chargeback Management & Prevention

Developer
Shopify App Store