Disputifier: Smart Chargebacks

Great service and app

Abigail has helped me twice now and has been super quick and knowledgeable. Very valuable employee!

Needs to improve the exports features in multiple sections, mainly in the billing export, also some metrics from dashboards, because takes time to understand all those settings and real benefits we got. Even in the Docs don't have all the information to understand it. The customer support is doing better the past days.

Chris is echt een top medewerker! heeft me goed geholpen heel duidelijk en ook over hun service. Mocht je echt vragen hebben ga naar Chris

réponses hyper rapide, claire et disponible pour toutes questions merci Bleona ;)

Luchi was very quick and responsive in helping me with my questions and concerns

Un equipo de atención al cliente increíble y un servicio excepcional. Su profesionalidad , ami me ayudo Bleona muy amable y simpática es realmente de otro nivel. Respuestas rápidas, excelente comunicación y se esfuerzan de verdad por ayudar. ¡Muy recomendable!

Terrible software. Most disputes still go through anyway, making the service almost pointless. Support has been completely useless, and multiple times they simply closed the chat when I asked why disputes kept being received without alerts or whether my payment processor integration was even set up correctly. On top of that, we were charged for multiple false alerts. After disputing them, the cases just stayed “under review” for months, seemingly hoping we would forget about them, only to later find out they were never refunded. Overall, a very frustrating experience and a complete waste of money for us.

Excellent app and even better customer service! Daniela helped me sort out my integrations, billing descriptors, and PayPal chargeback alerts quickly and efficiently. She was very knowledgeable, friendly, and gave me straightforward answers to all my questions. Thank you, Daniela! 5/5 stars.

The store went down due to a hold, so I notified Disputifier that I wanted to disconnect the store. That was possible, but chargebacks continued for the first 7 days. Absurd, of course. Then, after those 7 days, they still charge you for the chargebacks even though they don’t do anything about them—you can’t dispute them, and you don’t get reimbursed. You’re basically just paying for nothing. They don’t refund the money either. Translated with DeepL.com (free version)

Amazing support team and outstanding service. The professionalism is truly on another level. Fast responses, great communication, and they genuinely go above and beyond to help. Highly recommended!

A+ service and experience. Chris has been a huge help and guides me with great explanation and assistance. Highly recommend!

Perfect ! Thank you Chris !

Good customer support

great customer support - super fast - can't wait to benefit from this app!

Bleona was incredibly helpful and patient throughout the entire process. I was initially very confused and frustrated about a chargeback alert situation, but she took the time to clearly explain how alerts, refunds, and chargebacks work step by step. Her responses were fast, professional, and reassuring, and she made sure I fully understood what was happening with my Shopify order and why the refund was automatically processed. Even though the situation itself was frustrating, Bleona handled it with a lot of empathy and expertise. Excellent customer support — thank you again!

Excellent customer support with a fast response time!

Great service!

the customer support is really good i got on a call and they helped me with all the problems i was got now its running smoothly