Disputifier: Smart Chargebacks

Good Customer Service, always happy to help!

Porfavor no descarguen esta app. Te hacen cobros que no corresponden, contactas con ellos y te faltan al respeto. Shopify debería eliminarla de la Shopify App Store.

Quick to respond and agents know their stuff. Able to assist with my queries in a matter of minutes. Thanks, Levie :)

yess

Wish I could give -10 stars. Stay away from these mafias. Worst experience ever. This App is disgusting, It costed $317 for just two orders in the name of chargeback prevention. Stay away, do not use this service. I really doubt their 5 star reviews as well (Anyone can buy those reviews nowadays).

After Disputifier was hacked, dealing with them became a complete mess. We decided to leave, but they now refuse to release our billing descriptors unless we pay disputed invoices. They also tried to use a $1 Stripe payment to charge older invoices outside Shopify, which we never clearly authorized. Holding critical payment infrastructure hostage over questionable invoices is extremely concerning. Avoid.

I spoke with Bleona and all perfect. Good service

Great service and app

Abigail has helped me twice now and has been super quick and knowledgeable. Very valuable employee!

Needs to improve the exports features in multiple sections, mainly in the billing export, also some metrics from dashboards, because takes time to understand all those settings and real benefits we got. Even in the Docs don't have all the information to understand it. The customer support is doing better the past days.

Chris is echt een top medewerker! heeft me goed geholpen heel duidelijk en ook over hun service. Mocht je echt vragen hebben ga naar Chris

réponses hyper rapide, claire et disponible pour toutes questions merci Bleona ;)

Luchi was very quick and responsive in helping me with my questions and concerns

Un equipo de atención al cliente increíble y un servicio excepcional. Su profesionalidad , ami me ayudo Bleona muy amable y simpática es realmente de otro nivel. Respuestas rápidas, excelente comunicación y se esfuerzan de verdad por ayudar. ¡Muy recomendable!

Excellent app and even better customer service! Daniela helped me sort out my integrations, billing descriptors, and PayPal chargeback alerts quickly and efficiently. She was very knowledgeable, friendly, and gave me straightforward answers to all my questions. Thank you, Daniela! 5/5 stars.

The store went down due to a hold, so I notified Disputifier that I wanted to disconnect the store. That was possible, but chargebacks continued for the first 7 days. Absurd, of course. Then, after those 7 days, they still charge you for the chargebacks even though they don’t do anything about them—you can’t dispute them, and you don’t get reimbursed. You’re basically just paying for nothing. They don’t refund the money either. Translated with DeepL.com (free version)

Amazing support team and outstanding service. The professionalism is truly on another level. Fast responses, great communication, and they genuinely go above and beyond to help. Highly recommended!

Great app, and the support is also really good :)

A+ service and experience. Chris has been a huge help and guides me with great explanation and assistance. Highly recommend!