Disputifier: Smart Chargebacks
Prevent and fight chargebacks on autopilot
Rating
4.6
feedback
68
chart
#55
All reviews
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May 21, 2026
Mae has been absolutely fantastic to work with. She was quick, clear, patient, and genuinely helpful throughout our setup checks across multiple stores. She explained the Ethoca, RDR, CDRN, and billing alert questions in a way that was easy to understand, and helped us confirm exactly what was active, what was still in progress, and what needed to be monitored next. What stood out most was how thorough and calm she was — even when we had several technical questions around descriptors, alert overlap, duplicate billing, and account activation timelines. She gave practical answers, pointed us to the right resources, and made the whole process feel much easier. Excellent support from Mae as always. She’s a star!
May 21, 2026
Amazing support team and outstanding service. The professionalism is truly on another level. Fast responses, great communication, and they genuinely go above and beyond to help. Highly recommended!
May 12, 2026
A+ service and experience. Chris has been a huge help and guides me with great explanation and assistance. Highly recommend!
May 6, 2026
Bleona was incredibly helpful and patient throughout the entire process. I was initially very confused and frustrated about a chargeback alert situation, but she took the time to clearly explain how alerts, refunds, and chargebacks work step by step. Her responses were fast, professional, and reassuring, and she made sure I fully understood what was happening with my Shopify order and why the refund was automatically processed. Even though the situation itself was frustrating, Bleona handled it with a lot of empathy and expertise. Excellent customer support — thank you again!
May 4, 2026
the customer support is really good i got on a call and they helped me with all the problems i was got now its running smoothly
April 27, 2026
10/10 Customer support, they get back to you super quick, and actually help walk you through any issues your having.
April 25, 2026
SCAMS i havent checked my invoices for a while. checked recenlty and found out they been charging me +25% fees, and worse of all, they havent replied to any chargebacks, I lost all cases + been charged 25%. absolute scammers.
This review is simply untrue. 1) Our pricing is 20% of the value of chargebacks we respond to and win back successfully. It is impossible to be charged 25%, or charged for a lost or unresponded chargeback. 2) Your win rate is 71.2%. We have won 53/74 chargebacks for you. 3) All chargebacks have been responded, zero were missed or unresponded. We suggest that you respond to our multiple attempts to contact you as it seems that you may be confused.
April 19, 2026
Mae was exceptional! She knew how to resolve my issues regarding my chargebacks
April 11, 2026
Great customer support and easy step by step guidance Easy to understand and app works perfect Thank you so much
March 26, 2026
March 4, 2026
Abigail was absolutely incredible to work with. Patient, thorough, and genuinely cared about getting everything right. As a small business, having support like this means everything. Could not recommend Disputifier more highly -- you are in good hands with this team.
Thank you so much for the amazing review! We truly appreciate your partnership and look forward to helping your business grow for years to come.
Feb. 24, 2026
We have been using this app for more than 1 year and for us it is the best app for stopping chargebacks and responding to them. 10/10
Feb. 27, 2026
Update: Following some initial communication delays, the Vice President (Chris) has personally reached out to assist with my case. We are currently working through a complex technical verification together. While the issue is not yet fully resolved, I appreciate the professional and direct involvement from the management level to find a solution. Adjusting my rating to reflect the current effort.