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  • 5
    87% (40 ratings)
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    2% (1 ratings)
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    0% (0 ratings)
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    2% (1 ratings)
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    9% (4 ratings)

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2 / 5 Share

April 7, 2025

How this helpful when it basically reports every 4-5 orders as 'high risk' which are not high risk? I can't imagine the damage it would do to a small business if sellers cancel orders based on this app.

Using app

4 months

Total reviews

12

Average rating

2.8

Developer Reply

Hi there, It looks like while you used our fraud prevention solution, we only flagged 1/54 orders as high risk. This is: A) an extremely small sample size B) a far cry from the 1 / 4 orders you mentioned While we aim to provide the most accurate fraud analysis system in the market, we also provide value through automating chargeback recovery, deflecting chargebacks with alerts, and more. We'd love to show you the impact of our solutions if you want to give us another try :)