Disputifier: Smart Chargebacks
Prevent and fight chargebacks on autopilot
Rating
4.3
feedback
59
chart
#73
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
5%
-
Less than a month
25%
-
Less than a year
56%
-
More than a year
8%
Reviews Summary
The reviews for the Disputifier Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support, with specific mentions of helpful and responsive team members like Chris, Mae, Abigail, and Casey. Users appreciate the app's effectiveness in preventing chargebacks and resolving issues. The app is praised for its ease of use, clear guidance, and the ability to save businesses money by reducing chargebacks. On the other hand, negative reviews highlight issues such as unexpected fees, billing discrepancies, and concerns about the app automatically refunding customers without clear communication. Some users expressed frustration with the support staff and billing practices, leading to a lack of trust in the app's reliability.
Highlights
Review RSS Feed
All reviews
April 28, 2026
Terrible experience. I was massively overcharged and still haven’t received my money back. Support stopped responding and the issue is still not resolved. This has cost me around €700. Do not download this app. THIS ARE THIEFS!!!!!
April 27, 2026
10/10 Customer support, they get back to you super quick, and actually help walk you through any issues your having.
April 25, 2026
SCAMS i havent checked my invoices for a while. checked recenlty and found out they been charging me +25% fees, and worse of all, they havent replied to any chargebacks, I lost all cases + been charged 25%. absolute scammers.
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