Disputifier: Smart Chargebacks
Prevent and fight chargebacks on autopilot
Rating
4.6
feedback
68
chart
#55
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
7%
-
Less than a month
28%
-
Less than a year
51%
-
More than a year
9%
Reviews Summary
The reviews for the Disputifier Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support, with specific mentions of helpful and responsive team members like Chris, Mae, Abigail, and Casey. Users appreciate the app's effectiveness in preventing chargebacks and resolving issues. The app is praised for its ease of use, clear guidance, and the ability to save businesses money by reducing chargebacks. On the other hand, negative reviews highlight issues such as unexpected fees, billing discrepancies, and concerns about the app automatically refunding customers without clear communication. Some users expressed frustration with the support staff and billing practices, leading to a lack of trust in the app's reliability.
Highlights
Review RSS Feed
All reviews
May 21, 2026
Mae has been absolutely fantastic to work with. She was quick, clear, patient, and genuinely helpful throughout our setup checks across multiple stores. She explained the Ethoca, RDR, CDRN, and billing alert questions in a way that was easy to understand, and helped us confirm exactly what was active, what was still in progress, and what needed to be monitored next. What stood out most was how thorough and calm she was — even when we had several technical questions around descriptors, alert overlap, duplicate billing, and account activation timelines. She gave practical answers, pointed us to the right resources, and made the whole process feel much easier. Excellent support from Mae as always. She’s a star!
May 21, 2026
Amazing support team and outstanding service. The professionalism is truly on another level. Fast responses, great communication, and they genuinely go above and beyond to help. Highly recommended!
May 12, 2026
A+ service and experience. Chris has been a huge help and guides me with great explanation and assistance. Highly recommend!
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