Vahlura review for Disputifier: Smart Chargebacks
Aug. 12, 2024
dont use this. they will auto refund customers if thier app "thinks" its a "fraudluent charge" had multiple customers emailing us asking why their order got cancelled. unable to receive a clear answer from the support. beware.
Developer Reply
Hi there, as we explained via chat, you selected our "Fraud Blocking" feature which uses AI to identify fraudulent orders. Similar to the Shopify fraud analysis, but smarter. You opted to select auto refunds which is not an option that is enabled by default. You could've chosen not to use auto refunding or not to use the fraud blocking service in general. Instead, you chose to leave a negative review.
Disputifier: Smart Chargebacks
4.6
54 reviews
Disputifier - Automated Chargeback Management & Prevention
Developer
Shopify App Store