Try Smart Hearing review for Disputifier: Smart Chargebacks

Luchi has been incredibly patient, knowledgeable, and supportive in helping us work through our concerns across different stores. She has consistently taken the time to listen carefully, understand the issues in detail, and guide us with clear and practical advice. Even during long conversations often almost every day she remained professional, responsive, and genuinely willing to help. We also really appreciate her support in helping us manage our account needs, including assisting with arranging an account manager for us. That extra effort made a real difference and helped us feel properly supported. Thank you, Luchi, for your excellent support, patience, and willingness to go the extra mile. You have been a great help to our team. ------------- Mae has been absolutely fantastic to work with. She was quick, clear, patient, and genuinely helpful throughout our setup checks across multiple stores. She explained the Ethoca, RDR, CDRN, and billing alert questions in a way that was easy to understand, and helped us confirm exactly what was active, what was still in progress, and what needed to be monitored next. What stood out most was how thorough and calm she was — even when we had several technical questions around descriptors, alert overlap, duplicate billing, and account activation timelines. She gave practical answers, pointed us to the right resources, and made the whole process feel much easier. Excellent support from Mae as always. She’s a star!