Comments Plus: blog comments
The reviews for this Shopify App are overwhelmingly positive, with users praising the fast and responsive customer service provided by the support team. Customers appreciate the quick resolution of issues, professional assistance with installation, and the willingness of the team to go above and beyond to ensure the app works seamlessly. The app is commended for its ease of use and the ability to reply to and edit comments directly on blog pages. However, there are a few negative reviews highlighting concerns about additional charges for services, issues with comment moderation, and delays in customer service responses.
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Fast response and went above and beyond what I'd expected!
Hi, Your review absolutely made our day, thank you so much 😊 Really glad we could help get everything set up smoothly, including the comment count part. Love hearing that our support exceeded expectations, that’s exactly what we aim for! If you ever need a hand with anything else, just drop us a message anytime 🚀 Best regards, Karina | NexusMedia Support team
The support team was responsive and resolved my issue quickly. Thank you Mykola and Nina for your help.
Hi, Thanks for the review and kind words! Highly appreciate it! If you ever need additional help or have questions, just contact our 24/7 support team, and we'll do our best to assist you ASAP. Best regards, Dmytro | NexusMedia Product team
Great. Customer service is also great. Keep up the good work!
Hi there, Thank you so much for the great feedback! We appreciate your kind words! Should you need further assistance or have additional questions - feel free to contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.
great customer service! very helpful in installing and getting us ready to use. thank you very much for all your help
I installed EasyDisqus and had an issue of trying to figure out where to put the code in tabs for products. Support was very professional & OUTSTANDING, THE BEST. They fixed it very quickly for me and everything is now working perfectly. Highly recommended. 5++++
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